AAHAM EXAM SCRIPT 2025 QUESTIONS ANSD SOLUTIONS
RATED A+
✔✔COMPLETE THE FOLLOWING SENTENCES TO INDICATE THE ACTIONS A
CREDITOR MUST TAKE UPON RECEIPT OF A CHAPTER 7 NOTIFICATION.
A. FLAG
B. SUSPEND....
C. CEASE....
D. NOTIFY....
E. FORWARD....
F. NOTIFY.... - ✔✔A. the account.
B. all collection activity.
C. allcontact with the patient.
D. any third party collection agencies.
E. a copy of the notice to third party collection agents.
F. all parties if any payments are received.
✔✔Which of the following is not a true statement about a discharged bankruptcy?
a. It releases the guarantor/patient from financial responsibility of any and all account
balances listed on the bankruptcy petition.
b. The account balance is to be written off to the appropriate transaction code.
c. It covers any patient accounts that occur within six months following the notification.
d. It is usually entered within six months when a Chapter 7 bankruptcy is deemed to
have no assets. - ✔✔C. It covers any patient accounts that occur within six months
following the notification.
✔✔Which of the following is not a true statement about a dismissed bankruptcy?
a. It is a court ruling whereby the bankruptcy is rejected.
b. The most common reason for dismissal is the debtor agreeing to pay each creditor a
portion of the debt owed.
c. It means a creditor can bill the debtor directly, refer the account to a collection
agency, or pursue litigation. - ✔✔B. The most common reason for dismissal is the
debtor agreeing to pay each creditor a portion of the debt owed.
, ✔✔Which of the following is not a true statement about the steps to be taken when
notice is received that a patient is deceased?
a. Check if a legitimate estate exists and file an appropriate caveat to the estate.
b. Check the register of wills for an estate.
c. Change the mailing address to "The Family of [Patient Name]."
d. If there is no estate and no one assumes financial responsibility, write off any
remaining self-pay balance. - ✔✔C. Change the mailing address to "The Family of
[Patient Name]."
✔✔Advantages of courtesy discharge include:
a. Improves patient-hospital relations
b. Improves traffic flow
c. Reduces need for additional staff at peak discharge times
d. Allows for greater accuracy in billing
e. All of the above - ✔✔E. All of the Above.
✔✔Common stalls and delays with third party payers include all of the following except:
a. Bill never received by payer
b. COB or MSP problems
c. Medical record/chart needed for review
d. Excessive number of staff working claims - ✔✔D. Excessive numbers of staff working
claims.
✔✔What tips do you recall about making collection efforts with internal resources? -
✔✔DOCUMENT DOCUMENT DOCUMENT...
✔✔Someone who moves or changes residence and fails to notify creditors, but has a
forwarding address available, is a(n):
a. Intentional skip
b. Unintentional skip
c. False skip - ✔✔B. Unintentional skip.
✔✔A skip caused by clerical error at the time of registration is a(n):
a. Intentional skip
b. Unintentional skip
c. False skip - ✔✔c. False skip.
✔✔Someone who avoids paying bills by changing his or her residency and failing to
leave a forwarding address, purposely changing his or her name, or intentionally giving
false information is a(n):
a. Intentional skip
RATED A+
✔✔COMPLETE THE FOLLOWING SENTENCES TO INDICATE THE ACTIONS A
CREDITOR MUST TAKE UPON RECEIPT OF A CHAPTER 7 NOTIFICATION.
A. FLAG
B. SUSPEND....
C. CEASE....
D. NOTIFY....
E. FORWARD....
F. NOTIFY.... - ✔✔A. the account.
B. all collection activity.
C. allcontact with the patient.
D. any third party collection agencies.
E. a copy of the notice to third party collection agents.
F. all parties if any payments are received.
✔✔Which of the following is not a true statement about a discharged bankruptcy?
a. It releases the guarantor/patient from financial responsibility of any and all account
balances listed on the bankruptcy petition.
b. The account balance is to be written off to the appropriate transaction code.
c. It covers any patient accounts that occur within six months following the notification.
d. It is usually entered within six months when a Chapter 7 bankruptcy is deemed to
have no assets. - ✔✔C. It covers any patient accounts that occur within six months
following the notification.
✔✔Which of the following is not a true statement about a dismissed bankruptcy?
a. It is a court ruling whereby the bankruptcy is rejected.
b. The most common reason for dismissal is the debtor agreeing to pay each creditor a
portion of the debt owed.
c. It means a creditor can bill the debtor directly, refer the account to a collection
agency, or pursue litigation. - ✔✔B. The most common reason for dismissal is the
debtor agreeing to pay each creditor a portion of the debt owed.
, ✔✔Which of the following is not a true statement about the steps to be taken when
notice is received that a patient is deceased?
a. Check if a legitimate estate exists and file an appropriate caveat to the estate.
b. Check the register of wills for an estate.
c. Change the mailing address to "The Family of [Patient Name]."
d. If there is no estate and no one assumes financial responsibility, write off any
remaining self-pay balance. - ✔✔C. Change the mailing address to "The Family of
[Patient Name]."
✔✔Advantages of courtesy discharge include:
a. Improves patient-hospital relations
b. Improves traffic flow
c. Reduces need for additional staff at peak discharge times
d. Allows for greater accuracy in billing
e. All of the above - ✔✔E. All of the Above.
✔✔Common stalls and delays with third party payers include all of the following except:
a. Bill never received by payer
b. COB or MSP problems
c. Medical record/chart needed for review
d. Excessive number of staff working claims - ✔✔D. Excessive numbers of staff working
claims.
✔✔What tips do you recall about making collection efforts with internal resources? -
✔✔DOCUMENT DOCUMENT DOCUMENT...
✔✔Someone who moves or changes residence and fails to notify creditors, but has a
forwarding address available, is a(n):
a. Intentional skip
b. Unintentional skip
c. False skip - ✔✔B. Unintentional skip.
✔✔A skip caused by clerical error at the time of registration is a(n):
a. Intentional skip
b. Unintentional skip
c. False skip - ✔✔c. False skip.
✔✔Someone who avoids paying bills by changing his or her residency and failing to
leave a forwarding address, purposely changing his or her name, or intentionally giving
false information is a(n):
a. Intentional skip
