Managing Diversity: Toward A Globally Inclusive
Workplace
By Michalle E. Mor Barak
5th edition
,Chapter 1: introduction and conceptual framework test bank
Multiple choice
1. Effective diversity management should encompass which four principles: a. Vision,
integrity, drive and appreciation
b. Ethics, fairness, manners and creativity
c. Vision, ethics, respect and creativity
d. Creativity, humor, goal orientation and respect
ANS: c
Cognitive domain: knowledge
Answer location: introduction and conceptual framework difficulty level: easy
aacsb standard: managing in a global context
2. Which of the following is not one of the four classes of a good manager according to the
chinese tradition?
a. Scholars
b. Merchants
c. Farmers
d. Tradesmen
ANS: d
Cognitive domain: knowledge
Answer location: intoduction and conceptual framework difficulty level: easy
aacsb standard: managing in a global context
3. Which of these principles/qualities are included in laying the groundwork for sound
diversity management ?
a. Ambition
b. Humor
c. Adaptability
d. Humanity
ANS: a
Cognitive domain: comprehension
Answer location: introduction and conceptual framework difficulty level: easy
aacsb standard: managing in a global context
4. According to chinese ancient wisdom, how many classes of human beings exist: a. Ten
b. Four
c. Six
d. One
ANS:
b
Cognitive domain: knowledge
,Answer location: introduction and conceptual framework difficulty level: easy
aacsb standard: managing in a global context
5. The composition of today’s workforce is changing due to:
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Instructor resource mor barak, managing diversity, 5th edition sage publishing, 2017
a.Immigration
b.Fertility rates
c.Interracial marriage
d.Increased longevity
ANS: a
Cognitive domain: knowledge
Answer location: the challenge of managing diversity in a global context difficulty level:
easy
Aacsb standard: contexts of organizations in a global society
6. John is a new manager at a multinational company. He would like to help his company
increase their revenues over last year’s performance.his company is headquartered in the
united states with main offices in japan, china, south america, and canada. As a manager
of a diverse set of employees what can john do to help his people excel?
a. Establish a single culture and tell everyone to follow it b. Find a way to make the
differences a virtue
c. Encourage like groups to associate together
d. Assign employees to homogeneous work teams
ANS: b
Cognitive domain: application
Answer location: the challenge of managing diversity in a global context difficulty level:
medium
Aacsb standard: managing in a global context
7. Joe and bob are both regional managers with the abc company whose central corporate
office is in texas. They both have developed great new capabilities for their market and will
implement them as soon as headquarters approves. Joe and bob are employees of what kind
of corporation?
a. Multinational
b. Global
c. National
d. International
ANS: a
Cognitive domain: comprehension
Answer location: the challenge of managing diversity in a global context difficulty
level: medium
Aacsb standard: managing in a global context
8. Susan is the ceo of a large corporation and she has decided to grow her company and
start selling her products and services globally. Her plan is to establish offices in spain, italy,
and germany and relocate her senior executives to each of those markets so that they can
run the business from there. What type of corporation is susan establishing?
, a.Global
b.Multinational
c.Transnational
d.International
ANS: d
Cognitive domain: comprehension
Answer location: the challenge of managing diversity in a global context difficulty level:
medium
Aacsb standard: contexts of organizations in a global society
9. Bartlett and ghoshal (1989) offer a framework for corporate cultures relevant to global
workplace diversity. Inclusive in their typology are what kind of corporations?
a. National
b. Global
c. Transnational
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Instructor resource mor barak, managing diversity, 5th edition sage publishing, 2017
d. Pan national
ANS: b
Cognitive domain: knowledge
Answer location: the challenge of managing diversity in a global context difficulty level:
medium
Aacsb standard: contexts of organizations in a global society
10. Which type of corporation strives for efficiency across all of its markets and treats the
world market as an integrated whole?
a. Global
b. National
c. International
d. Multinational
ANS: a
Cognitive domain: comprehension
Answer location: the challenge of managing diversity in a global context difficulty level:
medium
Aacsb standard: contexts of organizations in a global society
11. Successful management of today’s increasingly diverse workforce is among the most
important global challenges faced by:
a. Corporate leaders
b. Community leaders
c. International legislators
d. Political leaders
ANS: a
Cognitive domain: knowledge
Answer location: the challenge of managing diversity in a global context difficulty level:
easy