BUSINESS COMMUNICATION S S
ESSENTIALS S
6TH EDITION BY BOVEE
S
S S S
TEST BANK S
ChapterS1S UnderstandingSBusinessSCommunicationSinSToday'sSWorkplace
1) WhichSofStheSfollowingSisStrueSaboutStheSimportanceSofSeffectiveScommunicationStoS
yourScareerandStoStheScompaniesS whereSyouSwillSwork?
A) CommunicationSisSimportantSforSmostSjobs,SexceptStechnicalSjobsSsuchSasS
engineeringSorfinance.
B) TheShigherSyouSriseSinSyourSorganization,StheSmoreStimeSyouSspendSusingStheStechnicalS
skillsSofyourSprofession,SandStheSlessStimeSyouSspendScommunicating.
C) GoodScommunicatorsSareSgenerallySmoreSdifficultStoSfindSthanSgoodS
accountants,Sgoodengineers,SorSgoodSattorneys.
D) GoodScommunicationShasSnotSbeenSlinkedStoSfinancialSadvantagesSforScompanies.
E) CommunicationSisSimportantSforSmostSjobs,SunlessSyouSareSanS
entrepreneur.Answer:SC
Explanation:SC)STheSworldSisSfullSofSgoodSmarketingSstrategists,SgoodSaccountants,SgoodS
engineers,SandSgoodSattorneys—
butSitSisSnotSfullSofSgoodScommunicators.SAcquiringSgoodScommunicationSskillsSwillSprov
ideSyouSwithSanSopportunityStoSstandSoutSfromSyourScompetitionSintheSjobSmarket.
Classification:SConceptualS
AACSB:SCommunicationS
AbilitiesLO:S1
,Difficulty:S Easy
LearningSOutcome:S DescribeSbestSpracticesSinSteamSandSinterpersonalScommunication
2) WhichSofStheSfollowingSisStrueSaboutStheSimportanceSofSeffectiveScommunicationStoS
yourScareerandStoStheScompaniesS whereSyouSwillSwork?
A) CommunicationSisSimportantSforSmostSjobs,SexceptStechnicalSjobsSsuchSasS
engineeringSorfinance.
B) TheShigherSyouSriseSinSyourSorganization,StheSlessStimeSyouSspendSusingStheStechnicalS
skillsSofyourSprofession,SandStheS moreStimeSyouSspendScommunicating.
C) GoodScommunicatorsSareSgenerallySmuchSeasierStoSfindSthanSgoodS
accountants,Sgoodengineers,SorSgoodSattorneys.
D) GoodScommunicationShasSnotSbeenSlinkedStoSfinancialSadvantagesSforScompanies.
E) CommunicationSisSimportantSforSmostSjobs,SunlessSyouSareSanS
entrepreneur.Answer:SB
Explanation:SB)SAsSyouStakeSonSleadershipSandSmanagementSroles,ScommunicationSbec
omesS evenSmoreSimportant.STheShigherSyouS riseSinSanSorganization,StheSlessStimeSyouSwi
llSspendSusingtheStechnicalSskillsSofSyourSparticularSprofessionSandStheSmoreStimeSyouSwi
llSspendScommunicating.STopSexecutivesSspendSmostSofStheirStimeScommunicating,SandS
businesspeopleSwhoScan'tScommunicateSwellSdon'tSstandSmuchSchanceSofSreachingStheSt
op.
Classification:SConceptualS
AACSB:SCommunicationS
AbilitiesLO:S1
Difficulty:S Easy
LearningSOutcome:S DescribeSbestSpracticesSinSteamSandSinterpersonalScommunication
,3) WhichSofStheSfollowingSisStrueSaboutStheSimportanceSofSeffectiveScommunicationStoS
yourScareerandStoStheScompaniesS whereSyouSwillSwork?
A) CommunicationSisSimportantSforSmostSjobs,SexceptStechnicalSjobsSsuchSasS
engineeringSorfinance.
B) TheShigherSyouSriseSinSyourSorganization,StheSmoreStimeSyouSspendSusingStheStechnicalS
skillsSofyourSprofession,SandStheSlessStimeSyouSspendScommunicating.
C) GoodScommunicatorsSareSgenerallySmuchSeasierStoSfindSthanSgoodS
accountants,Sgoodengineers,SorSgoodSattorneys.
D) CompaniesSthatScommunicateSwellSsignificantlySoutperformSthoseSthatScommunicateS
poorly.
E) CommunicationSisSimportantSforSmostSjobs,SunlessSyouSareSanS
entrepreneur.Answer:SD
Explanation:SD)SGoodScommunicationShasSclearSfinancialSadvantages.S
CompaniesSthatcommunicateSwellSsignificantlySoutperformSthoseSthatS
communicateSpoorly.
Classification:SConceptualS
AACSB:SCommunicationS
AbilitiesLO:S1
Difficulty:S Easy
LearningSOutcome:S DescribeSbestSpracticesSinSteamSandSinterpersonalScommunication
4) EffectiveScommunicationSstrengthensStheSconnectionsSbetweenSaScompanySandSallSofSits
S .
A) factions
B) cliques
C) stakeholders
D) captiveSaudience
E) captiveSmar
ketAnswer:
C
Explanation:SC)SAScompany'sSstakeholdersSareSthoseSgroupsSthatSareSaffectedS inSsomeSwa
ySbyStheScompany'sSactions:Scustomers,Semployees,Sshareholders,S suppliers,Sneighbors,St
heScommunity,Sthenation,SandStheSworldSasSaSwhole.
Classification:
, ConceptualSLO:S1S
Difficulty:S Easy
LearningSOutcome:S DiscussStheSchallengesSandSimportanceSofSbusinessScommunications
ESSENTIALS S
6TH EDITION BY BOVEE
S
S S S
TEST BANK S
ChapterS1S UnderstandingSBusinessSCommunicationSinSToday'sSWorkplace
1) WhichSofStheSfollowingSisStrueSaboutStheSimportanceSofSeffectiveScommunicationStoS
yourScareerandStoStheScompaniesS whereSyouSwillSwork?
A) CommunicationSisSimportantSforSmostSjobs,SexceptStechnicalSjobsSsuchSasS
engineeringSorfinance.
B) TheShigherSyouSriseSinSyourSorganization,StheSmoreStimeSyouSspendSusingStheStechnicalS
skillsSofyourSprofession,SandStheSlessStimeSyouSspendScommunicating.
C) GoodScommunicatorsSareSgenerallySmoreSdifficultStoSfindSthanSgoodS
accountants,Sgoodengineers,SorSgoodSattorneys.
D) GoodScommunicationShasSnotSbeenSlinkedStoSfinancialSadvantagesSforScompanies.
E) CommunicationSisSimportantSforSmostSjobs,SunlessSyouSareSanS
entrepreneur.Answer:SC
Explanation:SC)STheSworldSisSfullSofSgoodSmarketingSstrategists,SgoodSaccountants,SgoodS
engineers,SandSgoodSattorneys—
butSitSisSnotSfullSofSgoodScommunicators.SAcquiringSgoodScommunicationSskillsSwillSprov
ideSyouSwithSanSopportunityStoSstandSoutSfromSyourScompetitionSintheSjobSmarket.
Classification:SConceptualS
AACSB:SCommunicationS
AbilitiesLO:S1
,Difficulty:S Easy
LearningSOutcome:S DescribeSbestSpracticesSinSteamSandSinterpersonalScommunication
2) WhichSofStheSfollowingSisStrueSaboutStheSimportanceSofSeffectiveScommunicationStoS
yourScareerandStoStheScompaniesS whereSyouSwillSwork?
A) CommunicationSisSimportantSforSmostSjobs,SexceptStechnicalSjobsSsuchSasS
engineeringSorfinance.
B) TheShigherSyouSriseSinSyourSorganization,StheSlessStimeSyouSspendSusingStheStechnicalS
skillsSofyourSprofession,SandStheS moreStimeSyouSspendScommunicating.
C) GoodScommunicatorsSareSgenerallySmuchSeasierStoSfindSthanSgoodS
accountants,Sgoodengineers,SorSgoodSattorneys.
D) GoodScommunicationShasSnotSbeenSlinkedStoSfinancialSadvantagesSforScompanies.
E) CommunicationSisSimportantSforSmostSjobs,SunlessSyouSareSanS
entrepreneur.Answer:SB
Explanation:SB)SAsSyouStakeSonSleadershipSandSmanagementSroles,ScommunicationSbec
omesS evenSmoreSimportant.STheShigherSyouS riseSinSanSorganization,StheSlessStimeSyouSwi
llSspendSusingtheStechnicalSskillsSofSyourSparticularSprofessionSandStheSmoreStimeSyouSwi
llSspendScommunicating.STopSexecutivesSspendSmostSofStheirStimeScommunicating,SandS
businesspeopleSwhoScan'tScommunicateSwellSdon'tSstandSmuchSchanceSofSreachingStheSt
op.
Classification:SConceptualS
AACSB:SCommunicationS
AbilitiesLO:S1
Difficulty:S Easy
LearningSOutcome:S DescribeSbestSpracticesSinSteamSandSinterpersonalScommunication
,3) WhichSofStheSfollowingSisStrueSaboutStheSimportanceSofSeffectiveScommunicationStoS
yourScareerandStoStheScompaniesS whereSyouSwillSwork?
A) CommunicationSisSimportantSforSmostSjobs,SexceptStechnicalSjobsSsuchSasS
engineeringSorfinance.
B) TheShigherSyouSriseSinSyourSorganization,StheSmoreStimeSyouSspendSusingStheStechnicalS
skillsSofyourSprofession,SandStheSlessStimeSyouSspendScommunicating.
C) GoodScommunicatorsSareSgenerallySmuchSeasierStoSfindSthanSgoodS
accountants,Sgoodengineers,SorSgoodSattorneys.
D) CompaniesSthatScommunicateSwellSsignificantlySoutperformSthoseSthatScommunicateS
poorly.
E) CommunicationSisSimportantSforSmostSjobs,SunlessSyouSareSanS
entrepreneur.Answer:SD
Explanation:SD)SGoodScommunicationShasSclearSfinancialSadvantages.S
CompaniesSthatcommunicateSwellSsignificantlySoutperformSthoseSthatS
communicateSpoorly.
Classification:SConceptualS
AACSB:SCommunicationS
AbilitiesLO:S1
Difficulty:S Easy
LearningSOutcome:S DescribeSbestSpracticesSinSteamSandSinterpersonalScommunication
4) EffectiveScommunicationSstrengthensStheSconnectionsSbetweenSaScompanySandSallSofSits
S .
A) factions
B) cliques
C) stakeholders
D) captiveSaudience
E) captiveSmar
ketAnswer:
C
Explanation:SC)SAScompany'sSstakeholdersSareSthoseSgroupsSthatSareSaffectedS inSsomeSwa
ySbyStheScompany'sSactions:Scustomers,Semployees,Sshareholders,S suppliers,Sneighbors,St
heScommunity,Sthenation,SandStheSworldSasSaSwhole.
Classification:
, ConceptualSLO:S1S
Difficulty:S Easy
LearningSOutcome:S DiscussStheSchallengesSandSimportanceSofSbusinessScommunications
