WGU C715 Organizational Behavior Test Questions and
Answers Rated A
personality - -characteristics that describe
an individual's behavior. core self-evaluation - -Bottom-line
conclusions individuals have about their
capabilities, competence, and worth as a person.
personality traits - -characteristics that
describe an individual's behavior in a large
number of situations Machiavellianism - -The degree to which
an individual is pragmatic, maintains emotional
distance, and believes that ends can justify
Myers-Briggs Type Indicator (MBTI) - -A means.
personality test that taps four characteristics and
classifies Behavior
narcissism - -The tendency to be arrogant,
self-importance, require excessive admiration,
Big Five Model - -A personality and have a sense of entitlement.
assessment model that taps five basic
dimensions. extraversion, agreeableness,
openness, conscientiousness, and neuroticism. self-monitoring - -where an individual's has
ability to adjust his or her behavior to external,
situational factors.
extraversion - -A personality describing
someone who is sociable and assertive
(confident and forceful ) proactive personality - -People who identify
opportunities, show initiative, take action, and
persevere until meaningful change occurs.
agreeableness - -A personality that
describes someone who is good natured,
cooperative, and trusting. values - -Basic convictions that a specific
mode of conduct or end-state of existence is
personally or socially preferable to an opposite or
conscientiousness - -A personality that converse mode of conduct or end-state of
describes someone who is responsible, existence.
dependable, persistent, and organized.
value system - -A hierarchy based on a
emotional stability - -A personality that ranking of an individual's values in terms of their
characterizes someone as calm, self-confident, intensity.
and insecure.
terminal values - -Values that we work
openness to experience - -A personality towards (happiness, self-respect, family security,
that characterizes someone in terms of recognition)
imagination, sensitivity, and curiosity.
,WGU C715 Organizational Behavior Test Questions and
Answers Rated A
instrumental values - -Core values that are long-term orientation - -A national culture
permanent in nature (honesty, sincerity, attribute that emphasizes the future, thrift, and
ambition, independence) persistence.
personality Job-fit theory - -A theory that short-term orientation - -A national culture
identifies six personality types and proposes that attribute that emphasizes the past and present,
the fit between personality type and occupational respect for tradition, and fulfillment of social
environment determines satisfaction and obligations. people value the here and now; they
turnover. accept change more readily and don't see
commitments as impediments to change.
power distance - -where society accepts
that power in institutions and organizations is heredity - -factors determined at
distributed unequally. conception; one's biological, physiological, and
inherent psychological makeup.
individualism - -where people prefer to act
as individuals rather than as members of groups. Perception - -A process by which
individuals organize and interpret their sensory
impressions in order to give meaning to their
collectivism - -A national culture attribute environment.
that describes a tight social framework in which
people expect others in groups of which they are
a part to look after them and protect them. attribution theory - -An attempt to
determine whether an individual's behavior is
internally or externally caused.
masculinity - -where culture favors
traditional masculine work roles of achievement,
power, and control. fundamental attribution error - -The
tendency to underestimate the influence of
external factors and overestimate the influence of
femininity - -indicates little differentiation internal factors when making judgments about
between male and female roles; where women the behavior of others.
are treated as the equals of men in all aspects of
the society.
self-serving bias - -The tendency for
individuals to attribute their own successes to
uncertainty avoidance - -A national culture internal factors and put the blame for failures on
attribute that describes the extent to which a external factors.
society feels threatened by uncertain and
ambiguous situations and tries to avoid them.
selective perception - -The tendency to
selectively interpret what one sees on the basis
, WGU C715 Organizational Behavior Test Questions and
Answers Rated A
of one's interests, background, experience, and Steps in the rational decision-making model -
attitudes. -1. Define the problem. 2. Identify the
decision criteria. 3. Allocate weights to the
criteria. 4. Develop the alternatives. 5. Evaluate
halo effect - -The tendency to draw a the alternatives. 6. Select the best alternative.
general impression about an individual on the
basis of a single characteristic.
bounded rationality - -A less-than-perfect
form of rationality in which decision makers
contrast effect - -Evaluation of a person's cannot be perfectly rational because decisions
characteristics that is affected by comparisons are complex and complete information is
with other people recently encountered who rank unavailable or cannot be fully processed
higher or lower on the same characteristics.
intuitive decision making - -An unconscious
stereotyping - -Judging someone on the process created out of distilled experience.
basis of one's perception of the group to which
that person belongs.
anchoring bias - -A tendency to fixate on
initial information, from which one then fails to
self-fulfilling prophecy - -Causing adequately adjust for subsequent information.
something to happen by believing it will come
true.
confirmation bias - -The tendency to seek
out information that reaffirms past choices and to
decisions - -Choices made from among discount information that contradicts past
two or more alternatives. judgments.
problem - -A discrepancy between the availability bias - -The tendency for people
current state of affairs and some desired state. to base their judgments on information that is
readily available to them.
rational - -Characterized by making
consistent, value-maximizing choices within escalation of commitment - -A human
specified constraints. behavior pattern in which an individual or group
facing increasingly negative outcomes from some
decision, action, or investment nevertheless
rational decision-making model - -A continues the same behavior rather than alter
decision-making model that describes how course.
individuals should behave in order to maximize
some outcome.
randomness error - -The tendency of
individuals to believe that they can predict the
Answers Rated A
personality - -characteristics that describe
an individual's behavior. core self-evaluation - -Bottom-line
conclusions individuals have about their
capabilities, competence, and worth as a person.
personality traits - -characteristics that
describe an individual's behavior in a large
number of situations Machiavellianism - -The degree to which
an individual is pragmatic, maintains emotional
distance, and believes that ends can justify
Myers-Briggs Type Indicator (MBTI) - -A means.
personality test that taps four characteristics and
classifies Behavior
narcissism - -The tendency to be arrogant,
self-importance, require excessive admiration,
Big Five Model - -A personality and have a sense of entitlement.
assessment model that taps five basic
dimensions. extraversion, agreeableness,
openness, conscientiousness, and neuroticism. self-monitoring - -where an individual's has
ability to adjust his or her behavior to external,
situational factors.
extraversion - -A personality describing
someone who is sociable and assertive
(confident and forceful ) proactive personality - -People who identify
opportunities, show initiative, take action, and
persevere until meaningful change occurs.
agreeableness - -A personality that
describes someone who is good natured,
cooperative, and trusting. values - -Basic convictions that a specific
mode of conduct or end-state of existence is
personally or socially preferable to an opposite or
conscientiousness - -A personality that converse mode of conduct or end-state of
describes someone who is responsible, existence.
dependable, persistent, and organized.
value system - -A hierarchy based on a
emotional stability - -A personality that ranking of an individual's values in terms of their
characterizes someone as calm, self-confident, intensity.
and insecure.
terminal values - -Values that we work
openness to experience - -A personality towards (happiness, self-respect, family security,
that characterizes someone in terms of recognition)
imagination, sensitivity, and curiosity.
,WGU C715 Organizational Behavior Test Questions and
Answers Rated A
instrumental values - -Core values that are long-term orientation - -A national culture
permanent in nature (honesty, sincerity, attribute that emphasizes the future, thrift, and
ambition, independence) persistence.
personality Job-fit theory - -A theory that short-term orientation - -A national culture
identifies six personality types and proposes that attribute that emphasizes the past and present,
the fit between personality type and occupational respect for tradition, and fulfillment of social
environment determines satisfaction and obligations. people value the here and now; they
turnover. accept change more readily and don't see
commitments as impediments to change.
power distance - -where society accepts
that power in institutions and organizations is heredity - -factors determined at
distributed unequally. conception; one's biological, physiological, and
inherent psychological makeup.
individualism - -where people prefer to act
as individuals rather than as members of groups. Perception - -A process by which
individuals organize and interpret their sensory
impressions in order to give meaning to their
collectivism - -A national culture attribute environment.
that describes a tight social framework in which
people expect others in groups of which they are
a part to look after them and protect them. attribution theory - -An attempt to
determine whether an individual's behavior is
internally or externally caused.
masculinity - -where culture favors
traditional masculine work roles of achievement,
power, and control. fundamental attribution error - -The
tendency to underestimate the influence of
external factors and overestimate the influence of
femininity - -indicates little differentiation internal factors when making judgments about
between male and female roles; where women the behavior of others.
are treated as the equals of men in all aspects of
the society.
self-serving bias - -The tendency for
individuals to attribute their own successes to
uncertainty avoidance - -A national culture internal factors and put the blame for failures on
attribute that describes the extent to which a external factors.
society feels threatened by uncertain and
ambiguous situations and tries to avoid them.
selective perception - -The tendency to
selectively interpret what one sees on the basis
, WGU C715 Organizational Behavior Test Questions and
Answers Rated A
of one's interests, background, experience, and Steps in the rational decision-making model -
attitudes. -1. Define the problem. 2. Identify the
decision criteria. 3. Allocate weights to the
criteria. 4. Develop the alternatives. 5. Evaluate
halo effect - -The tendency to draw a the alternatives. 6. Select the best alternative.
general impression about an individual on the
basis of a single characteristic.
bounded rationality - -A less-than-perfect
form of rationality in which decision makers
contrast effect - -Evaluation of a person's cannot be perfectly rational because decisions
characteristics that is affected by comparisons are complex and complete information is
with other people recently encountered who rank unavailable or cannot be fully processed
higher or lower on the same characteristics.
intuitive decision making - -An unconscious
stereotyping - -Judging someone on the process created out of distilled experience.
basis of one's perception of the group to which
that person belongs.
anchoring bias - -A tendency to fixate on
initial information, from which one then fails to
self-fulfilling prophecy - -Causing adequately adjust for subsequent information.
something to happen by believing it will come
true.
confirmation bias - -The tendency to seek
out information that reaffirms past choices and to
decisions - -Choices made from among discount information that contradicts past
two or more alternatives. judgments.
problem - -A discrepancy between the availability bias - -The tendency for people
current state of affairs and some desired state. to base their judgments on information that is
readily available to them.
rational - -Characterized by making
consistent, value-maximizing choices within escalation of commitment - -A human
specified constraints. behavior pattern in which an individual or group
facing increasingly negative outcomes from some
decision, action, or investment nevertheless
rational decision-making model - -A continues the same behavior rather than alter
decision-making model that describes how course.
individuals should behave in order to maximize
some outcome.
randomness error - -The tendency of
individuals to believe that they can predict the
