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1. A manager who displays independence of thought, action, and feelings is
demonstrating Schwartz’s value of conservation.
A) True
B) False
C) Depends on situation
D) None of the above
2. A manager should use Schwartz’s model to understand employees and assign
them tasks that are consistent with their values.
A) False
B) True
C) Sometimes
D) Only for new hires
3. Attitudes have three components: affective, cognitive, and behavioral.
A) False
B) True
C) Only affective and behavioral
D) Only cognitive
,4. Cognitive dissonance refers to the psychological discomfort a person
experiences when simultaneously holding two or more conflicting cognitions.
A) False
B) True
C) Only occurs with job-related conflict
D) Only applies to managers
5. Organizational commitment exists to the degree that the person is satisfied
with his or her job.
A) True
B) False
C) Only in large organizations
D) Only under intrinsic motivation
6. Values tend to vary across generations because they are influenced by
childhood and youth experiences. For example, some parents lived through the
Depression, which led them to be risk takers in their investments.
A) True
B) False
C) Partially true
D) Depends on culture
7. Job satisfaction is not a unitary concept; a person may be satisfied with one
aspect of their job and dissatisfied with another.
A) False
B) True
C) Only for senior employees
D) Depends on pay level
,8. Research has found that aspects of an individual’s disposition are significantly
associated with aspects of job satisfaction, such as autonomy or rewards.
A) False
B) True
C) Only in service industries
D) Only for high performers
9. Job involvement represents the extent to which an individual is personally
involved with their work role. This has nothing to do with job satisfaction.
A) True
B) False
C) Sometimes related
D) Depends on leadership style
10. Job satisfaction has a negative association with OCB and a positive relationship
with CWB.
A) True
B) False
C) Only under stress
D) Depends on management
Schwartz's model suggests that - ANSWER values are unstable.
values are important but have no direct effect on motivation.
values may conflict with each other. - Correct
, we are always aware of our values and how they influence us.
values are formed when we are in our early adulthood.
Roger, a manager, knows that one of his employees values conformity and
tradition. Roger should assign the employee to a job that includes - ANSWER
high social value.
high security.
high respect, commitment, and acceptance. Correct
high control over others.
high influence over others.
Personal attitudes affect _______ via ______. - ANSWER behavior; values
behavior; intentions - Correct
values; behavior
values; intentions