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Test Bank — Working in Groups: Communication Principles and Strategies 8th Edition — Isa N. Engleberg, Dianna R. Wynn & Kay Kyungah Yoon

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The Test Bank for Working in Groups: Communication Principles and Strategies 8th Edition by Isa N. Engleberg, Dianna R. Wynn, and Kay Kyungah Yoon provides instructors with a full set of assessment tools including multiple‑choice, true/false, short‑answer, and applied scenario questions carefully aligned with the textbook’s chapter structure and learning objectives. The resource covers all twelve chapters as confirmed in the official publisher’s Table of Contents: Chapter 1: Introduction to Group Communication, Chapter 2: Group Development, Chapter 3: Participation in Groups, Chapter 4: Diversity in Groups, Chapter 5: Leadership in Groups, Chapter 6: Verbal and Nonverbal Communication in Groups, Chapter 7: Listening and Responding in Groups, Chapter 8: Conflict and Cohesion in Groups, Chapter 9: Decision Making and Problem Solving in Groups, Chapter 10: Critical Thinking and Argumentation in Groups, Chapter 11: Group Meetings, and Chapter 12: Group Presentations. Each chapter’s question set is designed to assess students’ understanding of group communication processes, strategic participation, leadership roles, diversity, conflict resolution, argumentation, and presentation skills in collaborative contexts.

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Working in Groups: Communication

Principles and Strategies – 8th Edition
ST


TEST BANK
UV
IA
_A

Isa N. Engleberg
PP

Dianna R. Wynn
RO

Kay Kyungah Yoon
VE

Comprehensive Test Bank for Instructors
D?

and Students
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© Isa N. Engleberg, Dianna R. Wynn & Kay Kyungah Yoon

All rights reserved. Reproduction or distribution without permission is prohibited.



©STUDYSTREAM

, TABLE OF CONTENTS
Working in Groups: Communication Principles
ST

and Strategies – 8th Edition
Isa N. Engleberg, Dianna R. Wynn & Kay Kyungah Yoon
UV

Chapter 1: Introduction to Group Communication
Chapter 2: Group Development
IA
Chapter 3: Participation in Groups
Chapter 4: Diversity in Groups
Chapter 5: Leadership in Groups
_A
Chapter 6: Verbal and Nonverbal Communication in Groups
Chapter 7: Listening and Responding in Groups
Chapter 8: Conflict and Cohesion in Groups
Chapter 9: Decision Making and Problem Solving in Groups
PP

Chapter 10: Critical Thinking and Argumentation in Groups
Chapter 11: Group Meetings
Chapter 12: Group Presentations
RO
VE
D?
??

, Chapter 1
ST
Introduction to Group Communication
Multiple Choice Single Select
UV
1) According to a study commissioned by the Association of American Colleges and
Universities (AAC&U) that asked 496 employers to rank the essential learning outcomes
needed by college graduates entering the workforce, which outcome ranked highest?
a) ability to work in teams
IA
b) critical thinking
c) digital literacy
d) ability to analyze and interpret data
_A
e) the application of knowledge to real-world settings



Answer: a
PP
Learning Objective 1.1: Describe the pervasiveness and importance of group work.
Topic 1.1: The Importance of Groups
Difficulty Level: Easy
Skill Level: Understand the Concepts
RO
2) The state in which the effective collaboration of group members produces better results than
what would be expected, given the sum of skills and abilities of individual members working
alone, is known as .
a) interaction
VE
b) common goals
c) interdependence
d) synergy
D?
e) working
Answer: d
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
Topic 1.2.1: Advantages of Working in Groups
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Difficulty Level: Moderate
Skill Level: Understand the Concepts
i
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.

, 3) Which of the following characteristics is a disadvantage of working in groups?
ST
f) Groups make better decisions when working on complex tasks.
g) Working in groups enhances member learning.
h) Groups require significant time, energy, and resources.
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i) Groups are often more creative than members working alone.
j) Members usually enjoy working with others in groups.
Answer: c
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
IA
Topic 1.2.2: Disadvantages of Working in Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
_A
4) Which of the following situations best represents group communication as defined in the
text?
k) people talking in an elevator
l) people discussing the weather at an airport
PP
m) fans cheering at a baseball game
n) jury members deliberating a court case
o) a congregation listening to a sermon
RO
Answer: d
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3: Defining Group Communication
Difficulty Level: Moderate
VE
Skill Level: Apply What You Know

5) A group with seven members has the potential for different types of interactions.
p) 9
D?
q) 90
r) 666
s) 900
??
t) 966
Answer: e
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.

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