ADP3701
Assignment 05
Semester 2 2025
Due 2025
, ADP3701
Assignment 05
Semester 2 2025
Due 2025
QUESTION 1
There are various general skills that are necessary for multicultural communication.
Name each type of multicultural communication and provide an example of each.
Answer
Multicultural communication requires the development of distinct, high-order skills that
facilitate effective interaction across cultural divides. These are discussed below:
1. Active Listening
Active listening involves attending to both verbal and non-verbal cues with
cultural sensitivity. It reduces misinterpretations in societies where meanings are
conveyed indirectly.
Example: A South African manager engaging with a Japanese client interprets
long silences as signals of respect rather than disinterest.
2. Cultural Awareness
Cultural awareness is the recognition and respect for values, traditions, and
practices of different groups. It mitigates cultural insensitivity and fosters
inclusivity.
Example: A healthcare professional advising Hindu patients avoids
recommending beef products in line with their dietary restrictions.
Assignment 05
Semester 2 2025
Due 2025
, ADP3701
Assignment 05
Semester 2 2025
Due 2025
QUESTION 1
There are various general skills that are necessary for multicultural communication.
Name each type of multicultural communication and provide an example of each.
Answer
Multicultural communication requires the development of distinct, high-order skills that
facilitate effective interaction across cultural divides. These are discussed below:
1. Active Listening
Active listening involves attending to both verbal and non-verbal cues with
cultural sensitivity. It reduces misinterpretations in societies where meanings are
conveyed indirectly.
Example: A South African manager engaging with a Japanese client interprets
long silences as signals of respect rather than disinterest.
2. Cultural Awareness
Cultural awareness is the recognition and respect for values, traditions, and
practices of different groups. It mitigates cultural insensitivity and fosters
inclusivity.
Example: A healthcare professional advising Hindu patients avoids
recommending beef products in line with their dietary restrictions.
