PUBLIX DELI ROI STUDYGUIDE EXAM –ACTUAL EXAM-LATEST UPDATE 2025-
COMPLETE QUESTIONS WITH CORRECT DETAILED AND VERIFIED ANSWERS |
RATED 100% CORRECT!! GUARANTEED PASS!! ALREADY GRADED A+
What gives Publix Smoked Turkey its yellow color? - (answers)Natural Hickory wood and the
slow roasting of fresh meat.
What is the serving size of egg salad for a sub sandwich? - (answers)3oz on a half and 6oz on a
full sub.
What would you do before you begin cleaning the Deli Traditional Case? - (answers)Gather all
needed cleaning supplies prior to cleaning.
What is the #1 reason why customers would not shop at Publix? - (answers)Sanitation issues
What is the #1 reason why a customer would think a store is unsanitary? - (answers)Poor visual
appearance
What would 1/8 be on a digital scale? - (answers).125
Review the opening procedures for the department: - (answers)1. Turn on the lights and
equipment 2. Check special orders and make plans to fulfill them. 3. Set up service area *sinks*
*slicers* *display cases* 4. Open all workstations. 5. Check signs, labels, and pricing. 6. Clean
front and back of case windows and all counters. 7. Stock supplies, workstation, and hand-
washing sinks. 8. Complete Proactive Walk
What are the steps to proper hand washing? - (answers)Wet hands, apply soap, briskly rub hands
for twenty seconds, scrub finger tips and between fingers, rinse forearms and hands, dry
forearms and hands with paper towel, turn off water with paper towel, discard towel.
What is the shelf life for vegetables? - (answers)Under the sub station: day of production plus
one day... Hot case: 3 hours
, What portion of the special order form does the customer receive? - (answers)Canary Yellow
What is the process when completing a special order form? - (answers)1. Pick up blank special
order. 2. Write store information and date. 3. Take customer information: name and address,
phone number, pick-up date and time, type of function, whether paid or COD, who the order was
taken by. 4. Make suggestions before completing order. 5. Take product information.
Proper mechanics when lifting and lowering objects: - (answers)1. Get firm footing and keep
your feet wider than shoulder width. 2. Let your legs do the work by pushing up or down slowly
or smoothly. 3. Maintain your spines natural curve. 4. Grip the item firmly and hold it close to
your body, staying within the safe work zone.
What two meats does Meat Bologna contain? - (answers)Pork and Ground Beef
What is the process of having a successful selling event? - (answers)1. Be friendly 2. Be
considerate of the customer's time. 3. Ask open-ended questions. 4. Listen attentively 5. Make
suggestions 6. Be product minded 7. Be courteous 8. Be proud of your appearance 9. Maintain
product quality 10. Offer more than expected
What is the importance of a selling event? - (answers)Designed to generate long-term sales
increases through shared knowledge and providing samples to customers.
What is the proper chemical used to clean the cooler floors? - (answers)Grease cutter positive,
Ultra Deli Dish, Q-San Sanitizer
What is the proper storage distance from ceiling/floor in the cooler? - (answers)6" off the floor
and 18" from the ceiling (sprinkler heads)
What two chemicals should not be mixed together? - (answers)Ammonia and bleach
In which order should the three compartment sinks be set up? - (answers)Wash, Rinse and
Sanitize
COMPLETE QUESTIONS WITH CORRECT DETAILED AND VERIFIED ANSWERS |
RATED 100% CORRECT!! GUARANTEED PASS!! ALREADY GRADED A+
What gives Publix Smoked Turkey its yellow color? - (answers)Natural Hickory wood and the
slow roasting of fresh meat.
What is the serving size of egg salad for a sub sandwich? - (answers)3oz on a half and 6oz on a
full sub.
What would you do before you begin cleaning the Deli Traditional Case? - (answers)Gather all
needed cleaning supplies prior to cleaning.
What is the #1 reason why customers would not shop at Publix? - (answers)Sanitation issues
What is the #1 reason why a customer would think a store is unsanitary? - (answers)Poor visual
appearance
What would 1/8 be on a digital scale? - (answers).125
Review the opening procedures for the department: - (answers)1. Turn on the lights and
equipment 2. Check special orders and make plans to fulfill them. 3. Set up service area *sinks*
*slicers* *display cases* 4. Open all workstations. 5. Check signs, labels, and pricing. 6. Clean
front and back of case windows and all counters. 7. Stock supplies, workstation, and hand-
washing sinks. 8. Complete Proactive Walk
What are the steps to proper hand washing? - (answers)Wet hands, apply soap, briskly rub hands
for twenty seconds, scrub finger tips and between fingers, rinse forearms and hands, dry
forearms and hands with paper towel, turn off water with paper towel, discard towel.
What is the shelf life for vegetables? - (answers)Under the sub station: day of production plus
one day... Hot case: 3 hours
, What portion of the special order form does the customer receive? - (answers)Canary Yellow
What is the process when completing a special order form? - (answers)1. Pick up blank special
order. 2. Write store information and date. 3. Take customer information: name and address,
phone number, pick-up date and time, type of function, whether paid or COD, who the order was
taken by. 4. Make suggestions before completing order. 5. Take product information.
Proper mechanics when lifting and lowering objects: - (answers)1. Get firm footing and keep
your feet wider than shoulder width. 2. Let your legs do the work by pushing up or down slowly
or smoothly. 3. Maintain your spines natural curve. 4. Grip the item firmly and hold it close to
your body, staying within the safe work zone.
What two meats does Meat Bologna contain? - (answers)Pork and Ground Beef
What is the process of having a successful selling event? - (answers)1. Be friendly 2. Be
considerate of the customer's time. 3. Ask open-ended questions. 4. Listen attentively 5. Make
suggestions 6. Be product minded 7. Be courteous 8. Be proud of your appearance 9. Maintain
product quality 10. Offer more than expected
What is the importance of a selling event? - (answers)Designed to generate long-term sales
increases through shared knowledge and providing samples to customers.
What is the proper chemical used to clean the cooler floors? - (answers)Grease cutter positive,
Ultra Deli Dish, Q-San Sanitizer
What is the proper storage distance from ceiling/floor in the cooler? - (answers)6" off the floor
and 18" from the ceiling (sprinkler heads)
What two chemicals should not be mixed together? - (answers)Ammonia and bleach
In which order should the three compartment sinks be set up? - (answers)Wash, Rinse and
Sanitize
