Phlebotomy Chapter 1 & 2 Questions,
Phlebotomy Chapter 1-3, Phlebotomy
Chapter 1 & 2 Questions, Phlebotomy
Chapters 1, 2 and 3 Test Questions,
Phlebotomy Chapter 3 Test
Questions/Answers, Phlebotomy
Chapter 4 Exam Questions
Immunohematology
Another name for blood bank
Pharmacy
With which other hospital department would the laboratory coordinate therapeutic drug monitoring?
Sodium and potassium
Electrolyte testing includes...
A phlebotomist is a representative of the laboratory throughout the facility; good public relations
promotes a harmonious relationship with the staff; patients often equate venipuncture experiences
with the overall hospital care
Promoting good public relations is a part of the phlebotomist's role because
Vein incision
The term "phlebotomy" is derived from Greek words that, literally translated, mean
Collecting blood specimens, performing laboratory computer operations, transporting specimens to the
laboratory
What are the duties of the phlebotomist?
PBT
What are the credential for an ASCP-certified phlebotomist?
The patient does not speak english, is a very young child, is emotionally upset
,What is an example of a barrier to effective communication with a patient?
Frowning
What is an example of negative kinesics?
Intense odor of cologne
What communicates unprofessionalism?
Exsanguinate
When blood is withdrawn to dangerous or deadly limits
Clinical Laboratory Improvement Act '88 (CLIA)
Federal law that defines the responsibilities of medical laboratory personal
Ambulatory/Outpatient
Patients who can get to the lab or doctor's office on their own
Diversity awareness
Acknowledging a patient's beliefs, customs, knowledge, and attitudes exemplifies what?
False
A phlebotomist who gets the specimen for the doctor even if he or she must take shortcuts and save
time is exhibiting integrity. True or False?
False
The area of the lab where testing involving infectious diseases and the immune process is performed is
called immunohematology. True or False?
Assault and battery
Drawing a patient's blood without his or her permission can result in a charge of
Invasion of privacy
Two phlebotomists are discussing a patient's condition in the elevator. They are overheard by the
patient's daughter. This is an example of
C
Which of the following would not violate a patient's right to confidentiality?
A. Indicating the nature of a patient's disease on the door
B. Listing all HIV+ patients in the laboratory computer
C. Sharing collection site information on a difficult patient
D. Tacking a patient's laboratory results on the bulletin board
Improper treatment
,Malpractice is a claim of
Negligent
If a phlebotomist fails to put the needle and holder in the sharps container, he or she is _______.
C
Which one of the following examples is unrelated to quality control?
A. Checking expiration dates of evacuated tubes
B. Documenting maintenance on centrifuge
C. Employees filling out their time sheets daily
D.Recording refrigerator temperature daily
Potassium
Chilling will adversely affect the quality of test results for which analyte?
1. Defined as the steps necessary to deliver a product or service
2. Made up of pre analytical, analytical, and post analytical processes
3. Monitored throughout the process by quality indicators
A clinical laboratory "path of work flow" is what?
The Joint Commission
The "standard of care" in the practice of phlebotomy is influenced by which organization?
1. Description of the consequence
2. Details of the corrective action taken
3. Explanation of the problem
A specimen was mislabeled on the floor. The phlebotomist is required to fill out an incident report form.
What information is part of the report?
The blood culture contamination rate will not exceed the national rate
An example of a QA indicator is. . .
Refer to the collection manual for instruction
The only phlebotomist in an outpatient center is not familiar with the test that a physician has ordered.
What is the most appropriate action to take?
Slow down metabolic processes
Some test specimens require immediate cooling in ice and water slurry to. . .
Joint Commission
One of the key players in bringing quality assessment review techniqures to healthcare is the
_____________.
Good Lab Practices (GLP)
, _____________ emphasizes quality assurance in collecting and performing blood work using waived
testing kits.
Clinical Lab Standard Institute (CLSI)
A global, nonprofit, standards-developing organization with representatives from the profession,
industry, and government who use a consensus process to develop voluntary guidelines and standards
for all areas of the laboratory is ________.
False
True or False? A good way to avoid lawsuits is to consistently perform venipuncture as rapidly as
possible to get the results to the physician quickly.
True
True or False? Labeling of a specimen must be exact.
B. fleam
Early equipment used for bloodletting is called
a. cup
b. fleam
c. hemostat
d. leech
D. all of the above
A factor that contributes to the overall professional impression made by the phlebotomist is
a. compassion
b. dependability
c. self-confidence
d. all of the above
B. kinesics
The study of nonverbal/body language communications is called
a. kinesics slip
b. kinesics
c. body language
d. traditions
a. certification
The evidence that an individual has mastered fundamental competencies in his or her technical area is
called
a. certification
b. ethics
c. esteem
d. tort
Phlebotomy Chapter 1-3, Phlebotomy
Chapter 1 & 2 Questions, Phlebotomy
Chapters 1, 2 and 3 Test Questions,
Phlebotomy Chapter 3 Test
Questions/Answers, Phlebotomy
Chapter 4 Exam Questions
Immunohematology
Another name for blood bank
Pharmacy
With which other hospital department would the laboratory coordinate therapeutic drug monitoring?
Sodium and potassium
Electrolyte testing includes...
A phlebotomist is a representative of the laboratory throughout the facility; good public relations
promotes a harmonious relationship with the staff; patients often equate venipuncture experiences
with the overall hospital care
Promoting good public relations is a part of the phlebotomist's role because
Vein incision
The term "phlebotomy" is derived from Greek words that, literally translated, mean
Collecting blood specimens, performing laboratory computer operations, transporting specimens to the
laboratory
What are the duties of the phlebotomist?
PBT
What are the credential for an ASCP-certified phlebotomist?
The patient does not speak english, is a very young child, is emotionally upset
,What is an example of a barrier to effective communication with a patient?
Frowning
What is an example of negative kinesics?
Intense odor of cologne
What communicates unprofessionalism?
Exsanguinate
When blood is withdrawn to dangerous or deadly limits
Clinical Laboratory Improvement Act '88 (CLIA)
Federal law that defines the responsibilities of medical laboratory personal
Ambulatory/Outpatient
Patients who can get to the lab or doctor's office on their own
Diversity awareness
Acknowledging a patient's beliefs, customs, knowledge, and attitudes exemplifies what?
False
A phlebotomist who gets the specimen for the doctor even if he or she must take shortcuts and save
time is exhibiting integrity. True or False?
False
The area of the lab where testing involving infectious diseases and the immune process is performed is
called immunohematology. True or False?
Assault and battery
Drawing a patient's blood without his or her permission can result in a charge of
Invasion of privacy
Two phlebotomists are discussing a patient's condition in the elevator. They are overheard by the
patient's daughter. This is an example of
C
Which of the following would not violate a patient's right to confidentiality?
A. Indicating the nature of a patient's disease on the door
B. Listing all HIV+ patients in the laboratory computer
C. Sharing collection site information on a difficult patient
D. Tacking a patient's laboratory results on the bulletin board
Improper treatment
,Malpractice is a claim of
Negligent
If a phlebotomist fails to put the needle and holder in the sharps container, he or she is _______.
C
Which one of the following examples is unrelated to quality control?
A. Checking expiration dates of evacuated tubes
B. Documenting maintenance on centrifuge
C. Employees filling out their time sheets daily
D.Recording refrigerator temperature daily
Potassium
Chilling will adversely affect the quality of test results for which analyte?
1. Defined as the steps necessary to deliver a product or service
2. Made up of pre analytical, analytical, and post analytical processes
3. Monitored throughout the process by quality indicators
A clinical laboratory "path of work flow" is what?
The Joint Commission
The "standard of care" in the practice of phlebotomy is influenced by which organization?
1. Description of the consequence
2. Details of the corrective action taken
3. Explanation of the problem
A specimen was mislabeled on the floor. The phlebotomist is required to fill out an incident report form.
What information is part of the report?
The blood culture contamination rate will not exceed the national rate
An example of a QA indicator is. . .
Refer to the collection manual for instruction
The only phlebotomist in an outpatient center is not familiar with the test that a physician has ordered.
What is the most appropriate action to take?
Slow down metabolic processes
Some test specimens require immediate cooling in ice and water slurry to. . .
Joint Commission
One of the key players in bringing quality assessment review techniqures to healthcare is the
_____________.
Good Lab Practices (GLP)
, _____________ emphasizes quality assurance in collecting and performing blood work using waived
testing kits.
Clinical Lab Standard Institute (CLSI)
A global, nonprofit, standards-developing organization with representatives from the profession,
industry, and government who use a consensus process to develop voluntary guidelines and standards
for all areas of the laboratory is ________.
False
True or False? A good way to avoid lawsuits is to consistently perform venipuncture as rapidly as
possible to get the results to the physician quickly.
True
True or False? Labeling of a specimen must be exact.
B. fleam
Early equipment used for bloodletting is called
a. cup
b. fleam
c. hemostat
d. leech
D. all of the above
A factor that contributes to the overall professional impression made by the phlebotomist is
a. compassion
b. dependability
c. self-confidence
d. all of the above
B. kinesics
The study of nonverbal/body language communications is called
a. kinesics slip
b. kinesics
c. body language
d. traditions
a. certification
The evidence that an individual has mastered fundamental competencies in his or her technical area is
called
a. certification
b. ethics
c. esteem
d. tort
