WGU C954 IT Management Questions and
Verified Answers 2025
How can data be stored in a report so that a user can easily
comprehend the information? - CORRECT ANSWER Table, matrix,
or graphical format
A business wants to allow its employees to communicate online
with each other in real time. What should the business use to
achieve this? - CORRECT ANSWER Instant messaging service
An organization wants to calculate their sales by region. Which
type of software will serve this need? - CORRECT ANSWER
Spreadsheet
Which component functions as a computer's working memory? -
CORRECT ANSWER Random access memory (RAM)
What is a secondary storage medium? - CORRECT ANSWER
Magnetic tape
, Which type of network should a company use to connect a group
of computers in an office building? - CORRECT ANSWER LAN
Which network topology uses a central hub to which all devices
on the network are connected? - CORRECT ANSWER Star
Which multiuser operating system originated at AT&T's Bell
Laboratories? - CORRECT ANSWER Unix
Which lifecycle stage of ITIL focuses on ensuring that a business's
objectives align with those of the IT provider? - CORRECT
ANSWER Service strategy (SS)
Why was ITIL developed? - CORRECT ANSWER As a guide to be
used globally in the IT industry
Which book of the lifecycle stages refers to the day-to-day
management of a business's IT services? - CORRECT ANSWER
Service operation (SO
Verified Answers 2025
How can data be stored in a report so that a user can easily
comprehend the information? - CORRECT ANSWER Table, matrix,
or graphical format
A business wants to allow its employees to communicate online
with each other in real time. What should the business use to
achieve this? - CORRECT ANSWER Instant messaging service
An organization wants to calculate their sales by region. Which
type of software will serve this need? - CORRECT ANSWER
Spreadsheet
Which component functions as a computer's working memory? -
CORRECT ANSWER Random access memory (RAM)
What is a secondary storage medium? - CORRECT ANSWER
Magnetic tape
, Which type of network should a company use to connect a group
of computers in an office building? - CORRECT ANSWER LAN
Which network topology uses a central hub to which all devices
on the network are connected? - CORRECT ANSWER Star
Which multiuser operating system originated at AT&T's Bell
Laboratories? - CORRECT ANSWER Unix
Which lifecycle stage of ITIL focuses on ensuring that a business's
objectives align with those of the IT provider? - CORRECT
ANSWER Service strategy (SS)
Why was ITIL developed? - CORRECT ANSWER As a guide to be
used globally in the IT industry
Which book of the lifecycle stages refers to the day-to-day
management of a business's IT services? - CORRECT ANSWER
Service operation (SO
