UHAUL EXAM 2025/26 QUESTIONS WITH
100% CORRECT ANSWERS.
1 of 38
Term
What happens if customer drops off at wrong location?
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A refund is issued. Contact An additional charge is added for
customer service. early drop-off.
No fee is assessed. Direct customer A wrong location fee may be
assessed by location. Give
to correct location.
number to traffic.
, Don't know?
2 of 38
Term
Storage account info can only be shared with __________ ________ or _______
_______.
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public external vendors
members authorized users
restricted profiles
internal employees alternate contacts
guest accounts access persons
Don't know?
3 of 38
Term
Ages for rentals. ____ for trucks______for trailers.
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21 and 18 20 and 17
, 18 and 16 19 and 15
Don't know?
4 of 38
Term
What do you do with customers calling about corporate accounts?
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Transfer to Corporate Move Advise in Team Chat
Enter the phone number that they
Transfer to corporate sells
called from into the notes -- do not
edit the account info
Don't know?
5 of 38
Term
T/F, Customer can return trailers using Customer Return?
Give this one a try later!
Ask them if they think they can tow
5,000 pounds. The entity will
.40 per mile
100% CORRECT ANSWERS.
1 of 38
Term
What happens if customer drops off at wrong location?
Give this one a try later!
A refund is issued. Contact An additional charge is added for
customer service. early drop-off.
No fee is assessed. Direct customer A wrong location fee may be
assessed by location. Give
to correct location.
number to traffic.
, Don't know?
2 of 38
Term
Storage account info can only be shared with __________ ________ or _______
_______.
Give this one a try later!
public external vendors
members authorized users
restricted profiles
internal employees alternate contacts
guest accounts access persons
Don't know?
3 of 38
Term
Ages for rentals. ____ for trucks______for trailers.
Give this one a try later!
21 and 18 20 and 17
, 18 and 16 19 and 15
Don't know?
4 of 38
Term
What do you do with customers calling about corporate accounts?
Give this one a try later!
Transfer to Corporate Move Advise in Team Chat
Enter the phone number that they
Transfer to corporate sells
called from into the notes -- do not
edit the account info
Don't know?
5 of 38
Term
T/F, Customer can return trailers using Customer Return?
Give this one a try later!
Ask them if they think they can tow
5,000 pounds. The entity will
.40 per mile
