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Marketing Management 4th EditionMark Johnston Greg Marshall
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Chapter 1 hp
Student name: hp
TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
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1) A commonly held misconception about marketing is that it is all about
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advertising and selling.
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Question Details hp
AACSB : Analytical Thinking
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Accessibility : Keyboard Navigation
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Learning Objective : 01-01 Identify typical misconceptions about marketing, why they persist, and
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the Topic : Marketing and Marketing Management Defined
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Bloom's : Remember
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Difficulty : 1 Easy
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Gradable : automatic
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Source : Chapter 01 Test Bank > TF Qu. 01 A commonly held misconception about marketin...
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2) Marketing is relevant only to people in the organization who work directly in the
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Question Details hp
AACSB : Analytical Thinking
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Accessibility : Keyboard Navigation
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Bloom's : Understand
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Difficulty : 2 Medium hp hp hp
Learning Objective : 01-01 Identify typical misconceptions about marketing, why they persist, and
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the Topic : Marketing and Marketing Management Defined
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Gradable : automatic
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Source : Chapter 01 Test Bank > TF Qu. 02 Marketing is relevant only to people in the ...
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,3) The American Marketing Association defines marketing as “the activity, set of
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institutions, and processes for creating, communicating, delivering, and exchanging
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offerings that have value for customers, clients, partners, and society at large.”
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3) hp
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Question Details hp
AACSB : Analytical Thinking
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Accessibility : Keyboard Navigation
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Topic : Marketing and Marketing Management
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Defined Bloom's : Remember
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Difficulty : 1 Easy hp hp hp
Learning Objective : 01-02 Define what marketing and marketing management really are and
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how they con Gradable : automatic
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Source : Chapter 01 Test Bank > TF Qu. 03 The American Marketing Association defines m...
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4) Peter Drucker stated that since it is the customer who defines value, the business
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enterprise has only two business functions: marketing and innovation.
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4) hp
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Question Details hp
AACSB : Analytical Thinking
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Accessibility : Keyboard Navigation
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Bloom's : Remember
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Difficulty : 1 Easy hp hp hp
Topic : The Concept of Customer Value
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Learning Objective : 01-02 Define what marketing and marketing management really are and
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how they con Gradable : automatic
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Source : Chapter 01 Test Bank > TF Qu. 04 Peter Drucker stated that since it is the cu...
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5) Sustainability refers to business practices that prolong the life cycle of a product.
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5) hp
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Question Details hp
Accessibility : Keyboard Navigation hp hp hp
Bloom's : Understand
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Difficulty : 2 Medium hp hp hp
Topic : Marketing and Marketing Management Defined
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Learning Objective : 01-02 Define what marketing and marketing management really are and
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how they con AACSB : Ethics
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Gradable : automatic hp hp
Source : Chapter 01 Test Bank > TF Qu. 05 Sustainability refers to business practices ...
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, 6) Firms that are stuck in a production orientation mentality likely will have great
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hp difficulty competing successfully for customers.
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6) hp
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Question Details hp
AACSB : Analytical Thinking
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Accessibility : Keyboard Navigation
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Bloom's : Understand
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Difficulty : 2 Mediumhp hp hp
Learning Objective : 01-03 Appreciate how marketing has evolved from its early roots to be
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practiced Topic : The Evolution of Marketing
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Gradable : automatic
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Source : Chapter 01 Test Bank > TF Qu. 06 Firms that are stuck in a production orienta...
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\hen Henry Ford said, “People can have the Model T in any color—so long that it’s
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black,” he was reflecting a sales orientation.
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6) hp
⊚ h p true
⊚ h p false
Question Details hp
AACSB : Analytical Thinking
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Accessibility : Keyboard Navigation
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Bloom's : Understand
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Difficulty : 2 Mediumhp hp hp
Learning Objective : 01-03 Appreciate how marketing has evolved from its early roots to be
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practiced Topic : The Evolution of Marketing
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Gradable : automatic
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Source : Chapter 01 Test Bank > TF Qu. 07 When Henry Ford said, “People can have...
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7) Don Peppers and Martha Rogers popularized the term one-to-one marketing. Some
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hp firms come close to one-to-one marketing by combining flexible manufacturing
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hp with flexible marketing to enhance customer choices.
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7) hp
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