100% Correct
If a consumer does not want to accept or look at the General Price List
A-you must inform them they are required to take a copy
B-consumer must sign a waiver
C-consumer must sign an affidavit of refusal - ANSWER You do not have to do
anything else
The indirect method of approach for casket selection requires
A-funeral directors permission
B-adequate pre-planning
C-proper lighting
D-no written information - ANSWER adequate pre-counseling
How many caskets should be shown in a casket selection room
A-5-10
B-8-12
C-12-30
D-20-40 - ANSWER 12-30
In ordering inventory, the funeral home manager knows that the quantity to be
purchased which minimizes total costs is the
A-inventory turnover
B-cash discount
C-quantity discount
D-economic order quantity - ANSWER Economic order quantity
How can a funeral director develop an effective public relations campaign?
A-donate a large sum of money to a national charity
B-develop public presentations on the value of the funeral
C-become an active in politics and run for special office
D-offer free business advice to the community - ANSWER Develop public
presentations on the value of the funeral
The process of planning and executing the development, pricing, promotion, and
distribution of an organization's goods/services:
A-managing
B-marketing
C-directing
D-actuating - ANSWER Marketing
,If a funeral home provides direct cremation, the Amended Funeral Rule requires you to
A-offer alternative containers or wood boxes
B-offer cremation containers at no charge
C-supply a rental casket for the funeral
D-offer only one package price for cremation - ANSWER Offer alternative containers or
wood boxes
If a supplier offers a reduction of the price given for payment of an account within the
time limits established by the sales contract, this is known as a
A-rebate
B-consignment
C-cash discount
D-quantity discount - ANSWER Cash discount
A director's casket sales for a week are as follows:
$750
$900
$900
$1,175
$900
The mode is: - ANSWER The mode is (repeated the most)
$900
The advantage of the declining price structure
A-it is easy to use for the business
B-it provides quality for the consumer
C-makes a lower cost product available
D-CVI (Cost Value Index) improves with higher priced caskets - ANSWER CVI
improves with higher priced caskets
A coffin or casket made entirely of wood and containing no metal parts would required
for the religion A-Catholic
B-Protestant
C-Buddhist
D-Jewish - ANSWER Jewish
The dimensions of a particular steel casket are 6'6" long and 23" wide. A casket
invoiced as 6'6"XX would be how many inches wide?
A-23
B-27
C-
29
, D-31 - ANSWER 27
Which of the following is classified as a hardwood?
A-cedar
B-redwood
C-pine
D-oak - ANSWER Oak
A burial vault which is closed by lowering the dome over the base describes a/an
A-top seal
B-triple seal
C-double seal
D-air seal - ANSWER Air seal
An example of a non-ferrous metal is
A-
bronze
B-steel
C-stainless steel
D-iron - ANSWER Bronze
An option to a traditional casket display
room would be:
A-a vertical computer
program
B-horizontal computer
program
C-prepackaged computer
program
D-data processing computer program - ANSWER A
vertical computer program
In order to evaluate product needs, the funeral home manager may analyze the number
of times sales in a given price bracket over a fixed period of time. This is called: A-
itemization
B-sales frequency
C-analysis chart
D-unit pricing - ANSWER Sales frequency
The purchasing, pricing, display, and sale of the product is known as
A-re-sale
B-selling only
C-merchandising
D-inventory - ANSWER Merchandising