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Exam (elaborations)

Test Bank For Marketing Management 4th Edition ( Authors: Greg Marshall, Mark Johnston) -2025| All Chapters 1-14| Latest Edition

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Test Bank For Marketing Management 4th Edition ( Authors: Greg Marshall, Mark Johnston) -2025| All Chapters 1-14| Latest Edition

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October 23, 2025
Number of pages
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Written in
2025/2026
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Version 1
kp 1

,TEST BANK FOR kp kp



Marketing Management 4th EditionMark Johnston Greg Marshall
kp kp kp kp kp kp




Chapter 1 kp




Student name: kp



TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp


1) A commonly held misconception about marketing is that it is all about advertising
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and selling.
kp kp



1) kp


⊚ k p true
⊚ k p false

Question Details kp


AACSB : Analytical Thinking
kp kp kp


Accessibility : Keyboard Navigation
kp kp kp kp


Learning Objective : 01-01 Identify typical misconceptions about marketing, why they persist, and
kp kp kp kp kp kp kp kp kp kp kp kp


the Topic : Marketing and Marketing Management Defined
kp kp kp kp kp kp kp kp


Bloom's : Remember
kp kp


Difficulty : 1 Easy
kp kp kp kp


Gradable : automatic
kp kp kp


Source : Chapter 01 Test Bank > TF Qu. 01 A commonly held misconception about marketin...
kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp




2) Marketing is relevant only to people in the organization who work directly in the
kp kp kp kp kp kp kp kp kp kp kp kp kp


kp marketing department. kp



2) kp


⊚ k p true
⊚ k p false

Question Details kp


AACSB : Analytical Thinking
kp kp kp


Accessibility : Keyboard Navigation
kp kp kp kp


Bloom's : Understand
kp kp kp


Difficulty : 2 Medium
kp kp kp


Learning Objective : 01-01 Identify typical misconceptions about marketing, why they persist, and
kp kp kp kp kp kp kp kp kp kp kp kp


the Topic : Marketing and Marketing Management Defined
kp kp kp kp kp kp kp kp


Gradable : automatic
kp kp


Source : Chapter 01 Test Bank > TF Qu. 02 Marketing is relevant only to people in the ...
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Version 1 kp 2

,3) The American Marketing Association defines marketing as “the activity, set of
kp kp kp kp kp kp kp kp kp kp



institutions, and processes for creating, communicating, delivering, and exchanging
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offerings that have value for customers, clients, partners, and society at large.”
kp kp kp kp kp kp kp kp kp kp kp kp



3) kp


⊚ k p true
⊚ k p false

Question Details kp


AACSB : Analytical Thinking
kp kp kp


Accessibility : Keyboard Navigation
kp kp kp kp


Topic : Marketing and Marketing Management
kp kp kp kp kp


Defined Bloom's : Remember
kp kp kp kp


Difficulty : 1 Easy kp kp kp


Learning Objective : 01-02 Define what marketing and marketing management really are and how
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they con Gradable : automatic
kp kp kp kp kp


Source : Chapter 01 Test Bank > TF Qu. 03 The American Marketing Association defines m...
kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp


4) Peter Drucker stated that since it is the customer who defines value, the business
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enterprise has only two business functions: marketing and innovation.
kp kp kp kp kp kp kp kp kp



4) kp


⊚ k p true
⊚ k p false

Question Details kp


AACSB : Analytical Thinking
kp kp kp


Accessibility : Keyboard Navigation
kp kp kp kp


Bloom's : Remember
kp kp kp


Difficulty : 1 Easy kp kp kp


Topic : The Concept of Customer Value
kp kp kp kp kp kp


Learning Objective : 01-02 Define what marketing and marketing management really are and how
kp kp kp kp kp kp kp kp kp kp kp kp kp


they con Gradable : automatic
kp kp kp kp kp


Source : Chapter 01 Test Bank > TF Qu. 04 Peter Drucker stated that since it is the cu...
kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp


5) Sustainability refers to business practices that prolong the life cycle of a product.
kp kp kp kp kp kp kp kp kp kp kp kp



5) kp


⊚ true k p



⊚ false k p




Question Details kp


Accessibility : Keyboard Navigation
kp kp kp


Bloom's : Understand
kp kp kp


Difficulty : 2 Medium
kp kp kp


Topic : Marketing and Marketing Management Defined
kp kp kp kp kp kp


Learning Objective : 01-02 Define what marketing and marketing management really are and how
kp kp kp kp kp kp kp kp kp kp kp kp kp


they con AACSB : Ethics
kp kp kp kp kp


Gradable : automatic
kp kp


Source : Chapter 01 Test Bank > TF Qu. 05 Sustainability refers to business practices ...
kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp




Version 1 kp 3

, 6) Firms that are stuck in a production orientation mentality likely will have great
kp kp kp kp kp kp kp kp kp kp kp kp


kp difficulty competing successfully for customers.
kp kp kp kp



6) kp


⊚ k p true
⊚ k p false

Question Details kp


AACSB : Analytical Thinking
kp kp kp


Accessibility : Keyboard Navigation
kp kp kp kp


Bloom's : Understand
kp kp kp


Difficulty : 2 Medium
kp kp kp


Learning Objective : 01-03 Appreciate how marketing has evolved from its early roots to be
kp kp kp kp kp kp kp kp kp kp kp kp kp kp


practiced Topic : The Evolution of Marketing
kp kp kp kp kp kp kp


Gradable : automatic
kp kp


Source : Chapter 01 Test Bank > TF Qu. 06 Firms that are stuck in a production orienta...
kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp



\hen Henry Ford said, “People can have the Model T in any color—so long that it’s
kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp



black,” he was reflecting a sales orientation.
kp kp kp kp kp kp kp



6) kp


⊚ k p true
⊚ k p false

Question Details kp


AACSB : Analytical Thinking
kp kp kp


Accessibility : Keyboard Navigation
kp kp kp kp


Bloom's : Understand
kp kp kp


Difficulty : 2 Medium
kp kp kp


Learning Objective : 01-03 Appreciate how marketing has evolved from its early roots to be
kp kp kp kp kp kp kp kp kp kp kp kp kp kp


practiced Topic : The Evolution of Marketing
kp kp kp kp kp kp kp


Gradable : automatic
kp kp


Source : Chapter 01 Test Bank > TF Qu. 07 When Henry Ford said, “People can have...
kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp kp


7) Don Peppers and Martha Rogers popularized the term one-to-one marketing. Some
kp kp kp kp kp kp kp kp kp kp


kp firms come close to one-to-one marketing by combining flexible manufacturing
kp kp kp kp kp kp kp kp kp


kp with flexible marketing to enhance customer choices.
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7) kp


⊚ k p true
⊚ k p false




Version 1 kp 4

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