CORRECT WELL DETAILED ANSWERS|LATEST
Management - ANSWER getting work done through others
Efficiency - ANSWER getting work done with a minimum of effort, expense, or waste
Effectiveness - ANSWER accomplishing tasks that help fulfill organizational objectives
such as customer service and satisfaction
Planning - ANSWER the process of determining the organization's desired future
position and deciding how best to get there
Organizing - ANSWER the process of designing jobs, grouping jobs into manageable
units, and establishing patterns of authority among jobs and groups of jobs
Leading - ANSWER the process of motivating members of the organization to work
together toward the attainment of organizational goals
Controlling - ANSWER the process of monitoring and correcting the actions of the
organization and its people to keep them headed toward their goals.
Mintzber's Managerial Roles - ANSWER Interpersonal, Informational, Decisional
Interpersonal Roles - ANSWER figurehead, leader, liaison
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, Informational Roles - ANSWER monitor, disseminator, spokesperson
Decisional Roles - ANSWER entrepreneur, disturbance handler, resource allocator,
negotiator
Frederick W. Taylor - ANSWER Father of Scientific Management
Top managers - ANSWER executives responsible for the overall direction of the
organization
Middle managers - ANSWER responsible for setting objectives consistent with top
management's goals and for planning and implementing subunit strategies for achieving
these objectives
First-line managers - ANSWER train and supervise the performance of nonmanagerial
employees who are directly responsible for producing the company's products or services
Team leaders - ANSWER managers responsible for facilitating team activities toward
goal accomplishment
Figurehead role - ANSWER the interpersonal role managers play when they perform
ceremonial duties
Leader role - ANSWER the interpersonal role managers play when they motivate and
encourage workers to accomplish organizational objectives
Liaison role - ANSWER the interpersonal role managers play when they deal with
people outside their units
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Management - ANSWER getting work done through others
Efficiency - ANSWER getting work done with a minimum of effort, expense, or waste
Effectiveness - ANSWER accomplishing tasks that help fulfill organizational objectives
such as customer service and satisfaction
Planning - ANSWER the process of determining the organization's desired future
position and deciding how best to get there
Organizing - ANSWER the process of designing jobs, grouping jobs into manageable
units, and establishing patterns of authority among jobs and groups of jobs
Leading - ANSWER the process of motivating members of the organization to work
together toward the attainment of organizational goals
Controlling - ANSWER the process of monitoring and correcting the actions of the
organization and its people to keep them headed toward their goals.
Mintzber's Managerial Roles - ANSWER Interpersonal, Informational, Decisional
Interpersonal Roles - ANSWER figurehead, leader, liaison
1
, Informational Roles - ANSWER monitor, disseminator, spokesperson
Decisional Roles - ANSWER entrepreneur, disturbance handler, resource allocator,
negotiator
Frederick W. Taylor - ANSWER Father of Scientific Management
Top managers - ANSWER executives responsible for the overall direction of the
organization
Middle managers - ANSWER responsible for setting objectives consistent with top
management's goals and for planning and implementing subunit strategies for achieving
these objectives
First-line managers - ANSWER train and supervise the performance of nonmanagerial
employees who are directly responsible for producing the company's products or services
Team leaders - ANSWER managers responsible for facilitating team activities toward
goal accomplishment
Figurehead role - ANSWER the interpersonal role managers play when they perform
ceremonial duties
Leader role - ANSWER the interpersonal role managers play when they motivate and
encourage workers to accomplish organizational objectives
Liaison role - ANSWER the interpersonal role managers play when they deal with
people outside their units
2
