TEST BANK FOR NURSING
LEADERSHIP &
MANAGEMENT, 3RD
EDITION BY PATRICIA
KELLY LATEST UPDATE
2025/2026 A+
,TABLE OF CONTENTS
UNIT 1: KELLY'S NURSING LEADERSHIP AND MANAGEMENT 1
1 Kelly's Nursing Leadership, Management, and Motivation 1
2 The Health Care Environment 29
3 Nursing Leadership and Management in a Historical Context 66
4 Organization of Patient Care in High Reliability Care Organizations 86
5 Organization and Staffing of Patient Care at the Unit Level 120
6 Health Care Economics 157
7 Hospital Department and Unit Budgets 184
UNIT 2: LEADERSHIP AND MANAGEMENT OF PATIENT-
CENTERED CARE 206
8 Patient-Centered Care 206
9 Patient and Health Care Education 230
10 Patient Outcomes and Evidence-Based Health Care 261
11 Searching for the Evidence 280
12 Quality Improvement of Patient Care 303
13 Improving Quality at the Bedside 328
14 Safety: Patient and Health Care Team 348
15 Nursing Informatics 374
UNIT 3: NURSING AND THE INTERPROFESSIONAL TEAM 411
16 Interprofessional Teamwork and Collaboration 411
17 Members of the Interprofessional Team 441
18 Delegation, Assignment, and Supervision of Patient Care 456
19 Time Management and Setting Patient Care Priorities 490
20 Change, Clinical Decision Making and Innovation 511
21 Power and Politics 535
22 Legal Aspects of Nursing 566
23 Ethical Aspects of Nursing 587
24 Culture, Generational Differences, and Spirituality 605
UNIT 4: LEADERSHIP AND MANAGEMENT OF SELF AND THE
FUTURE 640
25 NCLEX-RN Preparation 640
26 Entry into the Profession: Your First Job 668
27 Career Planning and Professional Development 695
28 Balancing a Healthy Personal and Professional Life 722
29 Nursing Career Opportunities 734
,Chapter 1: Nursing Leadership And Management
Multiple Choice
1. According To Henri Fayol, The Functions Of Planning, Organizing, Coordinating, And Controlling Are
Considered Which Aspect Of Management?
A. Roles C. Functions
B. Process D. Taxonomy
ANSWER: B
The Management Process Includes Planning, Organizing, Coordinating, And Controlling. Management
Roles Include Information Processing, Interpersonal Relationships, And Decision Making. Management
Functions Include Planning, Organizing, Staffing, Directing, Coordinating, Reporting, And Budgeting. A
Taxonomy Is A System That Orders Principles Into A Grouping Or Classification.
Pts: 1 Dif: Comprehension
Ref: The Management Process
2. Which Of The Following Is Considered A Decisional Managerial Role?
A. Disseminator C. Leader
B. Figurehead D. Entrepreneur
ANSWER: D
The Decisional Managerial Roles Include Entrepreneur, Disturbance Handler, Allocator Of Resources, And
Negotiator. The Information Processing Managerial Roles Include Monitor, Disseminator, And
Spokesperson. The Interpersonal Managerial Roles Include Figurehead, Leader, And Liaison.
Pts: 1 Dif: Comprehension Ref: Managerial Roles
3. A Nurse Manager Meets Regularly With Other Nurse Managers, Participates On The Organization‘S
Committees, And Attends Meetings Sponsored By Professional Organizations In Order To Manage
Relationships. These Activities Are Considered Which Function Of A Manager?
A. Informing C. Monitoring
B. Problem Solving D. Networking
ANSWER: D
The Role Functions To Manage Relationships Are Networking, Supporting, Developing And Mentoring,
Managing Conflict And Team Building, Motivating And Inspiring, Recognizing, And Rewarding. The Role
Functions To Manage The Work Are Planning And Organizing, Problem Solving, Clarifying Roles And
Objectives, Informing, Monitoring, Consulting, And Delegating.
Pts: 1 Dif: Application Ref: The Management Process
4. A Nurse Was Recently Promoted To A Middle-Level Manager Position. The Nurse‘S Title Would Most
Likely Be Which Of The Following?
A. First-Line Manager C. Vice President Of Patient Care Services
B. Director D. Chief Nurse Executive
ANSWER: B
A Middle-Level Manager Is Called A Director. A Low Managerial-Level Job Is Called The First-Line
Manager. A Nurse In An Executive Level Role Is Called A Chief Nurse Executive Or Vice President Of
Patient Care Services.
Pts: 1 Dif: Application Ref: The Management Process
, 5. A Nurse Manager Who Uses Frederick Taylor‘S Scientific Management Approach, Would Most Likely
Focus On Which Of The Following?
A. General Principles C. Labor Productivity
B. Positional Authority D. Impersonal Relations
ANSWER: C
The Area Of Focus For Scientific Management Is Labor Productivity. In Bureaucratic Theory, Efficiency Is
Achieved Through Impersonal Relations Within A Formal Structure And Is Based On Positional Authority.
Administrative Principle Theory Consists Of Principles Of Management That Are Relevant To Any
Organization.
Pts: 1 Dif: Comprehension
Ref: Scientific Management
6. According To Vroom‘S Theory Of Motivation, Force:
A. Is The Perceived Possibility That The Goal Will Be Achieved.
B. Describes The Amount Of Effort One Will Exert To Reach One‘S Goal.
C. Describes People Who Have Free Will But Choose To Comply With Orders They Are Given.
D. Is A Naturally Forming Social Group That Can Become A Contributor To An Organization.
ANSWER: B
According To Vroom‘S Theory Of Motivation, Force Describes The Amount Of Effort One Will Exert To
Reach One‘S Goal. Valence Speaks To The Level Of Attractiveness Or Unattractiveness Of The Goal.
Expectancy Is The Perceived Possibility That The Goal Will Be Achieved. Vroom‘S Theory Of Motivation Can
Be Demonstrated In The Form Of An Equation: Force = Valence Expectancy (Vroom, 1964). The Theory
Proposes That This Equation Can Help To Predict The Motivation, Or Force, Of An Individual As Described
By Vroom.
Pts: 1 Dif: Comprehension Ref:
Table 1-2 Management Theories
7. According To R. N. Lussier, Motivation:
A. Is Unconsciously Demonstrated By People.
B. Occurs Externally To Influence Behavior.
C. Is Determined By Others‘ Choices.
D. Occurs Internally To Influence Behavior.
ANSWER: D
Motivation Is A Process That Occurs Internally To Influence And Direct Our Behavior In Order To Satisfy
Needs. Motivation Is Not Explicitly Demonstrated By People, But Rather It Is Interpreted From Their
Behavior. Motivation Is Whatever Influences Our Choices And Creates Direction, Intensity, And
Persistence In Our Behavior.
Pts: 1 Dif: Comprehension Ref: Motivation Theories
8. According To R. N. Lussier, There Are Content Motivation Theories And Process Motivation Theories.
Which Of The Following Is Considered A Process Motivation Theory?
A. Equity Theory
B. Hierarchy Of Needs Theory
C. Existence-Relatedness-Growth Theory
D. Hygiene Maintenance And Motivation Factors
ANSWER: A
LEADERSHIP &
MANAGEMENT, 3RD
EDITION BY PATRICIA
KELLY LATEST UPDATE
2025/2026 A+
,TABLE OF CONTENTS
UNIT 1: KELLY'S NURSING LEADERSHIP AND MANAGEMENT 1
1 Kelly's Nursing Leadership, Management, and Motivation 1
2 The Health Care Environment 29
3 Nursing Leadership and Management in a Historical Context 66
4 Organization of Patient Care in High Reliability Care Organizations 86
5 Organization and Staffing of Patient Care at the Unit Level 120
6 Health Care Economics 157
7 Hospital Department and Unit Budgets 184
UNIT 2: LEADERSHIP AND MANAGEMENT OF PATIENT-
CENTERED CARE 206
8 Patient-Centered Care 206
9 Patient and Health Care Education 230
10 Patient Outcomes and Evidence-Based Health Care 261
11 Searching for the Evidence 280
12 Quality Improvement of Patient Care 303
13 Improving Quality at the Bedside 328
14 Safety: Patient and Health Care Team 348
15 Nursing Informatics 374
UNIT 3: NURSING AND THE INTERPROFESSIONAL TEAM 411
16 Interprofessional Teamwork and Collaboration 411
17 Members of the Interprofessional Team 441
18 Delegation, Assignment, and Supervision of Patient Care 456
19 Time Management and Setting Patient Care Priorities 490
20 Change, Clinical Decision Making and Innovation 511
21 Power and Politics 535
22 Legal Aspects of Nursing 566
23 Ethical Aspects of Nursing 587
24 Culture, Generational Differences, and Spirituality 605
UNIT 4: LEADERSHIP AND MANAGEMENT OF SELF AND THE
FUTURE 640
25 NCLEX-RN Preparation 640
26 Entry into the Profession: Your First Job 668
27 Career Planning and Professional Development 695
28 Balancing a Healthy Personal and Professional Life 722
29 Nursing Career Opportunities 734
,Chapter 1: Nursing Leadership And Management
Multiple Choice
1. According To Henri Fayol, The Functions Of Planning, Organizing, Coordinating, And Controlling Are
Considered Which Aspect Of Management?
A. Roles C. Functions
B. Process D. Taxonomy
ANSWER: B
The Management Process Includes Planning, Organizing, Coordinating, And Controlling. Management
Roles Include Information Processing, Interpersonal Relationships, And Decision Making. Management
Functions Include Planning, Organizing, Staffing, Directing, Coordinating, Reporting, And Budgeting. A
Taxonomy Is A System That Orders Principles Into A Grouping Or Classification.
Pts: 1 Dif: Comprehension
Ref: The Management Process
2. Which Of The Following Is Considered A Decisional Managerial Role?
A. Disseminator C. Leader
B. Figurehead D. Entrepreneur
ANSWER: D
The Decisional Managerial Roles Include Entrepreneur, Disturbance Handler, Allocator Of Resources, And
Negotiator. The Information Processing Managerial Roles Include Monitor, Disseminator, And
Spokesperson. The Interpersonal Managerial Roles Include Figurehead, Leader, And Liaison.
Pts: 1 Dif: Comprehension Ref: Managerial Roles
3. A Nurse Manager Meets Regularly With Other Nurse Managers, Participates On The Organization‘S
Committees, And Attends Meetings Sponsored By Professional Organizations In Order To Manage
Relationships. These Activities Are Considered Which Function Of A Manager?
A. Informing C. Monitoring
B. Problem Solving D. Networking
ANSWER: D
The Role Functions To Manage Relationships Are Networking, Supporting, Developing And Mentoring,
Managing Conflict And Team Building, Motivating And Inspiring, Recognizing, And Rewarding. The Role
Functions To Manage The Work Are Planning And Organizing, Problem Solving, Clarifying Roles And
Objectives, Informing, Monitoring, Consulting, And Delegating.
Pts: 1 Dif: Application Ref: The Management Process
4. A Nurse Was Recently Promoted To A Middle-Level Manager Position. The Nurse‘S Title Would Most
Likely Be Which Of The Following?
A. First-Line Manager C. Vice President Of Patient Care Services
B. Director D. Chief Nurse Executive
ANSWER: B
A Middle-Level Manager Is Called A Director. A Low Managerial-Level Job Is Called The First-Line
Manager. A Nurse In An Executive Level Role Is Called A Chief Nurse Executive Or Vice President Of
Patient Care Services.
Pts: 1 Dif: Application Ref: The Management Process
, 5. A Nurse Manager Who Uses Frederick Taylor‘S Scientific Management Approach, Would Most Likely
Focus On Which Of The Following?
A. General Principles C. Labor Productivity
B. Positional Authority D. Impersonal Relations
ANSWER: C
The Area Of Focus For Scientific Management Is Labor Productivity. In Bureaucratic Theory, Efficiency Is
Achieved Through Impersonal Relations Within A Formal Structure And Is Based On Positional Authority.
Administrative Principle Theory Consists Of Principles Of Management That Are Relevant To Any
Organization.
Pts: 1 Dif: Comprehension
Ref: Scientific Management
6. According To Vroom‘S Theory Of Motivation, Force:
A. Is The Perceived Possibility That The Goal Will Be Achieved.
B. Describes The Amount Of Effort One Will Exert To Reach One‘S Goal.
C. Describes People Who Have Free Will But Choose To Comply With Orders They Are Given.
D. Is A Naturally Forming Social Group That Can Become A Contributor To An Organization.
ANSWER: B
According To Vroom‘S Theory Of Motivation, Force Describes The Amount Of Effort One Will Exert To
Reach One‘S Goal. Valence Speaks To The Level Of Attractiveness Or Unattractiveness Of The Goal.
Expectancy Is The Perceived Possibility That The Goal Will Be Achieved. Vroom‘S Theory Of Motivation Can
Be Demonstrated In The Form Of An Equation: Force = Valence Expectancy (Vroom, 1964). The Theory
Proposes That This Equation Can Help To Predict The Motivation, Or Force, Of An Individual As Described
By Vroom.
Pts: 1 Dif: Comprehension Ref:
Table 1-2 Management Theories
7. According To R. N. Lussier, Motivation:
A. Is Unconsciously Demonstrated By People.
B. Occurs Externally To Influence Behavior.
C. Is Determined By Others‘ Choices.
D. Occurs Internally To Influence Behavior.
ANSWER: D
Motivation Is A Process That Occurs Internally To Influence And Direct Our Behavior In Order To Satisfy
Needs. Motivation Is Not Explicitly Demonstrated By People, But Rather It Is Interpreted From Their
Behavior. Motivation Is Whatever Influences Our Choices And Creates Direction, Intensity, And
Persistence In Our Behavior.
Pts: 1 Dif: Comprehension Ref: Motivation Theories
8. According To R. N. Lussier, There Are Content Motivation Theories And Process Motivation Theories.
Which Of The Following Is Considered A Process Motivation Theory?
A. Equity Theory
B. Hierarchy Of Needs Theory
C. Existence-Relatedness-Growth Theory
D. Hygiene Maintenance And Motivation Factors
ANSWER: A
