1
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omgt 5373- quality management
midterm/final Questions and Answers
(100% Correct Answers) Already Graded
A+
Which of these are traits of medieval guilds?—Ans: -Inspection
committees which recognized superior products with stamps
© 2025 Assignment Expert
-Care taken of elderly and infirm members
-Quality standards
-Master/apprentice caste system
Guru01 - Stuvia
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
test and inspection—Ans: appraisal
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
returns—Ans: external failure
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
training—Ans: prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
, 2
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periodically measuring the calibration of instruments—Ans:
appraisal
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
ensuring a design that can be manufactured—Ans: prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
© 2025 Assignment Expert
recallls—Ans: external failure
With reference to Cost of Quality (Prevention, Appraisal, Internal
Guru01 - Stuvia
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
scrap—Ans: internal failure
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
quality planning—Ans: prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
rework—Ans: internal failure
The concept of quality in products and services can trace its early
roots back to ____________________—Ans: medieval Europe
, 3
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The birth of the modern total quality movement in the United
States came as a direct response to the quality revolution in _____
following _________.—Ans: Japan, World War II
Juran and Gryna identified 3 groupings of quality activities, known
as the Juran Trilogy. Which of the following items are not in the
Juran Trilogy?—Ans: Quality Management
The most widespread alternative structure to the traditional
organization chart and its siloed quality disciplines is:—Ans: Cross-
Functional Organization
If quality is built into the product properly, then _____ can be
greatly reduced.—Ans: after-the-fact inspection
© 2025 Assignment Expert
The US approach to quality, emphasizing not only statistics but
approaches that embrace quality in the entire organization,
became known as ___________.—Ans: Total Quality Management
Guru01 - Stuvia
Match each of the phases of the Industrial Revolution with its
defining characteristic.
taylor system—Ans: Productivity emphasized over quality; inspect
quality in
Match each of the phases of the Industrial Revolution with its
defining characteristic
Craftsmanship—Ans: Break apart skills and transfer from masters to
less-skilled apprentices
Match each of the phases of the Industrial Revolution with its
defining characteristic
Factory—Ans: Repetitions of simple tasks emphasized over skills
Match each of the phases of the Industrial Revolution with its
defining characteristic
For Expert help and assignment solutions, +254707240657
omgt 5373- quality management
midterm/final Questions and Answers
(100% Correct Answers) Already Graded
A+
Which of these are traits of medieval guilds?—Ans: -Inspection
committees which recognized superior products with stamps
© 2025 Assignment Expert
-Care taken of elderly and infirm members
-Quality standards
-Master/apprentice caste system
Guru01 - Stuvia
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
test and inspection—Ans: appraisal
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
returns—Ans: external failure
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
training—Ans: prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
, 2
For Expert help and assignment solutions, +254707240657
periodically measuring the calibration of instruments—Ans:
appraisal
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
ensuring a design that can be manufactured—Ans: prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
© 2025 Assignment Expert
recallls—Ans: external failure
With reference to Cost of Quality (Prevention, Appraisal, Internal
Guru01 - Stuvia
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
scrap—Ans: internal failure
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
quality planning—Ans: prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
rework—Ans: internal failure
The concept of quality in products and services can trace its early
roots back to ____________________—Ans: medieval Europe
, 3
For Expert help and assignment solutions, +254707240657
The birth of the modern total quality movement in the United
States came as a direct response to the quality revolution in _____
following _________.—Ans: Japan, World War II
Juran and Gryna identified 3 groupings of quality activities, known
as the Juran Trilogy. Which of the following items are not in the
Juran Trilogy?—Ans: Quality Management
The most widespread alternative structure to the traditional
organization chart and its siloed quality disciplines is:—Ans: Cross-
Functional Organization
If quality is built into the product properly, then _____ can be
greatly reduced.—Ans: after-the-fact inspection
© 2025 Assignment Expert
The US approach to quality, emphasizing not only statistics but
approaches that embrace quality in the entire organization,
became known as ___________.—Ans: Total Quality Management
Guru01 - Stuvia
Match each of the phases of the Industrial Revolution with its
defining characteristic.
taylor system—Ans: Productivity emphasized over quality; inspect
quality in
Match each of the phases of the Industrial Revolution with its
defining characteristic
Craftsmanship—Ans: Break apart skills and transfer from masters to
less-skilled apprentices
Match each of the phases of the Industrial Revolution with its
defining characteristic
Factory—Ans: Repetitions of simple tasks emphasized over skills
Match each of the phases of the Industrial Revolution with its
defining characteristic
