Nursing 204 Test 1 Questions With 100% Guaranteed Pass

Nursing 204 Test 1 Questions With
100% Guaranteed Pass

• Communication theories - CORRECT ANSWER-concerned with the transformation of
information



• Symmetrical role - CORRECT ANSWER-relationships are equal between
communicators



• Complementary role - CORRECT ANSWER-one person holds a higher position than
the other in the communication process



• Linear VS transactional models activity pg. 9 - CORRECT ANSWER-



• Linear - CORRECT ANSWER-good in emerency (call 911)



• Transactional - CORRECT ANSWER-more info, touchy feely, more time, considers
person, beneficial



• Communication - CORRECT ANSWER-a combination of verbal and nonverbal
behaviors integrated for the purpose of sharing information



• Intrapersonal communication (within self) - CORRECT ANSWER-inner thoughts,
beliefs, feelings



• Interpersonal communication (with others) - CORRECT ANSWER-cyclic, reciprocal,
interactive, dynamic, has content and relationship dimension

,• Linear Models of communication - CORRECT ANSWER-Sender (source) -> message
(channel) -> receiver (effect): Sender influences receiver



• Transactional Models of Communication - CORRECT ANSWER-expands on linear
model to include context, feedback loops, validation. Based on systems theory- the
"human" system: input-throughput-output: A continuous interactive activity



Roles of relationships within the transactional model: - CORRECT ANSWER-
symmetrical role, complementary role



• Metacommunication - CORRECT ANSWER-term used to describe all the factors
(verbal and nonverbal cues) that influence how the message is perceived



• Verbal - CORRECT ANSWER-culture, native language, gender, vocal pitch



• Nonverbal - CORRECT ANSWER-body language culture, gender, appearance



• Metacommunication ex - CORRECT ANSWER-A nurse states loudly "I need help!"
(eyes relaxed, no hurry) another nurse states the same "I need help!" (eyes wide open
and appears scared): verbal and nonverbal must be congruent in order to accurately
convey the message



• Verbal communication - CORRECT ANSWER-meaning- denotative- what it actually
means connotative- personalized to you



• Verbal Style Factors - CORRECT ANSWER-1. Moderate pitch and tone"
paralanguage

2. Varies vocalizations

, 3. Encourages client involvement



• 2. Varies vocalizations - CORRECT ANSWER-punctuated vs lyrical or singsong
qualities

4. Validates client's worth

5. Advocate for client as necessary

6. Appropriately provide needed info



• 4. Validates client's worth - CORRECT ANSWER-"warm" styles



• 6. Appropriately provide needed info - CORRECT ANSWER-focus on the goal, limit
self disclosure



• Nonverbal communication:Nonverbal style factors that influence nurse-client
communication - CORRECT ANSWER-1. Allow therapeutic silences

2. Use congruent nonverbal behaviors

3. Use facilitative body language (kinesics)

4. Use touch appropriately

5. Proxemics

6. Attend to client's nonverbal cues



• 3. Use facilitative body language (kinesics) - CORRECT ANSWER-posture, facial
expressions, eye contact, gestures



• Communication Accommodation Theory: convergence and divergence - CORRECT
ANSWER-convergence- adjust speech to partner to facilitate interaction, divergence-
chose different style of communication than partner