100% Correct
Looking at key headings and highlighted materials is an example of which type of
reading guidelines? - ANSWER Previewing the documentation
What is the best way to communicate between shifts? - ANSWER Face to Face
communication
Identifying your purpose is a guideline for written communication that: - ANSWER
Defines the reason for the communication
Allowing the speaker to complete their thought is an example of which type of listening?
- ANSWER Not interrupting
Automation of data capture is achieved by 4 methods in logistics facilities. Which
method uses an encoded number that is preprogrammed a d cannot be changed
without reprogramming the card it inhabits? - ANSWER Magnetic Stripe
The workers in a warehouse that have broad access to computer programs, including
internet access, are usually inventory control, warehouse dock workers and clerks,
forklift drivers and warehouse supervisors - ANSWER False forklift drivers do not have
broad access
Of the 4 ways to automatically capture logistics data, which methods uses infrared or
laser scanners to read universal Product Code labels? - ANSWER Bar Code
Real-Time in-transit tracking of product is best conducted by using: - ANSWER RFID
tags
The conversion of hand-written labels to bar code information is best performed by -
ANSWER OCR programs
WWW is also known as: - ANSWER The internet
Which computer software is used to track vehicle loading and order batching? -
ANSWER Transportation Management System
Microsoft Access is a - ANSWER Data base
What has a domain and user name included? - ANSWER Email
, Which computer system allows a user to enter information about the quantity, location,
status and other relevant information for use in storage and product movement in a
distribution center or staging facility? - ANSWER Warehouse Management System
Spreadsheets may be printed out and used by logistics workers to study inventory
status or indicate possible transportation modes - ANSWER True
if someone is NOT working as an effective team member, they might be: - ANSWER
Pursuing individual goals and recognition
What does SMART stand for? - ANSWER Specific, Measurable, Attainable, Relevant,
Time-Based
Companies use teams to solve specific problems. They may use a seven step process
to reach a solution. Which involves examining the strengths and weaknesses of each
possible solution using specific criteria or standards? - ANSWER Choose the best
solution
Which part of SMART deals with goals that align with the company's goal? - ANSWER
Relevant
What is the first problem solving step? - ANSWER Define the problem
Which type of team can be self-managed? - ANSWER Project Team, Cross Functional
Team, and Work Team
Which of the following teams can be described as designing a process that is capable of
meeting quality standards? - ANSWER Quality Planning
Which term is best described as the process used to ensure a product that meets or
exceeds customer expectations is delivered without error? - ANSWER Damage free
In logistics, the term "demand" is the process of sourcing and building product inventory
to establish targets based on customer needs - ANSWER False, Supply does
Companies use color coding to indicate safety factors in the shop floor. Which color
indicates a warning condition? - ANSWER Orange
Cross-docking - ANSWER The process of moving items from incoming trailers to
outgoing trailers with little or no storage time in between
Distribution Centers - ANSWER A warehouse with finished Goods and/or service items