D470 TRANSPORTATION AND LOGISTICS UPDATED
QUESTIONS AND VERIFIED ANSWERS
volume-to-weight ratio - CORRECT ANSWER✅✅✅volume (L x W x H)/weight
Helps ensure efficient space utilization and compliance with mode restrictions.
Product Life Cycle (PLC) Stages - CORRECT ANSWER✅✅✅Introductory Stage, Growth Stage,
Maturity Stage, Decline Stage
What are the 4 Vs of Operations Management? (Unilever's Operations Manageent) - CORRECT
ANSWER✅✅✅Volume, Variety, Variability, and Visibility.
Volume Operational Production Strategy - CORRECT ANSWER✅✅✅Refers to how much production
of a specific product is required to satisfy its overall demand in the market. (Physical number of units or
items produced)
Variety Operational Production Strategy - CORRECT ANSWER✅✅✅Related to the variety of
goods/services to be produced and sold to customers. (Diversity) Selling various products or services
helps organizations increase sales and profit potential and decreases product dependency.
Variation Operational Production Strategy - CORRECT ANSWER✅✅✅Refers to how much the level of
demand changes over some time due to external factors.
Visibility Operational Production Strategy - CORRECT ANSWER✅✅✅Refers to value chain of a
company's all processes put together.
Project Production - CORRECT ANSWER✅✅✅one-at-a-time production of a product made to
customer order
Mass Production - CORRECT ANSWER✅✅✅Process of making large quantities of a product quickly
and cheaply
,Continuous Production - CORRECT ANSWER✅✅✅the production of a very-high-volume commodity
product with highly automated equipment. Machines constantly make the product.
Batch Production - CORRECT ANSWER✅✅✅producing a limited number of identical products - each
item in the batch passes through one stage of production before passing on to the next stage
Time Performance - CORRECT ANSWER✅✅✅A measure of how often a supplier meets agreed-upon
delivery dates (used in supply-chain management metrics).
Quality Performance - CORRECT ANSWER✅✅✅The product or service performs its intended
function as identified by the consumer. (minimize waste)
Flexibility Performance - CORRECT ANSWER✅✅✅The ability to respond proactively or reactively to
uncertainties in the business environment.
Dependability Performance - CORRECT ANSWER✅✅✅Can be counted on to follow through and
achieve results with consistency. (the way it was intended and on time)
Logistics Reengineering Process (LRP) Goal - CORRECT ANSWER✅✅✅Analyze workflows within and
between enterprises in order to optimize end-to-end processes and eliminate tasks that don't provide
customer value. Used to achieve significant improvements in operational efficiencies.
Reverse Logistics - CORRECT ANSWER✅✅✅The area of logistics that involves bringing goods back to
the manufacturer because of defects or for recycling materials.
Cross-docking - CORRECT ANSWER✅✅✅A technique whereby goods arriving at a warehouse from a
supplier are unloaded from the supplier's truck and loaded onto outbound trucks, thereby avoiding
warehouse storage.
Postponement - CORRECT ANSWER✅✅✅a hybrid production method whereby basic units of a
finished good are manufactured in advance of actual demand and held in strategic form or location until
demand occurs, when final customization takes place
, What is the most efficient way to minimize empty miles in transportation? - CORRECT
ANSWER✅✅✅Picking up lots from suppliers after drop-off to customers. (ex. picking up raw
materials on the way back to the warehouse from customer deliveries)
Operational Decision in Shipping Company's Functionality - CORRECT ANSWER✅✅✅Vehicle
maintenance.
Operational Decisions - CORRECT ANSWER✅✅✅Short-term choices typically made on a weekly,
daily, or hourly basis.
Outsourcing Drivers - CORRECT ANSWER✅✅✅* Opportunity for users to focus on their core
business or core competence.
* Organizational and cost benefits
* Concentrate their management expertise in their core business areas.
* Access to wider knowledge. (tech and experience)
* Capital cost advantage due to the lack of requirement to invest in facilities and resources for the
distribution.
* Reduction of ownership and responsibility (taken off of the balance sheet (more profitable on paper))
* Economies of scale
* Clearer picture of operating costs
* Greater flexibility
Outsourcing Approach - CORRECT ANSWER✅✅✅* Preparation and issue of an invitation for
contractors to tender for the work. (RFI) request for information
* The production of the request for a proposal for the shortlisted contractors (RFP)
* Evaluation and comparison of the responses to the request.
* Risk assessment exercise to identify any potential problems.
* Final contract formulation
* Implementation and management of the outsourced operation (planning and monitoring)
Outsourcing Drawbacks - CORRECT ANSWER✅✅✅* Cultural Incompatibility
QUESTIONS AND VERIFIED ANSWERS
volume-to-weight ratio - CORRECT ANSWER✅✅✅volume (L x W x H)/weight
Helps ensure efficient space utilization and compliance with mode restrictions.
Product Life Cycle (PLC) Stages - CORRECT ANSWER✅✅✅Introductory Stage, Growth Stage,
Maturity Stage, Decline Stage
What are the 4 Vs of Operations Management? (Unilever's Operations Manageent) - CORRECT
ANSWER✅✅✅Volume, Variety, Variability, and Visibility.
Volume Operational Production Strategy - CORRECT ANSWER✅✅✅Refers to how much production
of a specific product is required to satisfy its overall demand in the market. (Physical number of units or
items produced)
Variety Operational Production Strategy - CORRECT ANSWER✅✅✅Related to the variety of
goods/services to be produced and sold to customers. (Diversity) Selling various products or services
helps organizations increase sales and profit potential and decreases product dependency.
Variation Operational Production Strategy - CORRECT ANSWER✅✅✅Refers to how much the level of
demand changes over some time due to external factors.
Visibility Operational Production Strategy - CORRECT ANSWER✅✅✅Refers to value chain of a
company's all processes put together.
Project Production - CORRECT ANSWER✅✅✅one-at-a-time production of a product made to
customer order
Mass Production - CORRECT ANSWER✅✅✅Process of making large quantities of a product quickly
and cheaply
,Continuous Production - CORRECT ANSWER✅✅✅the production of a very-high-volume commodity
product with highly automated equipment. Machines constantly make the product.
Batch Production - CORRECT ANSWER✅✅✅producing a limited number of identical products - each
item in the batch passes through one stage of production before passing on to the next stage
Time Performance - CORRECT ANSWER✅✅✅A measure of how often a supplier meets agreed-upon
delivery dates (used in supply-chain management metrics).
Quality Performance - CORRECT ANSWER✅✅✅The product or service performs its intended
function as identified by the consumer. (minimize waste)
Flexibility Performance - CORRECT ANSWER✅✅✅The ability to respond proactively or reactively to
uncertainties in the business environment.
Dependability Performance - CORRECT ANSWER✅✅✅Can be counted on to follow through and
achieve results with consistency. (the way it was intended and on time)
Logistics Reengineering Process (LRP) Goal - CORRECT ANSWER✅✅✅Analyze workflows within and
between enterprises in order to optimize end-to-end processes and eliminate tasks that don't provide
customer value. Used to achieve significant improvements in operational efficiencies.
Reverse Logistics - CORRECT ANSWER✅✅✅The area of logistics that involves bringing goods back to
the manufacturer because of defects or for recycling materials.
Cross-docking - CORRECT ANSWER✅✅✅A technique whereby goods arriving at a warehouse from a
supplier are unloaded from the supplier's truck and loaded onto outbound trucks, thereby avoiding
warehouse storage.
Postponement - CORRECT ANSWER✅✅✅a hybrid production method whereby basic units of a
finished good are manufactured in advance of actual demand and held in strategic form or location until
demand occurs, when final customization takes place
, What is the most efficient way to minimize empty miles in transportation? - CORRECT
ANSWER✅✅✅Picking up lots from suppliers after drop-off to customers. (ex. picking up raw
materials on the way back to the warehouse from customer deliveries)
Operational Decision in Shipping Company's Functionality - CORRECT ANSWER✅✅✅Vehicle
maintenance.
Operational Decisions - CORRECT ANSWER✅✅✅Short-term choices typically made on a weekly,
daily, or hourly basis.
Outsourcing Drivers - CORRECT ANSWER✅✅✅* Opportunity for users to focus on their core
business or core competence.
* Organizational and cost benefits
* Concentrate their management expertise in their core business areas.
* Access to wider knowledge. (tech and experience)
* Capital cost advantage due to the lack of requirement to invest in facilities and resources for the
distribution.
* Reduction of ownership and responsibility (taken off of the balance sheet (more profitable on paper))
* Economies of scale
* Clearer picture of operating costs
* Greater flexibility
Outsourcing Approach - CORRECT ANSWER✅✅✅* Preparation and issue of an invitation for
contractors to tender for the work. (RFI) request for information
* The production of the request for a proposal for the shortlisted contractors (RFP)
* Evaluation and comparison of the responses to the request.
* Risk assessment exercise to identify any potential problems.
* Final contract formulation
* Implementation and management of the outsourced operation (planning and monitoring)
Outsourcing Drawbacks - CORRECT ANSWER✅✅✅* Cultural Incompatibility
