2025 Wellcare ACT Mastery Exam
2025/2026 Exam Questions and Answers
| A+ Score Assured
20. Beneficiary-facing marketing materials developed by a Third-Party Marketing
Organization (TPMO) for multiple Medicare Advantage (MA) organizations or
plans can be reviewed by just one MA organization, submitted to the Centers for
Medicare & Medicaid Services (CMS) in the Health Plan Management System
(HPMS), and opted in by the health plan after distribution. - 🧠ANSWER
✔✔FALSE
Enrollment applications must be received by Wellcare no later than ___ calendar
day(s) following receipt from the beneficiary. - 🧠ANSWER ✔✔1
Which elements are available as part of Wellcare's Sales Support model? -
🧠ANSWER ✔✔All of these
,Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all
Part D plan premiums - 🧠ANSWER ✔✔False
Prior to completing the enrollment form, broker/agents should always confirm the
beneficiary's primary care provider (PCP) and/or specialists - 🧠ANSWER ✔✔True
At the end of this course, there will be a Mastery Exam. Agents must achieve a
passing score of 85% or higher to successfully complete this course - 🧠ANSWER
✔✔True
Brokers/Agents may be investigated after being suspected of noncompliant activity
reported through a - 🧠ANSWER ✔✔Complaint Tracking Module (CTM)
Grievance
Secret Shop Finding
A broker/agent who has never had any verbal warnings cannot be issued a
Corrective Action Plan. - 🧠ANSWER ✔✔False
Wellcare does not need to be informed of all marketing/sales events at which plans
or materials will be presented or distributed (formaland informal). - 🧠ANSWER
✔✔False
, Marketing benefits in a service area where those benefits are not available is
prohibited and considered misleading unless that is unavoidable because of
local/regional or media use. - 🧠ANSWER ✔✔True
CustomPoint sales material order dates will be posted on Wellcare.com -
🧠ANSWER ✔✔False
The online Centene Workbench self-service portal enables you to - 🧠ANSWER
✔✔All of these
The TPMO disclaimer must be used by any TPMO that sells plans on behalf of
more than one MA plan provider. The disclaimer must be: - 🧠ANSWER
✔✔Included in any marketing materials, including print materials and television
advertisements developed, used, or distributed by the TPMO.
Verbally conveyed within the first minute of a sales call.
Prominently displayed on TPMO websites (regardless of content).
3
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
2025/2026 Exam Questions and Answers
| A+ Score Assured
20. Beneficiary-facing marketing materials developed by a Third-Party Marketing
Organization (TPMO) for multiple Medicare Advantage (MA) organizations or
plans can be reviewed by just one MA organization, submitted to the Centers for
Medicare & Medicaid Services (CMS) in the Health Plan Management System
(HPMS), and opted in by the health plan after distribution. - 🧠ANSWER
✔✔FALSE
Enrollment applications must be received by Wellcare no later than ___ calendar
day(s) following receipt from the beneficiary. - 🧠ANSWER ✔✔1
Which elements are available as part of Wellcare's Sales Support model? -
🧠ANSWER ✔✔All of these
,Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all
Part D plan premiums - 🧠ANSWER ✔✔False
Prior to completing the enrollment form, broker/agents should always confirm the
beneficiary's primary care provider (PCP) and/or specialists - 🧠ANSWER ✔✔True
At the end of this course, there will be a Mastery Exam. Agents must achieve a
passing score of 85% or higher to successfully complete this course - 🧠ANSWER
✔✔True
Brokers/Agents may be investigated after being suspected of noncompliant activity
reported through a - 🧠ANSWER ✔✔Complaint Tracking Module (CTM)
Grievance
Secret Shop Finding
A broker/agent who has never had any verbal warnings cannot be issued a
Corrective Action Plan. - 🧠ANSWER ✔✔False
Wellcare does not need to be informed of all marketing/sales events at which plans
or materials will be presented or distributed (formaland informal). - 🧠ANSWER
✔✔False
, Marketing benefits in a service area where those benefits are not available is
prohibited and considered misleading unless that is unavoidable because of
local/regional or media use. - 🧠ANSWER ✔✔True
CustomPoint sales material order dates will be posted on Wellcare.com -
🧠ANSWER ✔✔False
The online Centene Workbench self-service portal enables you to - 🧠ANSWER
✔✔All of these
The TPMO disclaimer must be used by any TPMO that sells plans on behalf of
more than one MA plan provider. The disclaimer must be: - 🧠ANSWER
✔✔Included in any marketing materials, including print materials and television
advertisements developed, used, or distributed by the TPMO.
Verbally conveyed within the first minute of a sales call.
Prominently displayed on TPMO websites (regardless of content).
3
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
