TEST BANK
Quantum Leadership: Creating Sustainable Value in Health
Care
Nancy M. Albert, and Sharon Pappas
7th Edition
,Table of Contents
Chapter 01 A New Landscape for Leadership: Changing the Health Script in an Age of Value 1
Chapter 02 A New Landscape for Leadership: Changing the Health Script in an Age of
Value 5
Chapter 03 Innovation Leadership and Professional Governance: Building the Structure for
Transformation 9
Chapter 04 Innovation and Opportunity: Leading Through the White Water of Change 13
Chapter 05 From Evidence to Innovation: Measuring the Foundations of Practice and Value 17
Chapter 06 Diversity and Difference: Managing Conflict in a Transdisciplinary Network 21
Chapter 07 Leading Constant Movement: Transforming Chaos and Crisis 25
Chapter 08 The Focused Leader: Embracing Vulnerability, Risk Taking, and the Potential
to Succeed 29
Chapter 09 Transforming Error and Engaging Failure Toward a Culture of Safety 33
Chapter 10 The Fully Engaged Leader: Demonstrating Capacity to Sustain Relationships 37
Chapter 11 Toxic Organizations and People: The Leader as Transformer 42
Chapter 12 Coaching for Unending Change: Transforming the Membership Community 46
Chapter 13 The Leader's Courage to Be Willing: Building a Context for Hope 50
Chapter 14 Engaging the Spirit of Leadership: Becoming a Living Leader 54
Midterm Exam 58
Final Exam 78
,______________________________________________________________________________________________
Test Bank - Quantum Leadership: Creating Sustainable Value in Health Care, 7th Edition (Albert, 2025)
Chapter 01 A New Landscape for Leadership: Changing the Health Script in an Age of
Value
Multiple Choice
1. Which of the following terms from the science of complex systems describes the process by
which systems seek to renew themselves?
A) Autocatalysis
B) Strange attractor
C) Autopoiesis
D) Dissipative structures
Ans: C
Ahead: The Quantum Character of Leadership
Complexity: Moderate
Subject: Chapter 1
Taxonomy: Recall
Title: A New Landscape for Leadership: Changing the Health Script in an Age of Value
2. Which of the following is a skill set of a knowledge worker?
A) Functional analysis
B) Process practice
C) Unilateral performance
D) Competent care
Ans: D
Ahead: Leading in a World of Constant Movement
Complexity: Easy
Subject: Chapter 1
Taxonomy: Recall
Title: A New Landscape for Leadership: Changing the Health Script in an Age of Value
3. How has quantum theory influenced the conceptual foundations of the sciences and their
social application?
______________________________________________________________________________________________
1|Page
, ______________________________________________________________________________________________
Test Bank - Quantum Leadership: Creating Sustainable Value in Health Care, 7th Edition (Albert, 2025)
A) It has led to mass production.
B) It has increased interdisciplinary team action.
C) It has supported compartmentalism and reductionism.
D) It has increased the use of discrete action.
Ans: B
Ahead: Leading in the Postdigital Age
Complexity: Difficult
Subject: Chapter 1
Taxonomy: Analysis
Title: A New Landscape for Leadership: Changing the Health Script in an Age of Value
4. What implications do fractals have on organizations?
A) At every level of the organization, there exists a self-organizing capacity.
B) Elements of the organizational structure act as an insulation against the demand for reform.
C) The capacity for change implementation is increased.
D) There is an affinity for multidirectional complexity and uncertainty.
Ans: A
Ahead: The Quantum Character of Leadership
Complexity: Difficult
Subject: Chapter 1
Taxonomy: Analysis
Title: A New Landscape for Leadership: Changing the Health Script in an Age of Value
5. How can a leader act as a strategist?
A) Detailing the organization's future point in time
B) Analyzing the relationship of the system to its external environment
C) Providing step-by-step guidance on how to implement a defined vision
D) Creating a list of steps through which the organization will move on its way to a preset goal
Ans: B
Ahead: The Quantum Character of Leadership
Complexity: Difficult
Subject: Chapter 1
Taxonomy: Analysis
Title: A New Landscape for Leadership: Changing the Health Script in an Age of Value
______________________________________________________________________________________________
2|Page
Quantum Leadership: Creating Sustainable Value in Health
Care
Nancy M. Albert, and Sharon Pappas
7th Edition
,Table of Contents
Chapter 01 A New Landscape for Leadership: Changing the Health Script in an Age of Value 1
Chapter 02 A New Landscape for Leadership: Changing the Health Script in an Age of
Value 5
Chapter 03 Innovation Leadership and Professional Governance: Building the Structure for
Transformation 9
Chapter 04 Innovation and Opportunity: Leading Through the White Water of Change 13
Chapter 05 From Evidence to Innovation: Measuring the Foundations of Practice and Value 17
Chapter 06 Diversity and Difference: Managing Conflict in a Transdisciplinary Network 21
Chapter 07 Leading Constant Movement: Transforming Chaos and Crisis 25
Chapter 08 The Focused Leader: Embracing Vulnerability, Risk Taking, and the Potential
to Succeed 29
Chapter 09 Transforming Error and Engaging Failure Toward a Culture of Safety 33
Chapter 10 The Fully Engaged Leader: Demonstrating Capacity to Sustain Relationships 37
Chapter 11 Toxic Organizations and People: The Leader as Transformer 42
Chapter 12 Coaching for Unending Change: Transforming the Membership Community 46
Chapter 13 The Leader's Courage to Be Willing: Building a Context for Hope 50
Chapter 14 Engaging the Spirit of Leadership: Becoming a Living Leader 54
Midterm Exam 58
Final Exam 78
,______________________________________________________________________________________________
Test Bank - Quantum Leadership: Creating Sustainable Value in Health Care, 7th Edition (Albert, 2025)
Chapter 01 A New Landscape for Leadership: Changing the Health Script in an Age of
Value
Multiple Choice
1. Which of the following terms from the science of complex systems describes the process by
which systems seek to renew themselves?
A) Autocatalysis
B) Strange attractor
C) Autopoiesis
D) Dissipative structures
Ans: C
Ahead: The Quantum Character of Leadership
Complexity: Moderate
Subject: Chapter 1
Taxonomy: Recall
Title: A New Landscape for Leadership: Changing the Health Script in an Age of Value
2. Which of the following is a skill set of a knowledge worker?
A) Functional analysis
B) Process practice
C) Unilateral performance
D) Competent care
Ans: D
Ahead: Leading in a World of Constant Movement
Complexity: Easy
Subject: Chapter 1
Taxonomy: Recall
Title: A New Landscape for Leadership: Changing the Health Script in an Age of Value
3. How has quantum theory influenced the conceptual foundations of the sciences and their
social application?
______________________________________________________________________________________________
1|Page
, ______________________________________________________________________________________________
Test Bank - Quantum Leadership: Creating Sustainable Value in Health Care, 7th Edition (Albert, 2025)
A) It has led to mass production.
B) It has increased interdisciplinary team action.
C) It has supported compartmentalism and reductionism.
D) It has increased the use of discrete action.
Ans: B
Ahead: Leading in the Postdigital Age
Complexity: Difficult
Subject: Chapter 1
Taxonomy: Analysis
Title: A New Landscape for Leadership: Changing the Health Script in an Age of Value
4. What implications do fractals have on organizations?
A) At every level of the organization, there exists a self-organizing capacity.
B) Elements of the organizational structure act as an insulation against the demand for reform.
C) The capacity for change implementation is increased.
D) There is an affinity for multidirectional complexity and uncertainty.
Ans: A
Ahead: The Quantum Character of Leadership
Complexity: Difficult
Subject: Chapter 1
Taxonomy: Analysis
Title: A New Landscape for Leadership: Changing the Health Script in an Age of Value
5. How can a leader act as a strategist?
A) Detailing the organization's future point in time
B) Analyzing the relationship of the system to its external environment
C) Providing step-by-step guidance on how to implement a defined vision
D) Creating a list of steps through which the organization will move on its way to a preset goal
Ans: B
Ahead: The Quantum Character of Leadership
Complexity: Difficult
Subject: Chapter 1
Taxonomy: Analysis
Title: A New Landscape for Leadership: Changing the Health Script in an Age of Value
______________________________________________________________________________________________
2|Page
