Questions and Answers | Latest
Version | 2025/2026 | Correct & Verified
What is the definition of psychology in the fire service context?
✔✔The study of human behavior and mental processes as they relate to leadership, stress, and
team performance.
Why is understanding psychology important for a fire officer?
✔✔It helps manage personnel, reduce conflict, and improve decision-making under stress.
What is the psychological concept of motivation?
✔✔The internal and external factors that drive individuals to achieve goals or perform tasks.
Why is intrinsic motivation stronger than extrinsic motivation?
✔✔Because it comes from personal satisfaction and commitment rather than external rewards.
What is stress in psychological terms?
✔✔The body and mind’s response to challenging or threatening situations.
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,What is acute stress?
✔✔A short-term stress response to an immediate challenge or event.
What is chronic stress?
✔✔A long-term stress state caused by ongoing challenges or unresolved issues.
What is burnout in fire service psychology?
✔✔A state of emotional exhaustion, depersonalization, and reduced personal accomplishment.
Why are fire officers at higher risk for burnout?
✔✔Because of constant exposure to high-stress incidents, long hours, and leadership
responsibilities.
What is critical incident stress?
✔✔A strong emotional reaction following a traumatic event such as a fatal fire or rescue.
What is the purpose of a Critical Incident Stress Debriefing (CISD)?
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,✔✔To provide structured support and coping strategies after traumatic events.
How does emotional intelligence help fire officers?
✔✔It improves self-awareness, empathy, and the ability to manage emotions in themselves and
others.
What is self-awareness in emotional intelligence?
✔✔The ability to recognize one’s own emotions and their effects on behavior.
What is empathy in emotional intelligence?
✔✔The ability to understand and share the feelings of others.
What is conflict in psychology?
✔✔A perceived incompatibility of goals or interests between individuals or groups.
What is the best way for fire officers to manage conflict?
✔✔By addressing issues early, listening actively, and seeking win-win solutions.
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, What is group dynamics?
✔✔The psychological processes influencing how groups interact, communicate, and perform
together.
Why is understanding group dynamics important for a fire officer?
✔✔Because it helps manage teamwork, cohesion, and performance under pressure.
What is the definition of leadership psychology?
✔✔The study of how psychological principles influence leadership behavior and effectiveness.
What is the authoritarian leadership style?
✔✔A style where decisions are made unilaterally with little input from subordinates.
What is the democratic leadership style?
✔✔A style where decisions involve team input and collaboration.
What is the laissez-faire leadership style?
✔✔A hands-off approach where subordinates make decisions with little supervision.
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