CMIS 342 EXAM 1 SIUE HESTER QUESTIONS WITH VERIFIED ANSWERS
Business Process - Answers An ongoing collection of related activities that produce a product
or a service of value to the organization, its business partners, and/or its customers
FIVE Functions (areas of business) - Answers Accounting & Finance
Sales & Marketing
Production or Operations
Human Resources (HR)
Information Systems (IS)
IS or MIS - Answers involves people, process, and technology. It's a broader term
IT - Answers typically refers to hardware & software.
Business Process Management (BPM) - Answers A management technique that includes
methods and tools to support the design, analysis, implementation, management, and
optimization of business processes
Data - Answers Elementary description of things, events, activities and transactions that are
recorded, classified and stored but are not organized to convey any specific meaning
Information - Answers Data organized so that they have meaning and value to the recipient.
Knowledge - Answers Data and/or information organized and processed to convey
understanding, experience, accumulated learning and expertise as they apply to a current
problem or activity.
globalization - Answers "The integration and interdependence of economic, social, cultural, and
ecological facets of life, enabled by rapid advances in information technology."
What does ERP stand for? - Answers Enterprise Resource Planning
SAP's ECC - Answers a single database that works with Core and Extended Modules
What is included in SAP's Business Suite - Answers ECC plus SRM, CRM, SCM, PLM, etc.
What's the main problems with FAIS? - Answers Poor exchange of information, duplication of
effort, factual inconsistencies, no common standards
What's the main difference between FAIS and SAP? - Answers Information integration
accomplished through a single (HUGE!) database
What is an ERP? - Answers A set of best practices for performing operations in your company
, What are the core ERP modules? - Answers Accounting and Financial, Manufacturing &
Production, HR
What does ECC stand for? - Answers Enterprise Central Component
SAP stands for... - Answers Systems, Applications, and Products
SAP ERP Core Applications? - Answers Logistics:
sales & dist, materials mgmt, etc,
Human Capital Mgmt:
personnel mgmt, benefits, payroll, etc,
Finance:
financial accounting, managerial accounting, etc
What are the key elements of SAP's ERP design? - Answers A SINGLE integrated database,
business groups work with the SAME data in REAL TIME
When does the Sales Order Fulfillment Process start? - Answers When the company receives a
customer order
When does the Sales Order Fulfillment Process end? - Answers When the company receives
payment from the customer
What business process does a Sales Order Fulfillment involve? - Answers Sales, Warehouse,
and Accounting
What department creates a sales order? - Answers Sales
What department creates an outbound delivery? - Answers Warehouse
What department picks/packs the order from inventory? - Answers Warehouse
What department posts a goods issue? - Answers Warehouse
What department issues an invoice? - Answers Accounting
What department receives payment from the customer to clear the invoice? - Answers
Accounting
What is Master Data - Answers Master data is data that rarely changes, and is stored in the
Business Process - Answers An ongoing collection of related activities that produce a product
or a service of value to the organization, its business partners, and/or its customers
FIVE Functions (areas of business) - Answers Accounting & Finance
Sales & Marketing
Production or Operations
Human Resources (HR)
Information Systems (IS)
IS or MIS - Answers involves people, process, and technology. It's a broader term
IT - Answers typically refers to hardware & software.
Business Process Management (BPM) - Answers A management technique that includes
methods and tools to support the design, analysis, implementation, management, and
optimization of business processes
Data - Answers Elementary description of things, events, activities and transactions that are
recorded, classified and stored but are not organized to convey any specific meaning
Information - Answers Data organized so that they have meaning and value to the recipient.
Knowledge - Answers Data and/or information organized and processed to convey
understanding, experience, accumulated learning and expertise as they apply to a current
problem or activity.
globalization - Answers "The integration and interdependence of economic, social, cultural, and
ecological facets of life, enabled by rapid advances in information technology."
What does ERP stand for? - Answers Enterprise Resource Planning
SAP's ECC - Answers a single database that works with Core and Extended Modules
What is included in SAP's Business Suite - Answers ECC plus SRM, CRM, SCM, PLM, etc.
What's the main problems with FAIS? - Answers Poor exchange of information, duplication of
effort, factual inconsistencies, no common standards
What's the main difference between FAIS and SAP? - Answers Information integration
accomplished through a single (HUGE!) database
What is an ERP? - Answers A set of best practices for performing operations in your company
, What are the core ERP modules? - Answers Accounting and Financial, Manufacturing &
Production, HR
What does ECC stand for? - Answers Enterprise Central Component
SAP stands for... - Answers Systems, Applications, and Products
SAP ERP Core Applications? - Answers Logistics:
sales & dist, materials mgmt, etc,
Human Capital Mgmt:
personnel mgmt, benefits, payroll, etc,
Finance:
financial accounting, managerial accounting, etc
What are the key elements of SAP's ERP design? - Answers A SINGLE integrated database,
business groups work with the SAME data in REAL TIME
When does the Sales Order Fulfillment Process start? - Answers When the company receives a
customer order
When does the Sales Order Fulfillment Process end? - Answers When the company receives
payment from the customer
What business process does a Sales Order Fulfillment involve? - Answers Sales, Warehouse,
and Accounting
What department creates a sales order? - Answers Sales
What department creates an outbound delivery? - Answers Warehouse
What department picks/packs the order from inventory? - Answers Warehouse
What department posts a goods issue? - Answers Warehouse
What department issues an invoice? - Answers Accounting
What department receives payment from the customer to clear the invoice? - Answers
Accounting
What is Master Data - Answers Master data is data that rarely changes, and is stored in the
