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CMIS 342- EXAM 1 QUESTIONS & ANSWERS

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CMIS 342- EXAM 1 QUESTIONS & ANSWERS

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CMIS 342- EXAM 1 QUESTIONS & ANSWERS

Which of the following statements concerning technology pressures on modern
businesses is true? - Answer -New technologies offer alternative service options.

If there are _____ substitutes for an organization's products or services, then the threat
of substitutes is _____. - Answer -Many, High

Walmart's automatic replenishment system, which enables the company to reduce
inventory storage requirements, is an example of which strategy for competitive
advantage? - Answer -Cost Leadership

Hyo runs an ice cream store with her family. Which of the following activities is a part of
their fulfillment process? - Answer -Making a custom order ice cream cake

Which strategy for competitive advantage involves offering different products, services,
or product features? - Answer -Differentiation

Which strategy for competitive advantage involves introducing new products and putting
new features in existing products? - Answer -Innovation

Competitive advantage for an organization manifests itself as all of the following except:
- Answer -Increased time to market

Refer IT's About Business 2.1 - Sharing Bicycles. Alta's competitive advantage stems
from the fact that - Answer -They have a unique product or service

The workforce in developed countries is exhibiting all of the following trends except: -
Answer -It includes fewer persons with disabilities

Porter's _____ help(s) companies identify general strategies, whereas his _____ help(s)
to identify specific activities where companies can use the strategies for greatest
impact. - Answer -competitive forces model, value chain model

When Amazon welcomes you by name back to its Web site on your second visit, it is
employing which strategy for competitive advantage? - Answer -customer-orientation

_____ activities create value for which customers are willing to pay, whereas _____
activities do not add value directly to the firm's products or services. - Answer -Primary,
Support

For many organizations, business process reengineering - Answer -Has a major impact
on the corporate culture

, New technologies can produce new products very _____, which _____ the threat from
substitute products. - Answer -Quickly, increases

Applying copyrights and trademarks is an example of a(n): - Answer -Marketing
Business Process

Which one of the following statements is false? - Answer -Government deregulation
reduces competition

Which of the following processes involves the warehouse, sales, and accounting
functional areas? - Answer -Fullfillment

Today's customers have ____ - Answer -Higher expectations

For most companies, the Web _____ the threat that new competitors will enter the
market by _____ traditional barriers to entry. - Answer -increases, decreasing

Buyer power is _____ when buyers have many choices from whom to buy and _____
when buyers have few choices. - Answer -High, low

Managing account collections is an example of a(n - Answer -Finance Business
Process

Managing purchasing is an example of a(n): - Answer -Production Business Process

Which of the following is not a role that information systems play in businesses
processes? - Answer -Establish standards

How does the Internet affect the way you purchase your textbooks? - Answer -The
internet increases your bargaining power

Hyo runs an ice cream store with her family. Which of the following activities is a part of
their procurement process? - Answer -Sending an order to the sugar supplier

The costs of delivering products in the _____ channel are much higher than delivering
products in the _____ channel. - Answer -Physical, digital

The Bodymetrics body scanner is best characterized as an example of: - Answer -Mass
Customization

Reconciling bank accounts is an example of a(n): - Answer -Accounting Business
Process

The threat of competitors' entering a market is very high in industries that perform a(n)
_____ role and in industries where the primary product or service is _____. - Answer -
Intermediation, digital

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