RAMEXAM25T-2025 Ram Expert Exam LEVEL 2
According to J.D. Power, _______ percent of buyers will return to your dealership if their needs are
completely understood.
86%
According to J.D. Power, using devices such as tablets, smartphones and touchscreen monitors
______________ SSI scores.
greatly improves
The amount of weight that a truck will carry, including driver, passengers, cargo, options and tongue or
king pin weight is called ________.
Payload
Approximately what percent of all chassis cab are enhanced by a platform/utility, dump body or service
body upfit?
81%
, RAMEXAM25T-2025 Ram Expert Exam LEVEL 2
As part of a premium follow-up, how soon should you contact a customer after they've taken delivery of
their new vehicle?
24 hours
A bailment pool agreement allow upfitters to ________________.
Stock Ram inventory directly from FCA
Body and equipment upfits that move or require additional power to operate a lift bucket
require____________?
Power Take-Off capability
Body and equipment upfits that require additional power to operate require ____________________.
Power Take-Off (PTO)
, RAMEXAM25T-2025 Ram Expert Exam LEVEL 2
The end result of the Support portion of the Job Rating worksheet is to determine which of the
following values?
GVW and GCW
The Federal Motor Vehicle Safety Standard certification label on the _______________.
Inside Door Frame
Federal Motor Vehicle Safety Standard regulations require certification and labeling ____________.
at every step in building a complete vehicle.
For a customer who frequently takes their Ram truck to tow a travel trailer, which feature is especially
important to teach during delivery?
Rear Back-Up Camera with Dynamic Grid Lines
According to J.D. Power, _______ percent of buyers will return to your dealership if their needs are
completely understood.
86%
According to J.D. Power, using devices such as tablets, smartphones and touchscreen monitors
______________ SSI scores.
greatly improves
The amount of weight that a truck will carry, including driver, passengers, cargo, options and tongue or
king pin weight is called ________.
Payload
Approximately what percent of all chassis cab are enhanced by a platform/utility, dump body or service
body upfit?
81%
, RAMEXAM25T-2025 Ram Expert Exam LEVEL 2
As part of a premium follow-up, how soon should you contact a customer after they've taken delivery of
their new vehicle?
24 hours
A bailment pool agreement allow upfitters to ________________.
Stock Ram inventory directly from FCA
Body and equipment upfits that move or require additional power to operate a lift bucket
require____________?
Power Take-Off capability
Body and equipment upfits that require additional power to operate require ____________________.
Power Take-Off (PTO)
, RAMEXAM25T-2025 Ram Expert Exam LEVEL 2
The end result of the Support portion of the Job Rating worksheet is to determine which of the
following values?
GVW and GCW
The Federal Motor Vehicle Safety Standard certification label on the _______________.
Inside Door Frame
Federal Motor Vehicle Safety Standard regulations require certification and labeling ____________.
at every step in building a complete vehicle.
For a customer who frequently takes their Ram truck to tow a travel trailer, which feature is especially
important to teach during delivery?
Rear Back-Up Camera with Dynamic Grid Lines
