EMD Recertification Test Preparation
Five Techniques of Call Management - ANS-1. Minimising name-Processing gaps
2. Focus on the callers message, NOT the way it's far added
3. Acknowledge the caller's emotion
4. Using calming strategies all through the call.
5. Use repetitive persistance while necessary.
7 Protocols of Case Evaluation - ANS-1. Case Entry
2. CC phase
3. Key Questions
4. Dispatch Life Support Instructions
five. Diagnostic & Instruments Tools
6. Final Coding
7. Customer Service.
CC - ANS-Chief Complaint
Describe 2 features of a shunt Protocol - ANS-1. Shunt Protocols assist ensure the proper
protocol is being utilised for the CC.
2. Key questions in a Shunt Protocol assist help pick out signs or conditions that could
necessitate using other protocols.
DLS - ANS-Dispatch Life Support
Formula for assigning a Determinant Code - ANS-CC protocol no
Determinant Level
Determinant Descriptor
Problem Suffix
List 2 capabilities of Determinant Descriptors - ANS-1. Designed to facilitate appropriate
useful resource allocation and their mode of reaction.
2. Enable the EMD to select the maximum appropriate Determinant Code for the scenario to
hand.
List the Four Basic Protocol Components of MPDS. - ANS-1 Case Entry Protocol
2 Chief Complaint Protocols
three. Case Exit Protocol
4. Pre-Arrival Instruction Protocols.
Order of priority for Chief Complaint - ANS-1. Safety Related
2. = Trauma pick mechanism of damage
3. = Medical choose principal symptom.
Four. CC = becoming goto protocol 12 regardless of LOC & Breathing Status
Five Techniques of Call Management - ANS-1. Minimising name-Processing gaps
2. Focus on the callers message, NOT the way it's far added
3. Acknowledge the caller's emotion
4. Using calming strategies all through the call.
5. Use repetitive persistance while necessary.
7 Protocols of Case Evaluation - ANS-1. Case Entry
2. CC phase
3. Key Questions
4. Dispatch Life Support Instructions
five. Diagnostic & Instruments Tools
6. Final Coding
7. Customer Service.
CC - ANS-Chief Complaint
Describe 2 features of a shunt Protocol - ANS-1. Shunt Protocols assist ensure the proper
protocol is being utilised for the CC.
2. Key questions in a Shunt Protocol assist help pick out signs or conditions that could
necessitate using other protocols.
DLS - ANS-Dispatch Life Support
Formula for assigning a Determinant Code - ANS-CC protocol no
Determinant Level
Determinant Descriptor
Problem Suffix
List 2 capabilities of Determinant Descriptors - ANS-1. Designed to facilitate appropriate
useful resource allocation and their mode of reaction.
2. Enable the EMD to select the maximum appropriate Determinant Code for the scenario to
hand.
List the Four Basic Protocol Components of MPDS. - ANS-1 Case Entry Protocol
2 Chief Complaint Protocols
three. Case Exit Protocol
4. Pre-Arrival Instruction Protocols.
Order of priority for Chief Complaint - ANS-1. Safety Related
2. = Trauma pick mechanism of damage
3. = Medical choose principal symptom.
Four. CC = becoming goto protocol 12 regardless of LOC & Breathing Status
