PU E
SHI
NG Y L E NC
OU TO THE GATE OF EXC EL
Education is the most powerful weapon which you can use to change the world
,WARNING: PLEASE NOTE THAT PLAGIARISM IS A SERIOUS ACADEMIC
OFFENSE, therefore students must use this document ONLY as a guideline. Hence
students have regenerated their own (personalized) solutions paying particular
attention to module contents as prescribed by module facilitators, lecturers and
supervisors. This document’s purpose is to compact all sources of information that
might be relevant to students’ assignments, hence additional knowledge on the
provided information is not restricted by the authors. However, submitting this
document as one’s final work is considered unethical, and students should be
penalized. If this document is plagiarized by the users and fails, EXCELGATE should
not be rendered accountable since the contents in this document only give learners a
kick-start on what is expected of them from their areas of specialty.
CAUTION: STUDENTS ARE NOT MANDATED TO USE EVERY DETAIL IN THIS
DOCUMENT IN WRITING THEIR ASSIGNMENTS
Education is the most powerful weapon which you can use to change the world
,9/10/25, 7:49 PM Assessment 3: Attempt review
MNG2601-25-S2 TOPIC 4 LEADING: A RESPONSIBLE APPROACH Assessment 3
QUIZ
Started on Monday, 18 August 2025, 4:00 PM
State Finished
Completed on Monday, 18 August 2025, 4:47 PM
Time taken 46 mins 53 secs
Grade 24.00 out of 30.00 (80%)
Question 1
Complete
Mark 1.00 out of 1.00
The _____ principle of organising refers to the development of uniform practices that employees need to follow in doing their
jobs.
a. Standardisation
b. Coordination
c. Co-optation
d. Integration
Question 2
Complete
Mark 1.00 out of 1.00
The effects of the COVID-19 outbreak were felt throughout the world. People were buying more and more from companies
such as Takealot and less in actual shops. Checkers, one of the Shoprite Group brands, started the 60/60 service, where
customers can shop online in 60 seconds and have it delivered within 60 minutes. Nancy Smith, staff manager at one of the
Pretoria East branches, said that “employees who volunteered to act as a ‘shopper’ say that it takes more effort to balance
‘shopping’ on top of their other responsibilities, but the additional money comes in handy because many of their relatives
have lost their jobs during the pandemic.” Based on Blake and Mouton’s leadership grid, Nancy Smith exhibits __________
management style.
a.
a team
b.
an impoverished
c.
an authoritarian
d.
a country-club
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=28874700&cmid=1074762 1/11
, 9/10/25, 7:49 PM Assessment 3: Attempt review
Question 3
Complete
Mark 0.00 out of 1.00
The Starbucks brand is known for investing in their workforce. In 2019 they have promoted two employees to store manager
positions and have recruited additional staff from the changing lanes programme. The Changing lanes programme,
developed by Starbucks and Khulisa Social Solutions, is a five-day program to prepare unemployed South Africans for the
workplace and assist them with finding jobs. There is training and development opportunities for all employees, and they
have job specific remuneration. Job specific remuneration ensures that all men and woman on the same job category receive
equal pay.
The Changing Lanes programme is an example of the scientific management principles of _____.
a. Henri Fayol
b. Frank and Lillian Gilbreth
c. Mary Parker Follet
d. Fredrick Taylor
Question 4
Complete
Mark 1.00 out of 1.00
The leadership grid, developed by Blake and McCanse, and the Four System model developed by Likert, are examples of the
_____ approach to leadership.
a. contingency
b. situational
c. task/relationship
d. charismatic
Question 5
Complete
Mark 0.00 out of 1.00
Netflix proved to be a disruptive organisation, which has likely contributed to its capability to transform and adapt to the
digital world. Netflix first started streaming in South Africa in 2016. With a diverse population and many cultures in South
Africa, Netflix adjusted their algorithms to provide a wide variety of shows and movies that would suit most demographics
and cultures. Decisions are taken by Mark Gavill, South Africa’s content engineer, and his team to ensure the most watched
content is continued, with similar content being added. Each week, Gavill and his team receive statistical information on the
content, based on the number of views as well as views per province. The information is grouped and presented in such a
way that a holistic view of the content can be deduced at a glance, preventing the overwhelming task of having to read
through all the statistics on a weekly basis. Gavill and his team then write a memo with instructions for which content to add,
and it is distributed to the different content departments. There are five content departments, each with different genres of
content to locate, purchase, if necessary, and upload to the Netflix South Africa server. The manager of each content
department then reports back to Gavill when the instructions have been completed. On a monthly basis, Gavill writes a
detailed report of actions taken to the Chief Content Engineer of Netflix International, Mrs Samantha Greeves, to ensure the
content being added is still in line with Netflix’s missions and goals, “to transcend through storytelling”. Each engineer in the
different countries reports to Mrs Greeves. Mr Gavill reporting to Mrs Greeves on a monthly basis to ensure content is in line
with Netflix’s mission is an example of ________.
a. unity of direction
b. interdependence
c. unity of control
d. chain of command
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=28874700&cmid=1074762 2/11
SHI
NG Y L E NC
OU TO THE GATE OF EXC EL
Education is the most powerful weapon which you can use to change the world
,WARNING: PLEASE NOTE THAT PLAGIARISM IS A SERIOUS ACADEMIC
OFFENSE, therefore students must use this document ONLY as a guideline. Hence
students have regenerated their own (personalized) solutions paying particular
attention to module contents as prescribed by module facilitators, lecturers and
supervisors. This document’s purpose is to compact all sources of information that
might be relevant to students’ assignments, hence additional knowledge on the
provided information is not restricted by the authors. However, submitting this
document as one’s final work is considered unethical, and students should be
penalized. If this document is plagiarized by the users and fails, EXCELGATE should
not be rendered accountable since the contents in this document only give learners a
kick-start on what is expected of them from their areas of specialty.
CAUTION: STUDENTS ARE NOT MANDATED TO USE EVERY DETAIL IN THIS
DOCUMENT IN WRITING THEIR ASSIGNMENTS
Education is the most powerful weapon which you can use to change the world
,9/10/25, 7:49 PM Assessment 3: Attempt review
MNG2601-25-S2 TOPIC 4 LEADING: A RESPONSIBLE APPROACH Assessment 3
QUIZ
Started on Monday, 18 August 2025, 4:00 PM
State Finished
Completed on Monday, 18 August 2025, 4:47 PM
Time taken 46 mins 53 secs
Grade 24.00 out of 30.00 (80%)
Question 1
Complete
Mark 1.00 out of 1.00
The _____ principle of organising refers to the development of uniform practices that employees need to follow in doing their
jobs.
a. Standardisation
b. Coordination
c. Co-optation
d. Integration
Question 2
Complete
Mark 1.00 out of 1.00
The effects of the COVID-19 outbreak were felt throughout the world. People were buying more and more from companies
such as Takealot and less in actual shops. Checkers, one of the Shoprite Group brands, started the 60/60 service, where
customers can shop online in 60 seconds and have it delivered within 60 minutes. Nancy Smith, staff manager at one of the
Pretoria East branches, said that “employees who volunteered to act as a ‘shopper’ say that it takes more effort to balance
‘shopping’ on top of their other responsibilities, but the additional money comes in handy because many of their relatives
have lost their jobs during the pandemic.” Based on Blake and Mouton’s leadership grid, Nancy Smith exhibits __________
management style.
a.
a team
b.
an impoverished
c.
an authoritarian
d.
a country-club
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=28874700&cmid=1074762 1/11
, 9/10/25, 7:49 PM Assessment 3: Attempt review
Question 3
Complete
Mark 0.00 out of 1.00
The Starbucks brand is known for investing in their workforce. In 2019 they have promoted two employees to store manager
positions and have recruited additional staff from the changing lanes programme. The Changing lanes programme,
developed by Starbucks and Khulisa Social Solutions, is a five-day program to prepare unemployed South Africans for the
workplace and assist them with finding jobs. There is training and development opportunities for all employees, and they
have job specific remuneration. Job specific remuneration ensures that all men and woman on the same job category receive
equal pay.
The Changing Lanes programme is an example of the scientific management principles of _____.
a. Henri Fayol
b. Frank and Lillian Gilbreth
c. Mary Parker Follet
d. Fredrick Taylor
Question 4
Complete
Mark 1.00 out of 1.00
The leadership grid, developed by Blake and McCanse, and the Four System model developed by Likert, are examples of the
_____ approach to leadership.
a. contingency
b. situational
c. task/relationship
d. charismatic
Question 5
Complete
Mark 0.00 out of 1.00
Netflix proved to be a disruptive organisation, which has likely contributed to its capability to transform and adapt to the
digital world. Netflix first started streaming in South Africa in 2016. With a diverse population and many cultures in South
Africa, Netflix adjusted their algorithms to provide a wide variety of shows and movies that would suit most demographics
and cultures. Decisions are taken by Mark Gavill, South Africa’s content engineer, and his team to ensure the most watched
content is continued, with similar content being added. Each week, Gavill and his team receive statistical information on the
content, based on the number of views as well as views per province. The information is grouped and presented in such a
way that a holistic view of the content can be deduced at a glance, preventing the overwhelming task of having to read
through all the statistics on a weekly basis. Gavill and his team then write a memo with instructions for which content to add,
and it is distributed to the different content departments. There are five content departments, each with different genres of
content to locate, purchase, if necessary, and upload to the Netflix South Africa server. The manager of each content
department then reports back to Gavill when the instructions have been completed. On a monthly basis, Gavill writes a
detailed report of actions taken to the Chief Content Engineer of Netflix International, Mrs Samantha Greeves, to ensure the
content being added is still in line with Netflix’s missions and goals, “to transcend through storytelling”. Each engineer in the
different countries reports to Mrs Greeves. Mr Gavill reporting to Mrs Greeves on a monthly basis to ensure content is in line
with Netflix’s mission is an example of ________.
a. unity of direction
b. interdependence
c. unity of control
d. chain of command
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=28874700&cmid=1074762 2/11
