[QUESTIONS AND ANSWERS] WITH PRACTICE EXAM
DETAILED AND VERIFIED FOR GUARANTEED PASS-
LATEST UPDATE 2025 GRADED A
20% - CORRECT ANSWER what is the ideal percentage of staffing desired for a
project and relief crew
the materials amounts exceed certain threshold limits - CORRECT ANSWER the
presence of some materials can require continuous reporting if
polychlorinated biphenyls - CORRECT ANSWER what commonly used insulating
material in transformers has been discontinued because it is a hazardous material
custodial services - CORRECT ANSWER a campus just completed construction of a
new 100,000 gross square feet classroom facility, but adequate plant operations and
maintenance funds are not received to keep the building operating at requested levels.
where should the majority of funds be directed
desired level of maintenance - CORRECT ANSWER prior to scheduling work
priorities must be set after assigning standards regarding the
Use Proper Equipment - CORRECT ANSWER a major way to dramatically reduce
the labor required for grounds maintenance procedures is to
execute an auditing/bench marking exercise to determine the current level of service -
CORRECT ANSWER several complaints have been received from faculty deans
regarding the cleanliness in their areas. what is the most effective systemic course of
action
evaluate and rank projects - CORRECT ANSWER a campus has been updating its
facility renewal program. what is the final step in the process
they have the same powers and limitations of an ordinary citizen - CORRECT
ANSWER in law violation situations, which statement is true for non commissioned
security officers
know and understand the needs of the customer - CORRECT ANSWER what goal
should an educational facilities professional set for employees to improve customer
service
Facilities Condition Index= - CORRECT ANSWER Deferred Maintenance Backlog
divided by Cost Replacement Value
,Cost Replacement Value= - CORRECT ANSWER Gross Square Foot x Replacement
Cost
Building Renewal - CORRECT ANSWER
Total Cost of Ownership (TCO) - CORRECT ANSWER
what is the best method for assessing the current facilities management culture on
campus - CORRECT ANSWER conduct a culture climate survey
what is the best method for assessing current customer satisfaction - CORRECT
ANSWER conduct a customer satisfaction survey for key service users
which appa tool or educational program would you use for the quickest and most
immediate benefit to access your organization - CORRECT ANSWER fmep facilities
management evaluation program
expectations from the executive administration are high, with little tolerance for a slow
approach. which statement supports these desires - CORRECT ANSWER set
expectations and require results
what is the most effective method for dealing with your facilities management direct
reports - CORRECT ANSWER begin to build trust and seek advice while assessing
skills, knowledge, and abilities
what would represent the best technique to provide facilities management with the data
necessary to begin the journey for continuous improvement - CORRECT ANSWER
participate in a comprehensive facilities performance indicators fpi survey and report for
bench marking the data
the educational sector represents - CORRECT ANSWER -over 4,000 colleges and
universities in the united states
-nearly 18 million students
-a 300 billion enterprise
educational facilities statistics indicate that - CORRECT ANSWER the median age of
a building is between 40 and 45 years old
the best method of dealing with declining resources in educational facilities is to -
CORRECT ANSWER develop long term strategies incorporating total cost of
ownership principles
managing the impact of changing technologies requires - CORRECT ANSWER
gathering and analyzing data to make solid and consistent business decisions
, change management begins with identifying the need to change the organization and -
CORRECT ANSWER having the willingness to honestly examine every aspect of the
organization
implementing change within educational facilities is often difficult but not impossible .
according to w edwards deming, quality leadership starts with the customer and a focus
on - CORRECT ANSWER management by results and obsession with quality
business process improvement (bpi) is a systematic approach to help organizations
optimize their underlying processes and to achieve efficient results best by - CORRECT
ANSWER -defining the organizations strategic goals and purposes
-determining the organizations customers
-aligning the business process to realize its goals
leadership in educational facilities management is critical. three fundamental areas
incorporate setting the direction, building the management team, and - CORRECT
ANSWER hiring the proper staff
the nature of a leaders job for the facility professional is to show the way, influence,
guide, and - CORRECT ANSWER direct or command
organizations behavior is the study and application of how people, individuals, and
groups act in organizations and can significantly influence - CORRECT ANSWER
decisions about organization design
a strategic planning tool uses the swot analysis. swot is an acronym for strengths,
weaknesses, opportunities, and - CORRECT ANSWER threats
strategic planning for facilities establishing cost methods and procedures, cash flow,
and determining departmental cost centers for operating budgets is considered a good
method for - CORRECT ANSWER cost accounting
wisdom extends from knowledge, which comes from information that is gathered from
combined data. these are commonly known as the practice of - CORRECT ANSWER
knowledge based management
typical fund groupings for educational facilities are restricted and unrestricted funds,
endowment funds, agency funds, loan funds, and - CORRECT ANSWER plant funds
the most common type of analysis to perform effective financial oversight and
management are comparative analysis, constant dollar analysis and - CORRECT
ANSWER cost to benefit analysis
the four major sources of systematic financial risk in educational facilities are operating,
financial, market cost, and - CORRECT ANSWER purchasing power