TEST BANK− ORGANIZATIONAL BEHAVIOR 15TH EDITION
BY STEPHEN P. ROBBINS (AUTHOR), TIMOTHY A. JUDGE (AUTHOR)−ALL CHAPTERS
COVERED 1-18| VERIFIED QUESTION & ANSWERS
15TH EDITION
,Table of Contents
Part 1: Introduction ...............................................................................................................................................................................3
Chapter 1 What Is Organizational Behavior? ...................................................................................................................................3
Part 2: The Individual .........................................................................................................................................................................28
Chapter 2 Diversity In Organizations .............................................................................................................................................28
Chapter 3 Attitudes And Job Satisfaction.......................................................................................................................................50
Chapter 4 Emotions And Moods ...................................................................................................................................................79
Chapter 5 Personality And Values................................................................................................................................................106
Chapter 6 Perception And Individual Decision Making ..............................................................................................................133
Chapter 7 Motivation Concepts ....................................................................................................................................................161
Chapter 8 Motivation: From Concepts To Applications................................................................................................................189
Part 3: The Group .............................................................................................................................................................................214
Chapter 9 Foundations Of Group Behavior .................................................................................................................................214
Chapter 10 Understanding Work Teams......................................................................................................................................241
Chapter 11 Communication .........................................................................................................................................................267
Chapter 12 Leadership .................................................................................................................................................................292
Chapter 13 Power And Politics....................................................................................................................................................318
Chapter 14 Conflict And Negotiation ..........................................................................................................................................344
Chapter 15 Foundations Of Organization Structure .....................................................................................................................368
Part 4: The Organization System ......................................................................................................................................................392
Chapter 16 Organizational Culture ..............................................................................................................................................392
Chapter 17 Human Resource Policies And Practices ...................................................................................................................416
Chapter 18 Organizational Change And Stress Management ......................................................................................................438
,Organizational Behavior, 15e (Robbins/Judge)
Part 1: Introduction
Chapter 1 What Is Organizational Behavior?
1) Are Defined As People Who Oversee The Activities Of Others And Who Are Responsible For
Attaining Goals In Organizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
CORRECT
ANS>> B
2) Sally Mitchell Works As A Manager At An Environmental Organization. She Is Currently Working On A
Global Warming Project And Decides What Tasks Related To Creating Awareness About The Issue Need To Be
Done. In Addition, She Is Also Deciding Which Members Of Her Team Will Work On Engaging With The Public
And Which Will Work On Lobbying With The Government. She Is Also Assigning People As Team Members To
Ensure That Tasks Are Undertaken On Time. Which Of The Following Categories Of Functions Is Mitchell
Undertaking?
A) Planning
B) Organizing
C) Scrutinizing
D) Controlling
E) Envisioning
CORRECT
ANS>> B
3) Johanna Reid, A Campaign Manager At A Child Rights Organization, Recently Started Working On An
Illiteracy Project. During The Project, She Needs To Motivate Team Members To Attain Their Project
Milestones And Direct Them Through Different Phases Of The Project. Which Of The Following Kinds Of
Functions Will These Tasks Be Covered Under?
A) Planning
B) Organizing
C) Scrutinizing
D) Evaluating
E) Leading
CORRECT
ANS>> E
4) Lesley Torres Is A Project Manager For The Campaign "Action Against Deforestation In Indonesia". She
Recently Faced A Glitch When The Campaign Could Not Be Launched Publicly According To Schedule. Torres
Monitored The Schedule To Find The Cause Of The Delay, Before Speeding Up The Implementation Process
By Allocating More Members For The Implementation Phase. By Doing This, Which Of The Following
Functions Is She Performing?
A) Controlling
B) Planning
C) Formulating
D) Leading
E) Organizing
, CORRECT ANS>> A
5) Which Of The Following Functions Do Managers Undertake As Part Of Planning Functions?
A) Defining An Organization's Goals
B) Implementing Strategies For Achieving Goals
C) Executing Plans To Integrate Activities
D) Accomplishing Goals Of A Project
E) Employing Strategies To Coordinate
Tasks CORRECT ANS>> A
6) According To Henry Mintzberg, A Factory Supervisor Giving A Group Of High School Students A Tour Of The
Plant May Be Termed As A .
A) Leader
B) Figurehead
C) Resource Allocator
D) Negotiator
E) Disturbance
Handler CORRECT
ANS>> B
7) Ellen Ortiz Works As A Sales Manager At A Telecom Firm. The Company Has Recently Launched A New
Product In The Market. Her Work In The Next Few Weeks Involves Sharing Knowledge About The Product
With Her Team Members. She Will Also Need To Inspire Them To Reach Their Sales Targets, And Clarify Any
Doubts About The New Product. Which Of The Following Roles Is Ortiz Playing?
A) Leader
B) Liaison
C) Disseminator
D) Spokesperson
E) Negotiato
r CORRECT
ANS>> A
8) Regina George Works As A Campaign Manager In A Not-For-Profit Organization In Hampshire. For The
Upcoming Campaign Against Genetic Engineering, She Is Networking With Managers Who Are Working On The
Issue Of Food Safety. Through Her Network Of Contacts, She Strives To Gain Information About The
Stakeholders In The Food Industry And Other Lobby Groups. Which Of The Following Roles Is George Most
Likely To Be Playing According To Mintzberg's Classification Of Managerial Roles?
A) Figurehead
B) Leader
C) Liaison
D) Entrepreneur
E) Resource
Allocator CORRECT
ANS>> C
9) Annette Simpson Works For A Fashion House In Paris And Is Preparing For The Company's Upcoming Line
Of Winter Clothing. She Is Currently Researching Online To Know What Is In Vogue This Season. In Addition,
She Is Also Networking With Contacts From The Press And Fashion Magazine Editors To Understand The
Changing Tastes Of Consumers. Which Of The Following Roles Is Simpson Playing According To Mintzberg's
Classification Of Managerial Roles?
A) Figurehead
BY STEPHEN P. ROBBINS (AUTHOR), TIMOTHY A. JUDGE (AUTHOR)−ALL CHAPTERS
COVERED 1-18| VERIFIED QUESTION & ANSWERS
15TH EDITION
,Table of Contents
Part 1: Introduction ...............................................................................................................................................................................3
Chapter 1 What Is Organizational Behavior? ...................................................................................................................................3
Part 2: The Individual .........................................................................................................................................................................28
Chapter 2 Diversity In Organizations .............................................................................................................................................28
Chapter 3 Attitudes And Job Satisfaction.......................................................................................................................................50
Chapter 4 Emotions And Moods ...................................................................................................................................................79
Chapter 5 Personality And Values................................................................................................................................................106
Chapter 6 Perception And Individual Decision Making ..............................................................................................................133
Chapter 7 Motivation Concepts ....................................................................................................................................................161
Chapter 8 Motivation: From Concepts To Applications................................................................................................................189
Part 3: The Group .............................................................................................................................................................................214
Chapter 9 Foundations Of Group Behavior .................................................................................................................................214
Chapter 10 Understanding Work Teams......................................................................................................................................241
Chapter 11 Communication .........................................................................................................................................................267
Chapter 12 Leadership .................................................................................................................................................................292
Chapter 13 Power And Politics....................................................................................................................................................318
Chapter 14 Conflict And Negotiation ..........................................................................................................................................344
Chapter 15 Foundations Of Organization Structure .....................................................................................................................368
Part 4: The Organization System ......................................................................................................................................................392
Chapter 16 Organizational Culture ..............................................................................................................................................392
Chapter 17 Human Resource Policies And Practices ...................................................................................................................416
Chapter 18 Organizational Change And Stress Management ......................................................................................................438
,Organizational Behavior, 15e (Robbins/Judge)
Part 1: Introduction
Chapter 1 What Is Organizational Behavior?
1) Are Defined As People Who Oversee The Activities Of Others And Who Are Responsible For
Attaining Goals In Organizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
CORRECT
ANS>> B
2) Sally Mitchell Works As A Manager At An Environmental Organization. She Is Currently Working On A
Global Warming Project And Decides What Tasks Related To Creating Awareness About The Issue Need To Be
Done. In Addition, She Is Also Deciding Which Members Of Her Team Will Work On Engaging With The Public
And Which Will Work On Lobbying With The Government. She Is Also Assigning People As Team Members To
Ensure That Tasks Are Undertaken On Time. Which Of The Following Categories Of Functions Is Mitchell
Undertaking?
A) Planning
B) Organizing
C) Scrutinizing
D) Controlling
E) Envisioning
CORRECT
ANS>> B
3) Johanna Reid, A Campaign Manager At A Child Rights Organization, Recently Started Working On An
Illiteracy Project. During The Project, She Needs To Motivate Team Members To Attain Their Project
Milestones And Direct Them Through Different Phases Of The Project. Which Of The Following Kinds Of
Functions Will These Tasks Be Covered Under?
A) Planning
B) Organizing
C) Scrutinizing
D) Evaluating
E) Leading
CORRECT
ANS>> E
4) Lesley Torres Is A Project Manager For The Campaign "Action Against Deforestation In Indonesia". She
Recently Faced A Glitch When The Campaign Could Not Be Launched Publicly According To Schedule. Torres
Monitored The Schedule To Find The Cause Of The Delay, Before Speeding Up The Implementation Process
By Allocating More Members For The Implementation Phase. By Doing This, Which Of The Following
Functions Is She Performing?
A) Controlling
B) Planning
C) Formulating
D) Leading
E) Organizing
, CORRECT ANS>> A
5) Which Of The Following Functions Do Managers Undertake As Part Of Planning Functions?
A) Defining An Organization's Goals
B) Implementing Strategies For Achieving Goals
C) Executing Plans To Integrate Activities
D) Accomplishing Goals Of A Project
E) Employing Strategies To Coordinate
Tasks CORRECT ANS>> A
6) According To Henry Mintzberg, A Factory Supervisor Giving A Group Of High School Students A Tour Of The
Plant May Be Termed As A .
A) Leader
B) Figurehead
C) Resource Allocator
D) Negotiator
E) Disturbance
Handler CORRECT
ANS>> B
7) Ellen Ortiz Works As A Sales Manager At A Telecom Firm. The Company Has Recently Launched A New
Product In The Market. Her Work In The Next Few Weeks Involves Sharing Knowledge About The Product
With Her Team Members. She Will Also Need To Inspire Them To Reach Their Sales Targets, And Clarify Any
Doubts About The New Product. Which Of The Following Roles Is Ortiz Playing?
A) Leader
B) Liaison
C) Disseminator
D) Spokesperson
E) Negotiato
r CORRECT
ANS>> A
8) Regina George Works As A Campaign Manager In A Not-For-Profit Organization In Hampshire. For The
Upcoming Campaign Against Genetic Engineering, She Is Networking With Managers Who Are Working On The
Issue Of Food Safety. Through Her Network Of Contacts, She Strives To Gain Information About The
Stakeholders In The Food Industry And Other Lobby Groups. Which Of The Following Roles Is George Most
Likely To Be Playing According To Mintzberg's Classification Of Managerial Roles?
A) Figurehead
B) Leader
C) Liaison
D) Entrepreneur
E) Resource
Allocator CORRECT
ANS>> C
9) Annette Simpson Works For A Fashion House In Paris And Is Preparing For The Company's Upcoming Line
Of Winter Clothing. She Is Currently Researching Online To Know What Is In Vogue This Season. In Addition,
She Is Also Networking With Contacts From The Press And Fashion Magazine Editors To Understand The
Changing Tastes Of Consumers. Which Of The Following Roles Is Simpson Playing According To Mintzberg's
Classification Of Managerial Roles?
A) Figurehead
