for
Working in Groups #ji #ji
Communication Principles and Strategies
#ji #ji #ji
Eighth Edition #ji
Isa Engleberg
#ji
Prince George‘s Community College
#ji #ji #ji
Dianna Wynn #ji
StandPoint Strategies LLC
#ji #ji
,Table Of Contents
#ji #ji
Chapter #ji1: #jiIntroduction #jito #jiGroup #jiCommunication 1
Chapter #ji2: #jiGroup #jiDevelopment 35
Chapter #ji3: #jiParticipation #jiin #jiGroups 69
Chapter #ji4: #jiDiversity #jiin #jiGroups 106
Chapter #ji5: #jiLeadership #jiin #jiGroups 144
Chapter #ji6: #jiVerbal #jiand #jiNonverbal #jiCommunication #jiin #jiGroups 178
Chapter #ji7: #jiListening #jiand #jiResponding #jiin #jiGroups 214
Chapter #ji8: #jiConflict #jiand #jiCohesion #jiin #jiGroups 244
Chapter #ji9: #jiDecision #jiMaking #jiand #jiProblem #jiSolving #jiin #jiGroups 279
Chapter #ji10: #jiCritical #jiThinking #jiand #jiArgumentation #jiin #jiGroups 318
Chapter #ji11: #jiGroup #jiMeetings 356
Chapter #ji12: #jiGroup #jiPresentations 378
Chapter 1 #ji
Introduction to Group Communication
#ji #ji #ji
Key: #jiAnswer, #jiPage, #jiType, #jiLearning #jiObjective,
Level #jiType
#ji
A=Applied
ii
Copyright #ji© #ji2025, #ji2017, #ji2013 #jiby #jiPearson #jiEducation, #jiInc. #jiAll #jirights
#jireserved.
,C=Conceptual
#ji F=Factual
#ji Level
(1)=Easy; #ji(2)=Moderate; #ji(3)=Difficult
#ji 1% #jiEasy
83 #ji% #jiModerate
16% #jiDifficult
#ji LO=Learning
#ji Objective #jiSG=Used #jiin
#ji Study #jiGuide #jip=page
#ji TB_Engleberg_Chapter
1
#ji
Multiple #jiChoice #jiSingle #jiSelect
1) According #jito #jia #jistudy #jicommissioned #jiby #jithe #jiAssociation #jiof #jiAmerican #jiColleges
#jiand #jiUniversities #ji(AAC&U) #jithat #jiasked #ji496 #jiemployers #jito #jirank #jithe #jiessential
#jilearning #jioutcomes #jineeded #jiby #jicollege #jigraduates #jientering #jithe #jiworkforce, #jiwhich
#jioutcome #jiranked #jihighest?
a) ability #jito #jiwork #jiin #jiteams
b) critical #jithinking
c) digital #jiliteracy
d) ability #jito #jianalyze #jiand #jiinterpret #jidata
e) the #jiapplication #jiof #jiknowledge #jito #jireal-world #jisettings
Answer: #jia
Learning #jiObjective #ji1.1: #jiDescribe #jithe #jipervasiveness #jiand #jiimportance #jiof #jigroup
#jiwork. #jiTopic #ji1.1: #jiThe #jiImportance #jiof #jiGroups
Difficulty #jiLevel: #jiEasy
Skill #jiLevel: #jiUnderstand #jithe #jiConcepts
iii
Copyright #ji© #ji2025, #ji2017, #ji2013 #jiby #jiPearson #jiEducation, #jiInc. #jiAll #jirights
#jireserved.
, 2) The #jistate #jiin #jiwhich #jithe #jieffective #jicollaboration #jiof #jigroup #jimembers #jiproduces #jibetter #jiresults
#jithan
iv
Copyright #ji© #ji2025, #ji2017, #ji2013 #jiby #jiPearson #jiEducation, #jiInc. #jiAll #jirights
#jireserved.