CERTIFIED MANAGER (CM®)
EXAMINATION QUESTIONS AND
CORRECT ANSWERS (VERIFIED
ANSWERS) PLUS RATIONALES 2026 Q&A
| INSTANT DOWNLOAD PDF
1. The primary role of a manager is to
A. Perform technical work
B. Enforce rules
C. Achieve organizational goals through others
D. Supervise daily tasks only
Answer: C
Rationale: Management focuses on planning, organizing, leading, and
controlling resources to accomplish goals through the efforts of others.
2. Which management function involves setting objectives and determining
how to achieve them?
A. Organizing
B. Leading
C. Controlling
D. Planning
Answer: D
Rationale: Planning establishes goals and outlines actions needed to achieve
them.
, 3. Organizing primarily involves
A. Motivating employees
B. Allocating resources and assigning tasks
C. Measuring performance
D. Setting policies
Answer: B
Rationale: Organizing arranges tasks, workflows, and resources to implement
plans effectively.
4. Leading as a management function focuses on
A. Designing structures
B. Evaluating results
C. Influencing and motivating people
D. Budgeting
Answer: C
Rationale: Leading centers on guiding, motivating, and communicating with
employees to achieve goals.
5. Controlling ensures that
A. Employees are satisfied
B. Resources are available
C. Performance meets established standards
D. Plans are innovative
Answer: C
Rationale: Controlling compares actual performance with standards and corrects
deviations.
6. Which skill is most associated with senior management?
A. Technical skills
, B. Interpersonal skills
C. Conceptual skills
D. Clerical skills
Answer: C
Rationale: Senior managers require strong conceptual skills to understand the
organization as a whole.
7. A manager who focuses on coaching and employee development is using
A. Autocratic leadership
B. Laissez-faire leadership
C. Democratic leadership
D. Bureaucratic leadership
Answer: C
Rationale: Democratic leadership encourages participation and employee
development.
8. The purpose of a mission statement is to
A. Describe job duties
B. Define short-term goals
C. Clarify the organization’s reason for existence
D. Outline daily operations
Answer: C
Rationale: A mission statement communicates the organization’s fundamental
purpose.
9. Strategic planning is primarily the responsibility of
A. First-line managers
B. Middle managers
EXAMINATION QUESTIONS AND
CORRECT ANSWERS (VERIFIED
ANSWERS) PLUS RATIONALES 2026 Q&A
| INSTANT DOWNLOAD PDF
1. The primary role of a manager is to
A. Perform technical work
B. Enforce rules
C. Achieve organizational goals through others
D. Supervise daily tasks only
Answer: C
Rationale: Management focuses on planning, organizing, leading, and
controlling resources to accomplish goals through the efforts of others.
2. Which management function involves setting objectives and determining
how to achieve them?
A. Organizing
B. Leading
C. Controlling
D. Planning
Answer: D
Rationale: Planning establishes goals and outlines actions needed to achieve
them.
, 3. Organizing primarily involves
A. Motivating employees
B. Allocating resources and assigning tasks
C. Measuring performance
D. Setting policies
Answer: B
Rationale: Organizing arranges tasks, workflows, and resources to implement
plans effectively.
4. Leading as a management function focuses on
A. Designing structures
B. Evaluating results
C. Influencing and motivating people
D. Budgeting
Answer: C
Rationale: Leading centers on guiding, motivating, and communicating with
employees to achieve goals.
5. Controlling ensures that
A. Employees are satisfied
B. Resources are available
C. Performance meets established standards
D. Plans are innovative
Answer: C
Rationale: Controlling compares actual performance with standards and corrects
deviations.
6. Which skill is most associated with senior management?
A. Technical skills
, B. Interpersonal skills
C. Conceptual skills
D. Clerical skills
Answer: C
Rationale: Senior managers require strong conceptual skills to understand the
organization as a whole.
7. A manager who focuses on coaching and employee development is using
A. Autocratic leadership
B. Laissez-faire leadership
C. Democratic leadership
D. Bureaucratic leadership
Answer: C
Rationale: Democratic leadership encourages participation and employee
development.
8. The purpose of a mission statement is to
A. Describe job duties
B. Define short-term goals
C. Clarify the organization’s reason for existence
D. Outline daily operations
Answer: C
Rationale: A mission statement communicates the organization’s fundamental
purpose.
9. Strategic planning is primarily the responsibility of
A. First-line managers
B. Middle managers
