D072 Fundamentals for Success in Business
questions and answers 2024\2025 A+ Grade
Ability
- correct answer Possession of the means to do something
Active Listening
- correct answer Giving the sender full, undisrupted attention with the intention of fully receiving his or
her message
Aggressive Communicator
- correct answer Forceful communication style often carried out in a loud and hostile manner
Assertive communicator
- correct answer Productive communication style used by those who express their ideas while listening
attentively to others
Attraction-Selection-Attrition (A-S-A)
- correct answer A theory holding that (1) Individuals are attracted to organization whose members are
similar to themselves in terms of personality, values, interests and other attribute; (2) organizations are
more likely to select those who possess knowledge, skills, and abilities similar to the ones their existing
members possess; and (3) over time, those who do not fit in well are more likely to leave
Attrition
- correct answer The unpredictable and uncontrollable but normal reduction of work force due to
resignations, retirement, sickness, or death
Autocratic Style
- correct answer Leadership style that keeps close control over subordinates and does not seek much
input from others
, Barrier to Effective Communication
- correct answer Factor that prevents the receiver from receiving and understanding the message
accurately
Behavioral Event Interviews
- correct answer Guided interview questions where individuals describe their thoughts and feelings
during specific situations and a coach helps establish a development plan
Channel
- correct answer Means of passing information from sender to recipient, such as via face-to-face
meeting or telephone calls
Code of Ethics
- correct answer Guide that publicly sets out an organization's key values and ethical obligations
Coercive power
- correct answer Ability to take something away or punish someone for noncompliance
Communication
- correct answer Sharing understanding and meanings via oral, nonverbal, and written forms
Communication Style
- correct answer Dominant way in which an individual interacts and exchanges information with others
Consideration
- correct answer The relationship oriented between behaviors of a leader
Corporate Culture
- correct answer The attitudes, values, and standards of behavior that distinguishes one organization
form another
Corporate Social Responsibility (CSR)
- correct answer Philosophy in which a company voluntarily engages in actions that benefit society, be it
economically, socially, politically, or environmentally
questions and answers 2024\2025 A+ Grade
Ability
- correct answer Possession of the means to do something
Active Listening
- correct answer Giving the sender full, undisrupted attention with the intention of fully receiving his or
her message
Aggressive Communicator
- correct answer Forceful communication style often carried out in a loud and hostile manner
Assertive communicator
- correct answer Productive communication style used by those who express their ideas while listening
attentively to others
Attraction-Selection-Attrition (A-S-A)
- correct answer A theory holding that (1) Individuals are attracted to organization whose members are
similar to themselves in terms of personality, values, interests and other attribute; (2) organizations are
more likely to select those who possess knowledge, skills, and abilities similar to the ones their existing
members possess; and (3) over time, those who do not fit in well are more likely to leave
Attrition
- correct answer The unpredictable and uncontrollable but normal reduction of work force due to
resignations, retirement, sickness, or death
Autocratic Style
- correct answer Leadership style that keeps close control over subordinates and does not seek much
input from others
, Barrier to Effective Communication
- correct answer Factor that prevents the receiver from receiving and understanding the message
accurately
Behavioral Event Interviews
- correct answer Guided interview questions where individuals describe their thoughts and feelings
during specific situations and a coach helps establish a development plan
Channel
- correct answer Means of passing information from sender to recipient, such as via face-to-face
meeting or telephone calls
Code of Ethics
- correct answer Guide that publicly sets out an organization's key values and ethical obligations
Coercive power
- correct answer Ability to take something away or punish someone for noncompliance
Communication
- correct answer Sharing understanding and meanings via oral, nonverbal, and written forms
Communication Style
- correct answer Dominant way in which an individual interacts and exchanges information with others
Consideration
- correct answer The relationship oriented between behaviors of a leader
Corporate Culture
- correct answer The attitudes, values, and standards of behavior that distinguishes one organization
form another
Corporate Social Responsibility (CSR)
- correct answer Philosophy in which a company voluntarily engages in actions that benefit society, be it
economically, socially, politically, or environmentally
