PU E
S HI C
NG Y
OU TO THE GATE OF EXCEL L EN
Education is the most powerful weapon which you can use to change the world
,EXCELCENTRE LEARNING INSTITUTE 061 043 9805
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Education is the most powerful weapon which you can use to change the world
, EXCELCENTRE LEARNING INSTITUTE 061 043 9805
Table of Contents
SECTION A (COMPULSORY) 25 MARKS ................................................................................... 4
1.1 Efficient Supply Chain Operations: Argue whether Nandos has implemented efficient SCM
operations in their organisation and support your answer with evidence from the case study and
prescribed book. 8] ................................................................................................................ 4
1.2 Practical SCM Strategies to improve performance: The case study mentioned challenges
that Nandos experienced. As a supply chain specialist, suggest a practical SCM strategies that
Nandos should implement to remain competitive and improve its performance, with relevant
examples from the case study. [8] ........................................................................................... 5
1.3 Technology and innovation The case study reveals that Nandos have implemented some
technological innovations. Evaluate the extent to which Nandos uses technology and innovation
to give it a competitive edge. [4] .............................................................................................. 6
SECTION B (Elective) QUESTION 2 (25 MARKS) ........................................................................ 7
2.1 Managing demand planning during the COVID-19 pandemic and beyond In the case study, it
is stated that in 2021, the UK experienced a significant shortage of Nando’s Peri Peri chicken
due to supplier staff shortages, COVID and logistics; hence, some restaurants were temporarily
closed. Discuss how Nandos should have managed demand planning during the COVID-19
pandemic and beyond, and provide examples from the case [10] ............................................. 8
2.2 Nando’s Supply Chain: Illustrate using a diagram a Nandos supply chain and discuss all the
flows, parties and linkages involved. Ensure that you provide one example for all the elements
presented in the diagram. Note that no marks are awarded for a generic supply chain; the
supply chains should be related to Nandos. No marks will be allocated to Google images and
the handwritten drawing of Nando's supply chain. [15] ............................................................ 9
SECTION C (Elective) QUESTION 3 ........................................................................................ 12
3.1 25 MARKS Write an essay discussing how Nandos has improved its supply chain
performance using the balanced scorecard by providing relevant examples from the case study.
[25]...................................................................................................................................... 12
Reference List ...................................................................................................................... 16
Education is the most powerful weapon which you can use to change the world