WGU D072 Units 1-6 help Fundamentals for
Success in Business. Exam 2025 Questions
and Answers
To Improve Emotional Intelligence - ANS Behavioral interviews, Simulation feedback or
Surveys
behavioral interviews - ANS Guided interviews where individuals use their own words to
describe their thoughts and feelings.
Simulation feedback - ANS When individuals roleplay in challenging EI simulations
Mindfulness - ANS Being present and fully conscious without judgment
Supportive Communication - ANS to preserve a positive relationship between
communicators
Personal Competencies - ANS Self awareness, Self regulation, and motivation
Social Competencies - ANS Empathy and social skills
LeaderSHIP - ANS Leading a group of people or an organization
Manager - ANS A Person in a position of power and oversees a group of people/tasks
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, Internal Locus of Control - ANS People who believe THEY control their life
External Locus of Control - ANS People who attribute their success/failure to the outside
Job centered leadership behavior - ANS planning, scheduling, coordinating work activities
and providing resources
Employee- member centered leadership behaviors - ANS focus supporting employees
Accommodating (Yeild and Comply) - ANS High concern for people, Low concern for
production
Indifferent (Evade and Elude) - ANS Low concern for BOTH
Status Quo (Balance and Compromise) - ANS Mid Concern for BOTH
Sound (Contribute and Commit) - ANS High concern for BOTH
Controlling (direct and dominate) - ANS Low concern for people high concern for production
Power - ANS the ability to influence the behavior of others to get what you want
Rational Persuasion - ANS Using facts, data, and logical arguments to try to convince others
that your point of view is the best alternative
Inspirational appeal - ANS Engage values, emotions and beliefs to gain support
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
Success in Business. Exam 2025 Questions
and Answers
To Improve Emotional Intelligence - ANS Behavioral interviews, Simulation feedback or
Surveys
behavioral interviews - ANS Guided interviews where individuals use their own words to
describe their thoughts and feelings.
Simulation feedback - ANS When individuals roleplay in challenging EI simulations
Mindfulness - ANS Being present and fully conscious without judgment
Supportive Communication - ANS to preserve a positive relationship between
communicators
Personal Competencies - ANS Self awareness, Self regulation, and motivation
Social Competencies - ANS Empathy and social skills
LeaderSHIP - ANS Leading a group of people or an organization
Manager - ANS A Person in a position of power and oversees a group of people/tasks
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, Internal Locus of Control - ANS People who believe THEY control their life
External Locus of Control - ANS People who attribute their success/failure to the outside
Job centered leadership behavior - ANS planning, scheduling, coordinating work activities
and providing resources
Employee- member centered leadership behaviors - ANS focus supporting employees
Accommodating (Yeild and Comply) - ANS High concern for people, Low concern for
production
Indifferent (Evade and Elude) - ANS Low concern for BOTH
Status Quo (Balance and Compromise) - ANS Mid Concern for BOTH
Sound (Contribute and Commit) - ANS High concern for BOTH
Controlling (direct and dominate) - ANS Low concern for people high concern for production
Power - ANS the ability to influence the behavior of others to get what you want
Rational Persuasion - ANS Using facts, data, and logical arguments to try to convince others
that your point of view is the best alternative
Inspirational appeal - ANS Engage values, emotions and beliefs to gain support
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
