TRAVEL INDUSTRY COUNCIL OF ONTARIO (TICO) FINAL
EXAM AND PRACTICE EXAM 2025/2026 NEWEST ACTUAL
EXAM WITH COMPLETE QUESTIONS AND VERIFIED
ANSWERS |ALREADY GRADED A+|
According to the Travel Industry Act, 2002, a travel agent does
NOT have to inform a client before booking -ANSWERS-that
some days can be cloudy, even in a sun destination
ABC Travel puts an advertisement in the newspaper that
announces a package holiday "From $999 and up." TICO would
not consider this acceptable because -ANSWERS-the Regulation
states that consumers must know the exact cost of all the travel
services provided
A consumer selects a package tour from a tour wholesaler's
brochure. The hotel included in the package is some distance
from town, which appeals to the consumer who wants a quiet
location for her holiday. When she arrives at the hotel, she is
upset by the non-stop noise outside her room as the hotel starts
construction of a new swimming pool. Who is to blame for this
consumer's dissatisfaction? -ANSWERS-The travel wholesaler,
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which should have disclosed in its brochure information about
construction or renovation of the property.
ABC, a wholesaler, has been selling XYZ Resort since the resort
opened in 1965. ABC still puts a photograph of the resort from
1965 in the brochure to show off the location's beauty. In fact, the
resort has NOT been upgraded or renovated since 1965 and has
become run-down and outdated. Has ABC Travel done anything
wrong in its brochure? -ANSWERS-Yes, because the photograph
does not accurately depict the current condition of the resort.
A couple gives their travel agent a deposit for a package tour. The
obtain a receipt from her that says, "balance of $500.00 due on
September 27, 2011." The agent has also added the comment,
"As discussed, some charges are non-refundable." TICO would
view this receipt as -ANSWERS-inadequate because by law, the
travel agent must identify charges that are non-refundable.
Betsy, the travel agent, concludes the sale with the clients and
tells them to go to the Canadian Foreign Affairs website to find out
what documents they need. -ANSWERS-insufficient because a