UPDATED ACTUAL Exam Questions and
CORRECT Answers
During the organizing process, when do managers assign activities to employees and allocate
required resources?
A) After identifying the problems or opportunities
B) After determining which activities are needed to achieve goals
C) After coordinating the activities of the employees
D) After grouping work activities and tasks into a logical structure - CORRECT
ANSWER - D) After grouping work activities and tasks into a logical structure.
A garment manufacturer has different departments for pattern making, cutting, stitching, and
finishing.
Which type of departmentalization has this company used to divide work activities?
A) Product departmentalization
B) Process departmentalization
C) Functional departmentalization
D) Customer departmentalization - CORRECT ANSWER - B) Process
departmentalization
Which level of management focuses on long-term planning in an organization?
A) Supervisory management
B) Project management
C) Top management
D) Middle management - CORRECT ANSWER - C) Top management
Which organizational structure utilizes a project management design?
,A) Matrix organization
B) Line organization
C) Line-and-staff organization
D) Committee organization - CORRECT ANSWER - A) Matrix organization
What should managers do to create an effective organizational structure?
A) Create a flat organizational hierarchy
B) Establish clear expectations for employees
C) Make departments based on product offerings rather than functions
D) Reduce the span of management at each management level - CORRECT ANSWER -
B) Establish clear expectations for employees
A grocery chain authorizes its store managers to hire staff, organize promotional events, and
make decisions such as issuing store credit and processing refunds to prevent the escalation of
complaints. It also ensures that its sales staff is well equipped to address most customer queries
without deferring to the store manager.
Which characteristic does the grocery chain emphasize in its organizational structure in this
scenario?
A) Competitive differentiation
B) Decentralization
C) Leverage
D) Narrow span of control - CORRECT ANSWER - B) Decentralization
Which managerial skill helps managers view their organization as a unified whole?
A) Conceptual
B) Communication
C) Technical
D) Human - CORRECT ANSWER - C) Technical
, A production manager of a toy manufacturing company is determining the most cost-effective
order of the work processes to assemble a new toy.
Which managerial task of production is control is the manager focusing on in the given scenario?
A) Following up
B) Routing
C) Schedule
D) Dispatching - CORRECT ANSWER - B) Routing
An auto parts manufacturer follows a quality control methodology that aims to reduce the
wastage of material, resources, and time. This methodology focuses on improving business
processes and has five phases: defining, measuring, analyzing, improving, and controlling. The
goal is to achieve defect-free products 99.9997% of the time.
Which quality control methodology does the manufacturer use in the given scenario?
A) Benchmarking
B) Program evaluation and review technique (PERT)
C) Just-in-time (JIT) system
D) Six Sigma - CORRECT ANSWER - D) Six Sigma
An architect uses a software program to draw the complete blueprint of buildings. In case of
client feedback, the program allows for quick modifications and updates, which helps the
architect work more efficiently and flexibly.
Which type of technology is the architect using in this scenario?
A) Virtual Reality (VR)
B) Platform as a service (PaaS)
C) Computer-aided design (CAD)
D) Computer-aided manufacturing (CAM) - CORRECT ANSWER - C) Computer-aided
design (CAD)