OBM FINAL Exam Questions And Answers Verified 100% Correct

OBM FINAL Exam Questions And Answers Verified 100% Correct Pam works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Pam's company pursuing? A) serve as a visible role model B) communicate ethical expectations C) provide ethical training D) visibly punish unethical acts E) provide protective mechanisms - ANSWER D) visibly punish unethical acts A positive organizational culture emphasizes ________. A) the use of negative reinforcement and punishment B) the use of rituals in transmitting organizational culture C) individual vitality and growth D) the significance of highly centralized management E) organizational standardization and institutionalization - ANSWER C) individual vitality and growth Larry has an employee who is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which method of creating a positive organizational culture is Larry utilizing? A) rewarding more than punishing B) building on organization strengths C) using standardized practices D) building on employee strengths E) transmitting organizational culture through rituals - ANSWER D) building on employee strengths Patricia is a team leader. When looking at an e-mail from one of her team members, Patricia noticed that the e-mail was sent at nine-thirty in the evening. The next day she personally went to the employee's cubicle and told him how much she appreciated him staying late to get the project to the client on time. Which aspect of creating a positive organizational culture is Patricia utilizing? A) rewarding more than punishing B) building on organization strengths C) emphasizing individual growth D) building on employee strengths E) providing extrinsic rewards - ANSWER A) rewarding more than punishing Liz is the lead editor for a small, city newspaper. One of her advertising sales representatives is pulling in a lot of restaurant clients. Liz realizes that the representative is quite knowledgeable about food and speaks quite elegantly when describing different dishes. She has begun discussing with the representative the possibility of collaborating with a writer to include a weekly restaurant review that includes the representative on the byline. After the first couple of reviews, the representative is able to increase ad sizes and sales. He is very happy with his new job diversification. Which aspect of creating a positive organizational culture is Liz utilizing? A) rewarding more than punishing B) building on organization strengths C) emphasizing individual vitality and growth D) creating loose management oversight E) using narrow spans of control - ANSWER C) emphasizing individual vitality and growth Organizations that promote a spiritual culture ________. A) use stories for transmitting the organizational culture to the employees B) use wide spans of control C) recognize that people seek to find meaning and purpose in their work D) de-emphasize community differences within the organization E) tend to downplay the importance of employee satisfaction - ANSWER C) recognize that people seek to find meaning and purpose in their work Which of the following terms refers to the recognition that people have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community? A) dominant culture B) fundamental mechanism C) workplace spirituality D) outcome orientation E) subculture - ANSWER C) workplace spirituality How can U.S. managers be culturally sensitive? A) by indulging in frequent discussions about religion B) by discussing politics frequently C) by listening more D) by speaking quickly E) by talking in a high tone of voice - ANSWER C) by listening more Art-Is-Us claims to be a spiritual organization. Company employees are encouraged to show kindness toward others. Employees are treated with esteem and value and supported for their creativity and flexibility. While the organization values profits, its purpose is to spread the pleasure of art to as many people as possible. Which of the following is not one of the cultural characteristics commonly found in spiritual organizations? A) benevolence B) competitiveness C) open-mindedness D) trust and respect E) strong sense of purpose - ANSWER B) competitiveness Which of the following statements is true regarding effects of national culture on organizational culture and ethical behavior within organization? A) As compared to managers in the United States, managers in developing economies are less likely to see ethical decisions as embedded in a social environment. B) Organizations can safely ignore local culture while establishing its operation in another country. C) Generally, U.S. managers see bribery, nepotism, and favoring personal contacts as highly unethical. D) Organizational cultures rarely reflect national culture. E) Most U.S. managers do not view profit maximization as a moral obligation. - ANSWER C) Generally, U.S. managers see bribery, nepotism, and favoring personal contacts as highly unethical. Aggressiveness is one of the seven primary characteristics of organizational culture that capture the essence of an organization's culture. It indicates the degree to which employees are encouraged to be innovative and take risks. - ANSWER False Attention to detail is a primary characteristic of an organization's culture that indicates the degree to which management focuses on results or outcomes rather than on the techniques and processes used to achieve them. - ANSWER False Individuals with different backgrounds or at different levels in the organization will tend to describe the organization's culture in similar terms. - ANSWER True Subcultures act to undermine the dominant culture. - ANSWER False A dominant culture expresses the core values a majority of members share and that give the organization its distinct personality. - ANSWER True A strong culture tends to reduce employee turnover. - ANSWER True The stronger an organization's culture, the more management should be concerned with developing formal rules and regulations to guide employee behavior. - ANSWER False Instrumental climates are positively associated with employee job satisfaction and organizational commitment. - ANSWER False