The goods-services continuum consists of Pure goods, core goods, core services, pure services
which set of the following categories?
Which of the following is not a Service jobs are unskilled.
characteristic that distinguishes services
from goods?
Service jobs are unskilled.
A service is intangible.
Services are perishable.
Services are heterogeneous.
None of these
Which of the following are defined as core Data storage systems
goods?
Chemicals
Airlines
Data storage systems
Hotels
, MQM 227 Exam 1 Questions & ANSWERS
Which of the following is not a way that Selecting
operations and supply processes are
categorized?
Multiple Choice
Planning
Return
Delivery
Selecting
Making
All other things remaining the same, if the Increase
sales revenue increases, asset turnover
ratio will
Multiple Choice
Increase
Decrease
Stay the same
may increase or decrease
T or F True
Effectiveness means doing the right things
to create the most value for the company.
, MQM 227 Exam 1 Questions & ANSWERS
T or F False
Automobiles and appliances are classified
as "pure goods."
One reason for studying operations and All managers should understand the basic principles that guide the design of
supply chain management (OSCM) is which transformation processes.
of the following?
OSCM is essential for understanding
organizational behavior.
Most business graduates do OSCM work
regardless of their job title.
All managers should understand the basic
principles that guide the design of
transformation processes.
OSCM is a required course in all business
degree programs.
OSCM is the most rigorous business
discipline.
, MQM 227 Exam 1 Questions & ANSWERS
The correct order in the good-services pure goods - core goods - core services - pure services
continuum is
Multiple Choice
pure services - core Services - core goods
- pure goods
pure goods - pure services - core services
- core goods
pure goods - pure services - core goods -
core services
pure goods - core goods - core services -
pure services
core goods - core services - pure goods -
pure services