Name:m. m.Class: m. m.Date:m.
TEST BANK FORm. m. m.
MGMT 11th Edition by Chuck Williams
m. m. m. m. m.
Chapterm.01_Management
1.m._____m.ism.definedm.asm.gettingm.workm.donem.throughm.others.
m.
a.m. Orientation
m.
b.m.Marketing
m.
c.m. Management
m.
d.m.Accounting
ANSWER:m.m.c
2.m.Whenm.Ruthm.wasm.hiredm.bym.Grahamm.Servicesm.Inc.m.tom.headm.itsm.customerm.servicem.operat
ions,m.shem.wasm.toldm.thatm.herm.rolem.involvedm.supervisingm.them.workm.ofm.herm.employeesm.andm.
ensuringm.thatm.theym.didm.theirm.jobsm.well.m.Ruth'sm.jobm.ism.relatedm.to:
m.
a.m. marketing.
m.
b.m.recruitment.
m.
c.m. management.
m.
d.m.finance.
ANSWER:m.m.c
Copyrightm.Cengagem.Learning.m.Poweredm.bym.Cognero. Pagem.1
,Name:m. m.Class: m. m.Date:m.
3.m.Atm.Troystenm.Inc.,m.am.constructionm.company,m.Edwin'sm.jobm.responsibilitiesm.includem.monit
oringm.them.workm.carriedm.outm.bym.them.company'sm.sitem.engineers.m.Hem.ism.alsom.responsiblem.for
m. ensuringm.thatm.allm.them.engineersm.arem.providedm.withm.amplem.guidancem.andm.supervisionm.som.
thatm.theym.canm.performm.allm.them.assignedm.tasksm.tom.them.bestm.ofm.theirm.ability.m.Inm.them.givenm
. scenario,m.Edwin'sm.jobm.ism.relatedm.tom._____.
m.
a.m. accounting
m.
b.m.sales
m.
c.m. management
m.
d.m.production
ANSWER:m.m.c
4.m.Relishm.Inc.m.ism.am.fruitm.juicem.manufacturingm.company.m.Them.companym.ensuresm.thatm.rawm.
materialsm.arem.fullym.utilized.m.Itm.alsom.makesm.surem.thatm.minimalm.wastem.ism.produced.m.Them.ju
icem.extractingm.andm.packagingm.unitsm.ofm.them.companym.arem.designedm.inm.suchm.waym.thatm.the
m. qualitym.ofm.itsm.productsm.ism.maintainedm.withm.minimalm.costs.m.Relishm.ism.involvedm.inm.achiev
ingm._____.
m.
a.m. effectiveness
m.
b.m.efficiency
m.
c.m. autonomy
m.
d.m.power
ANSWER:m.m.b
5.m.Trentm.Automobilesm.Inc.m.wasm.expectingm.am.largem.shipmentm.ofm.scrapm.metalm.am.weekm.earl
Copyrightm.Cengagem.Learning.m.Poweredm.bym.Cognero. Pagem.2
,Name:m. m.Class: m. m.Date:m.
ier.m.Asm.them.shipmentm.didm.notm.arrivem.onm.time,m.them.supplym.managerm.atm.Trentm.Automobiles
m. wasm.forcedm.tom.placem.anotherm.orderm.form.them.samem.quantitym.ofm.scrapm.metalm.fromm.am.local
m. manufacturer.m.Asm.am.result,m.itsm.carm.manufacturingm.processesm.gotm.delayedm.andm.expensesm.i
ncreased.m.Inm.thism.scenario,m.Trentm.Automobilesm.ism.demonstratingm.am.lackm.ofm._____.
m.
a.m. synergy
m.
b.m.disintermediation
m.
c.m. automation
m.
d.m.efficiency
ANSWER:m.m.d
6.m.Tom.reducem.manualm.errors,m.Debronthm.Inc.,m.am.machinerym.manufacturingm.company,m.auto
matedm.mostm.ofm.itsm.productionm.processesm.usingm.Computerm.Numericm.Controlm.(CNC)m.machi
nes.m.Thism.reducedm.them.laborm.cost,m.wastagem.ofm.rawm.materials,m.andm.rejectionm.ofm.finishedm.
goodsm.duem.tom.qualitym.issues.m.Inm.them.contextm.ofm.management,m.them.automationm.ofm.producti
onm.processesm.atm.Debronthm.Inc.m.exemplifiesm._____.
m.
a.m. synergy
m.
b.m.efficiency
m.
c.m. autonomy
m.
d.m.contingency
ANSWER:m.m.b
7.m._____m.involvesm.accomplishingm.tasksm.thatm.helpm.fulfillm.organizationalm.objectives.
Copyrightm.Cengagem.Learning.m.Poweredm.bym.Cognero. Pagem.3
, Name:m. m.Class: m. m.Date:m.
m.
a.m. Effectiveness
m.
b.m.Equity
m.
c.m. Synergy
m.
d.m.Retrenchment
ANSWER:m.m.a
8.m.Venusm.Diner,m.am.fastm.foodm.restaurant,m.hasm.installedm.twom.additionalm.billingm.countersm.tom
. reducem.waitingm.timem.form.itsm.customers.m.Thism.hasm.helpedm.them.restaurantm.improvem.itsm.cust
omerm.servicem.andm.satisfaction.m.Thism.scenariom.illustratesm.thatm.Venusm.Dinerm.ism.strivingm.for
m. _____.
m.
a.m. effectiveness
m.
b.m.consistency
m.
c.m. synergy
m.
d.m.cohesiveness
ANSWER:m.m.a
9.m.Calverdm.Bankm.wasm.onem.ofm.them.firstm.banksm.tom.openm.am.branchm.inm.them.ruralm.countym.ofm
. Shirles.m.Evenm.afterm.manym.otherm.banksm.openedm.theirm.branchesm.inm.Shirles,m.Calverdm.Bankm.
continuesm.tom.havem.them.biggestm.marketm.sharem.becausem.ofm.itsm.excellentm.customerm.service.m.I
nm.them.contextm.ofm.management,m.them.Shirlesm.branchm.ofm.Calverdm.Bankm.illustratesm._____.
m.
a.m. synergy
m.
b.m.efficiency
Copyrightm.Cengagem.Learning.m.Poweredm.bym.Cognero. Pagem.4
TEST BANK FORm. m. m.
MGMT 11th Edition by Chuck Williams
m. m. m. m. m.
Chapterm.01_Management
1.m._____m.ism.definedm.asm.gettingm.workm.donem.throughm.others.
m.
a.m. Orientation
m.
b.m.Marketing
m.
c.m. Management
m.
d.m.Accounting
ANSWER:m.m.c
2.m.Whenm.Ruthm.wasm.hiredm.bym.Grahamm.Servicesm.Inc.m.tom.headm.itsm.customerm.servicem.operat
ions,m.shem.wasm.toldm.thatm.herm.rolem.involvedm.supervisingm.them.workm.ofm.herm.employeesm.andm.
ensuringm.thatm.theym.didm.theirm.jobsm.well.m.Ruth'sm.jobm.ism.relatedm.to:
m.
a.m. marketing.
m.
b.m.recruitment.
m.
c.m. management.
m.
d.m.finance.
ANSWER:m.m.c
Copyrightm.Cengagem.Learning.m.Poweredm.bym.Cognero. Pagem.1
,Name:m. m.Class: m. m.Date:m.
3.m.Atm.Troystenm.Inc.,m.am.constructionm.company,m.Edwin'sm.jobm.responsibilitiesm.includem.monit
oringm.them.workm.carriedm.outm.bym.them.company'sm.sitem.engineers.m.Hem.ism.alsom.responsiblem.for
m. ensuringm.thatm.allm.them.engineersm.arem.providedm.withm.amplem.guidancem.andm.supervisionm.som.
thatm.theym.canm.performm.allm.them.assignedm.tasksm.tom.them.bestm.ofm.theirm.ability.m.Inm.them.givenm
. scenario,m.Edwin'sm.jobm.ism.relatedm.tom._____.
m.
a.m. accounting
m.
b.m.sales
m.
c.m. management
m.
d.m.production
ANSWER:m.m.c
4.m.Relishm.Inc.m.ism.am.fruitm.juicem.manufacturingm.company.m.Them.companym.ensuresm.thatm.rawm.
materialsm.arem.fullym.utilized.m.Itm.alsom.makesm.surem.thatm.minimalm.wastem.ism.produced.m.Them.ju
icem.extractingm.andm.packagingm.unitsm.ofm.them.companym.arem.designedm.inm.suchm.waym.thatm.the
m. qualitym.ofm.itsm.productsm.ism.maintainedm.withm.minimalm.costs.m.Relishm.ism.involvedm.inm.achiev
ingm._____.
m.
a.m. effectiveness
m.
b.m.efficiency
m.
c.m. autonomy
m.
d.m.power
ANSWER:m.m.b
5.m.Trentm.Automobilesm.Inc.m.wasm.expectingm.am.largem.shipmentm.ofm.scrapm.metalm.am.weekm.earl
Copyrightm.Cengagem.Learning.m.Poweredm.bym.Cognero. Pagem.2
,Name:m. m.Class: m. m.Date:m.
ier.m.Asm.them.shipmentm.didm.notm.arrivem.onm.time,m.them.supplym.managerm.atm.Trentm.Automobiles
m. wasm.forcedm.tom.placem.anotherm.orderm.form.them.samem.quantitym.ofm.scrapm.metalm.fromm.am.local
m. manufacturer.m.Asm.am.result,m.itsm.carm.manufacturingm.processesm.gotm.delayedm.andm.expensesm.i
ncreased.m.Inm.thism.scenario,m.Trentm.Automobilesm.ism.demonstratingm.am.lackm.ofm._____.
m.
a.m. synergy
m.
b.m.disintermediation
m.
c.m. automation
m.
d.m.efficiency
ANSWER:m.m.d
6.m.Tom.reducem.manualm.errors,m.Debronthm.Inc.,m.am.machinerym.manufacturingm.company,m.auto
matedm.mostm.ofm.itsm.productionm.processesm.usingm.Computerm.Numericm.Controlm.(CNC)m.machi
nes.m.Thism.reducedm.them.laborm.cost,m.wastagem.ofm.rawm.materials,m.andm.rejectionm.ofm.finishedm.
goodsm.duem.tom.qualitym.issues.m.Inm.them.contextm.ofm.management,m.them.automationm.ofm.producti
onm.processesm.atm.Debronthm.Inc.m.exemplifiesm._____.
m.
a.m. synergy
m.
b.m.efficiency
m.
c.m. autonomy
m.
d.m.contingency
ANSWER:m.m.b
7.m._____m.involvesm.accomplishingm.tasksm.thatm.helpm.fulfillm.organizationalm.objectives.
Copyrightm.Cengagem.Learning.m.Poweredm.bym.Cognero. Pagem.3
, Name:m. m.Class: m. m.Date:m.
m.
a.m. Effectiveness
m.
b.m.Equity
m.
c.m. Synergy
m.
d.m.Retrenchment
ANSWER:m.m.a
8.m.Venusm.Diner,m.am.fastm.foodm.restaurant,m.hasm.installedm.twom.additionalm.billingm.countersm.tom
. reducem.waitingm.timem.form.itsm.customers.m.Thism.hasm.helpedm.them.restaurantm.improvem.itsm.cust
omerm.servicem.andm.satisfaction.m.Thism.scenariom.illustratesm.thatm.Venusm.Dinerm.ism.strivingm.for
m. _____.
m.
a.m. effectiveness
m.
b.m.consistency
m.
c.m. synergy
m.
d.m.cohesiveness
ANSWER:m.m.a
9.m.Calverdm.Bankm.wasm.onem.ofm.them.firstm.banksm.tom.openm.am.branchm.inm.them.ruralm.countym.ofm
. Shirles.m.Evenm.afterm.manym.otherm.banksm.openedm.theirm.branchesm.inm.Shirles,m.Calverdm.Bankm.
continuesm.tom.havem.them.biggestm.marketm.sharem.becausem.ofm.itsm.excellentm.customerm.service.m.I
nm.them.contextm.ofm.management,m.them.Shirlesm.branchm.ofm.Calverdm.Bankm.illustratesm._____.
m.
a.m. synergy
m.
b.m.efficiency
Copyrightm.Cengagem.Learning.m.Poweredm.bym.Cognero. Pagem.4
