ServiceNow CSA Quebec Delta Practice Test 1
& 2 Questions & Answers
1.Which certificate-based authentication methods can be enabled so that
users can log into the Service Portal?
Answer Anti Signals
2.Which type of notification allow users to know when knowledge articles
are about to expire?
Answer Email Notifications
3.Which fields can be configured in reporting to perform arithmetic,
coalesce, concatenation, and length?
Answer Function Fields
1/
6
,4. Which field type allows users to use positive or negative values?
Answer FX Currency
5.The ServiceNow Virtual Agent provides assistance within a
messaging interface. Which capability allows end users to configure
Virtual Agent to intercept and help resolve submitted incidents?
Answer Incident Auto-Resolution
6.Which tool allow users to reuse content by creating, editing, and
publishing knowledge blocks?
Answer Agent Workspace
7.Which plugin allows users to install multiple applications, application-
cus- tomizations, or plugins at once?
Answer Continuous Integration and Continuous Delivery [CICD]
SpokeBatch Install
2/
6
& 2 Questions & Answers
1.Which certificate-based authentication methods can be enabled so that
users can log into the Service Portal?
Answer Anti Signals
2.Which type of notification allow users to know when knowledge articles
are about to expire?
Answer Email Notifications
3.Which fields can be configured in reporting to perform arithmetic,
coalesce, concatenation, and length?
Answer Function Fields
1/
6
,4. Which field type allows users to use positive or negative values?
Answer FX Currency
5.The ServiceNow Virtual Agent provides assistance within a
messaging interface. Which capability allows end users to configure
Virtual Agent to intercept and help resolve submitted incidents?
Answer Incident Auto-Resolution
6.Which tool allow users to reuse content by creating, editing, and
publishing knowledge blocks?
Answer Agent Workspace
7.Which plugin allows users to install multiple applications, application-
cus- tomizations, or plugins at once?
Answer Continuous Integration and Continuous Delivery [CICD]
SpokeBatch Install
2/
6
