HFT 2750 Final Exam Questions with
Verified Answers
American Society of Association Executives (ASAE) - ANSWER-Membership
organization and voice of the association profession. Founded in 1920, ASAE now
has more than 22,000 association CEOs, staff professionals, industry partners, and
consultant members.
American Society of Composers, Authors, and Publishers (ASCAP) - ANSWER-
Membership organization that represents individuals who hold the copyrights to
music written in the United States and that grants licensing agreements for the
performance of that music.
American with Disabilities Act (ADA) - ANSWER-U.S. legislation passed in 1992
requiring public buildings (offices, hotels, restaurants, etc.) to make adjustments
meeting minimum standards to make their facilities accessible to individuals with
physical disabilities.
Amphitheater - ANSWER-Outdoor facility with a flat performance area surrounded by
rising rows of seats or a grassy slope that allows the audience to view the
performance. The seating area is usually a semi-circular shape or adapted to the
surrounding landscape.
Ancillary Acitvity - ANSWER-Event-related support services within a facility that
generate revenue.
Annual Meeting - ANSWER-Meeting that takes place once a year
APEX Initiative - ANSWER-Industry-wide task force formed to begin a codification of
definitions and standardized practices, polices, procedures, and terminology
Arena - ANSWER-Facility featuring a large, flat main floor surrounded by fixed seats
in a sloping oval or modified oval shape, much steeper than the typical theater.
Some are arranged in two or more tiers. Sight lines are nearly always designed for
events the size of a hockey floor, circus, ice show, or basketball court.
Association - ANSWER-Organized group of individuals and/or companies that band
together to accomplish a common purpose, usually to provide for the needs of its
members. It is usually a nonprofit organization.
Association Professional Liability (APL) - ANSWER-Policy that protects the
organization and its officers, directors, staff and volunteers against personal liability
arising from their official actions. This type of policy is broader than a traditional
directors and officers (D&O) liability policy in that it covers the organization as an
entity as well as individuals.
,Attrition - ANSWER-Difference between the actual number of sleeping rooms picked
up (or food and beverage covers or revenue projections) and the number or formula
agreed to in the terms of the facility's contract. Usually there is an allowable shortfall
before damages are assessed.
Audiovisual (AV) Company - ANSWER-Supplier of technical staff and audiovisual
equipment (eg. projectors, screens, sound systems, video, and staging)
Auditorium Style - ANSWER-Seating arrangement where chairs are arranged in
rows facing the head table, stage, or speaker. Variations are semicircular and V-
shaped.
Awards Ceremony - ANSWER-Event (usually formal) to honor outstanding
performance
B2B - ANSWER-An event at which products, services, or promotional materials are
displayed to attendees visiting exhibits on the show floor. These events focus
primarily on business-to-business relationships
B2C - ANSWER-An event at which products, services, or promotional materials are
displayed to attendees visiting exhibits on the show floor. These events focus
primarily on business-to-consumer relationships
Banquet Event Order (BEO) - ANSWER-Form most often used by hotels to provide
details to personnel concerned with a specific food and beverage function or event
room setup
Banquet French Service - ANSWER-A serving style where platters of food are
composed in the kitchen. Each food item is then served from the guests' left by the
server from platters to individual plates. Any course can be "Frenched" by having the
dessert after it has been placed in front of the guest.
Barback - ANSWER-Cabinets and work space nehind a bar where alcholoic
beverages are severved
Board Meeting - ANSWER-Meeting of the Board of Directors of an organization that
is usually small in size
Boardroom - ANSWER-Room set permanently with a fixed table and suitable seating
Boardroom Setup - ANSWER-Seating arrangement in which rectangle- or oval-
shaped tables are set up with chairs on both sides and ends. It is often confused with
hollow square setup.
Break-even Point - ANSWER-Figure calculated by the CIC manual as the total fixed
cost divided by the contribution margin (the registration fee minus the variable cost)
Breakout Room - ANSWER-Small function room set up for a group within an event
as opposed to a plenary or general session
, Breakout Session - ANSWER-Small-group session, panel, workshop, or presentation
offered concurrently within the event, formed to focus on specific subjects. The event
is seperate from the general session but is held within the event format. The
sessions can be arranged by basic, intermediate, and advanced levels or divided by
interest areas or industry segments.
Broadcast Music, Inc. (BMI) - ANSWER-Music licensing organization that represents
individuals who hold the copyrights to written music written in the United States. It
grants licensing agreements for the perforamnce of music.
Buffet - ANSWER-Assortment of food offered on a table and self-served
Butler Service - ANSWER-Style of service that offers a variety of both hot and cold
hors-d'oeuvres on platters to guest at receptions. Also, style of table service where
guests serve themselves from platters presented by the server. And finally
specialized in-room service offered by a hotel.
Call Brand - ANSWER-Brand of liquor, distinguished from the house brands,
selected by a customer according to personal preference. It is usually of a higher
quality than house brands.
Cart French Service - ANSWER-Style of service that involves use of serving pieces
(usually silver); heating and garnishing of food tableside by a captain; and serving of
food on a heated plate, which is then served to the guest by a server. Plated entrees
are usually served from the right, bread and butter and salad from the left, and
beverages from the right. All are removed from the right.
Catered Event - ANSWER-An event that generally has one host and one bill. Most
attendees eat the same meal.
Center for Exhibition Industry Research (CEIR) - ANSWER-Member of the
Convention Industry Council (CIC)
Certified Meeting Professional (CMP) - ANSWER-The foremost certification program
of todays' meetings, conventions, and exhibitions industry. The CMP program
recognizes individuals who have achieved the industry's highest standard of
profesionalism.
Citywide (event) - ANSWER-An event that requires the use of a convention center or
event complex, as well as multiple hotels in the host city.
Classroom Style - ANSWER-A meeting room setup where praticipants sit at desks
much like in a classroom
Clear Span Tent - ANSWER-Tent that has a strong roof structure so it is possible to
hang lightning from the beams by using specials clamps.
Client Project - ANSWER-This term is used when dicussing DMC's and their
services.
Verified Answers
American Society of Association Executives (ASAE) - ANSWER-Membership
organization and voice of the association profession. Founded in 1920, ASAE now
has more than 22,000 association CEOs, staff professionals, industry partners, and
consultant members.
American Society of Composers, Authors, and Publishers (ASCAP) - ANSWER-
Membership organization that represents individuals who hold the copyrights to
music written in the United States and that grants licensing agreements for the
performance of that music.
American with Disabilities Act (ADA) - ANSWER-U.S. legislation passed in 1992
requiring public buildings (offices, hotels, restaurants, etc.) to make adjustments
meeting minimum standards to make their facilities accessible to individuals with
physical disabilities.
Amphitheater - ANSWER-Outdoor facility with a flat performance area surrounded by
rising rows of seats or a grassy slope that allows the audience to view the
performance. The seating area is usually a semi-circular shape or adapted to the
surrounding landscape.
Ancillary Acitvity - ANSWER-Event-related support services within a facility that
generate revenue.
Annual Meeting - ANSWER-Meeting that takes place once a year
APEX Initiative - ANSWER-Industry-wide task force formed to begin a codification of
definitions and standardized practices, polices, procedures, and terminology
Arena - ANSWER-Facility featuring a large, flat main floor surrounded by fixed seats
in a sloping oval or modified oval shape, much steeper than the typical theater.
Some are arranged in two or more tiers. Sight lines are nearly always designed for
events the size of a hockey floor, circus, ice show, or basketball court.
Association - ANSWER-Organized group of individuals and/or companies that band
together to accomplish a common purpose, usually to provide for the needs of its
members. It is usually a nonprofit organization.
Association Professional Liability (APL) - ANSWER-Policy that protects the
organization and its officers, directors, staff and volunteers against personal liability
arising from their official actions. This type of policy is broader than a traditional
directors and officers (D&O) liability policy in that it covers the organization as an
entity as well as individuals.
,Attrition - ANSWER-Difference between the actual number of sleeping rooms picked
up (or food and beverage covers or revenue projections) and the number or formula
agreed to in the terms of the facility's contract. Usually there is an allowable shortfall
before damages are assessed.
Audiovisual (AV) Company - ANSWER-Supplier of technical staff and audiovisual
equipment (eg. projectors, screens, sound systems, video, and staging)
Auditorium Style - ANSWER-Seating arrangement where chairs are arranged in
rows facing the head table, stage, or speaker. Variations are semicircular and V-
shaped.
Awards Ceremony - ANSWER-Event (usually formal) to honor outstanding
performance
B2B - ANSWER-An event at which products, services, or promotional materials are
displayed to attendees visiting exhibits on the show floor. These events focus
primarily on business-to-business relationships
B2C - ANSWER-An event at which products, services, or promotional materials are
displayed to attendees visiting exhibits on the show floor. These events focus
primarily on business-to-consumer relationships
Banquet Event Order (BEO) - ANSWER-Form most often used by hotels to provide
details to personnel concerned with a specific food and beverage function or event
room setup
Banquet French Service - ANSWER-A serving style where platters of food are
composed in the kitchen. Each food item is then served from the guests' left by the
server from platters to individual plates. Any course can be "Frenched" by having the
dessert after it has been placed in front of the guest.
Barback - ANSWER-Cabinets and work space nehind a bar where alcholoic
beverages are severved
Board Meeting - ANSWER-Meeting of the Board of Directors of an organization that
is usually small in size
Boardroom - ANSWER-Room set permanently with a fixed table and suitable seating
Boardroom Setup - ANSWER-Seating arrangement in which rectangle- or oval-
shaped tables are set up with chairs on both sides and ends. It is often confused with
hollow square setup.
Break-even Point - ANSWER-Figure calculated by the CIC manual as the total fixed
cost divided by the contribution margin (the registration fee minus the variable cost)
Breakout Room - ANSWER-Small function room set up for a group within an event
as opposed to a plenary or general session
, Breakout Session - ANSWER-Small-group session, panel, workshop, or presentation
offered concurrently within the event, formed to focus on specific subjects. The event
is seperate from the general session but is held within the event format. The
sessions can be arranged by basic, intermediate, and advanced levels or divided by
interest areas or industry segments.
Broadcast Music, Inc. (BMI) - ANSWER-Music licensing organization that represents
individuals who hold the copyrights to written music written in the United States. It
grants licensing agreements for the perforamnce of music.
Buffet - ANSWER-Assortment of food offered on a table and self-served
Butler Service - ANSWER-Style of service that offers a variety of both hot and cold
hors-d'oeuvres on platters to guest at receptions. Also, style of table service where
guests serve themselves from platters presented by the server. And finally
specialized in-room service offered by a hotel.
Call Brand - ANSWER-Brand of liquor, distinguished from the house brands,
selected by a customer according to personal preference. It is usually of a higher
quality than house brands.
Cart French Service - ANSWER-Style of service that involves use of serving pieces
(usually silver); heating and garnishing of food tableside by a captain; and serving of
food on a heated plate, which is then served to the guest by a server. Plated entrees
are usually served from the right, bread and butter and salad from the left, and
beverages from the right. All are removed from the right.
Catered Event - ANSWER-An event that generally has one host and one bill. Most
attendees eat the same meal.
Center for Exhibition Industry Research (CEIR) - ANSWER-Member of the
Convention Industry Council (CIC)
Certified Meeting Professional (CMP) - ANSWER-The foremost certification program
of todays' meetings, conventions, and exhibitions industry. The CMP program
recognizes individuals who have achieved the industry's highest standard of
profesionalism.
Citywide (event) - ANSWER-An event that requires the use of a convention center or
event complex, as well as multiple hotels in the host city.
Classroom Style - ANSWER-A meeting room setup where praticipants sit at desks
much like in a classroom
Clear Span Tent - ANSWER-Tent that has a strong roof structure so it is possible to
hang lightning from the beams by using specials clamps.
Client Project - ANSWER-This term is used when dicussing DMC's and their
services.