Q&A | Comprehensive Study Guide –
Expert Strategies, Review of Key
Quizzes, and Practice Questions for
Guaranteed Success.
Quiz_________________?
What are Devoted's Five Core Ingredients? -
Answer
Newer MA plan, tech platform, strong provider partnerships,
Devoted guides, Devoted Medical Group
Quiz_________________?
True or False: We answer our member calls 80% of the time in
30 seconds or less? -
Answer
True
Quiz_________________?
Which of the following is a main component of our model of
care? -
1
, Answer
All of the above:
Population Description
Care Coordination
Provider Network
Quality of performance & improvement
Quiz_________________?
What is important to review with a prospect during our sales
presentations related to prescriptions? (Select all that apply) -
Answer
Select All:
Review the transition supply process and the process for
exceptions.
Review the M3P program
Review the 3 stages of Part D coverage
Offer to look up their prescriptions & show them how they can
look up their prescriptions to see if they are covered by the
plan.
Explain limitations associated with obtaining prescriptions
including Prior Authorization, Step Therapy, and Quantity
Limits
Review the pharmacy network requirement and where
individuals can find which pharmacies are in-network.
2