SCM 545 FINAL EXAM QUESTIONS AND ANSWERS
Which of the following technologies are seen as potentially revolutionary for manufacturing operations?
(Select all that apply.) - CORRECT ANSWER✅✅additive manufacturing
advanced automation including co-bots (humans working alongside robots)
advanced material technologies
Supply chain management can best be described by - CORRECT ANSWER✅✅the management of
upstream and downstream relationships with suppliers and customers to deliver superior customer
value at less cost to the supply chain as a whole.
Which of the following companies refers to itself as a "technology company merged with a supply
chain"? - CORRECT ANSWER✅✅Amazon
How does supply chain management create value? - CORRECT ANSWER✅✅form, time, place, exchange
The "Great Divide" in supply chain management occurs between _______ - CORRECT
ANSWER✅✅demand-generating activities and demand-fulfilling activities.
What megatrend will greatly challenge supply chain managers? (Select all that apply.) - CORRECT
ANSWER✅✅Disruptive technology
Increasing gaps in talents and skills
Geopolitical and social changes
What is the ideal situation for companies as they seek to create a competitive advantage through SCM?
- CORRECT ANSWER✅✅productivity and value leader
Why has supply chain management recently received more recognition? - CORRECT ANSWER✅✅Better
recognition of how supply chain creates value for a company
Evolution of the concept of integrated supply chain management
Increasing name recognition by the media and the general public
, Supply chains are primarily about cost reduction activities. - CORRECT ANSWER✅✅False
It is natural within organizations for functions to cooperate for the good of the overall organization. -
CORRECT ANSWER✅✅False
What part of the Supply Chain Operations Reference (SCOR) model involves purchasing materials or
services? - CORRECT ANSWER✅✅Source
What can arise from supply chains that produce large batch sizes with weeks or months before the
customer wants the products? - CORRECT ANSWER✅✅Customers don't want the items.
The items are in places and at times customers don't want them.
Unsold products are sold at reduced prices or scrapped altogether.
The concept of bending the chain refers to _____ - CORRECT ANSWER✅✅collaborating across sourcing,
manufacturing, and delivery to achieve overall goals.
Which of the following would be an appropriate metric for a senior-level supply chain executive who is
managing an integrated supply chain? - CORRECT ANSWER✅✅cash-to-cash cycle
Which functional organization would typically adopt the key metric of the lowest unit cost of
production? - CORRECT ANSWER✅✅manufacturing
Should all customers receive the same level of customer service? - CORRECT ANSWER✅✅no
Which of the choices below is not one of the three broad types of customer classifications that can be
used to help a company properly segment its supply chain? - CORRECT ANSWER✅✅value
Which of the choices below is not one of the ways that companies can use to foster an integrated
approach to supply chain management? - CORRECT ANSWER✅✅finance-driven organization
Which of the following technologies are seen as potentially revolutionary for manufacturing operations?
(Select all that apply.) - CORRECT ANSWER✅✅additive manufacturing
advanced automation including co-bots (humans working alongside robots)
advanced material technologies
Supply chain management can best be described by - CORRECT ANSWER✅✅the management of
upstream and downstream relationships with suppliers and customers to deliver superior customer
value at less cost to the supply chain as a whole.
Which of the following companies refers to itself as a "technology company merged with a supply
chain"? - CORRECT ANSWER✅✅Amazon
How does supply chain management create value? - CORRECT ANSWER✅✅form, time, place, exchange
The "Great Divide" in supply chain management occurs between _______ - CORRECT
ANSWER✅✅demand-generating activities and demand-fulfilling activities.
What megatrend will greatly challenge supply chain managers? (Select all that apply.) - CORRECT
ANSWER✅✅Disruptive technology
Increasing gaps in talents and skills
Geopolitical and social changes
What is the ideal situation for companies as they seek to create a competitive advantage through SCM?
- CORRECT ANSWER✅✅productivity and value leader
Why has supply chain management recently received more recognition? - CORRECT ANSWER✅✅Better
recognition of how supply chain creates value for a company
Evolution of the concept of integrated supply chain management
Increasing name recognition by the media and the general public
, Supply chains are primarily about cost reduction activities. - CORRECT ANSWER✅✅False
It is natural within organizations for functions to cooperate for the good of the overall organization. -
CORRECT ANSWER✅✅False
What part of the Supply Chain Operations Reference (SCOR) model involves purchasing materials or
services? - CORRECT ANSWER✅✅Source
What can arise from supply chains that produce large batch sizes with weeks or months before the
customer wants the products? - CORRECT ANSWER✅✅Customers don't want the items.
The items are in places and at times customers don't want them.
Unsold products are sold at reduced prices or scrapped altogether.
The concept of bending the chain refers to _____ - CORRECT ANSWER✅✅collaborating across sourcing,
manufacturing, and delivery to achieve overall goals.
Which of the following would be an appropriate metric for a senior-level supply chain executive who is
managing an integrated supply chain? - CORRECT ANSWER✅✅cash-to-cash cycle
Which functional organization would typically adopt the key metric of the lowest unit cost of
production? - CORRECT ANSWER✅✅manufacturing
Should all customers receive the same level of customer service? - CORRECT ANSWER✅✅no
Which of the choices below is not one of the three broad types of customer classifications that can be
used to help a company properly segment its supply chain? - CORRECT ANSWER✅✅value
Which of the choices below is not one of the ways that companies can use to foster an integrated
approach to supply chain management? - CORRECT ANSWER✅✅finance-driven organization
