WITH WELL ELABORATED SOLUTIONS
Process used to examine internal and external enviroment - ANSWER Strengths
Weaknesses
Opportunities
Threats
Process used to examine external environment - ANSWER Political
Economic
Sociological
Technological
Legislative
Environmental
Areas of law to consider - ANSWER Health and Safety
Employment
Contract
Data protection
Freedom of information
Four components of governance - ANSWER Portfolio direction
Sponsorship
Project management
Disclosure and reporting
Principles of good governance - ANSWER Policies and regulations
Defined roles: Sponsor, senior management...
Change control process
Structured gated project life cycle
Gate reviews. Go or no go.
Clearly defined roles and responsibilities
Independent scrutiny
Stakeholder engagement
Recording and communicating key decisions
,Benefits of governance - ANSWER Clear reporting and escalation criteria
Independent audits and reviews
Empowerment to make appropiate decisions
Culture of improvement and disclosure
Engaged and more trusting stakeholders
Assures stakeholders
Achieve return on investment. Optimisation of investment.
Resource usage justified.
No unacceptable risks.
Avoidance of common failures
Better communication
Delivery credibility
Minimising risk
Regulatory compliance
Phases of project life cycle - ANSWER Concept
Definition
Development
Handover and closure
Project reviews - ANSWER Stage review
Gate review
Project evaluation review
Post-project review
Benefits review
Audit
Benefits of a project lifecycle - ANSWER Consistency
High Level Planning.More effective planning
Go/no go decisions.Improved decision-making
Phase end reviews.Improved governance
Manage funding
Lesson Learned. Improved communication
Management focus on the early phases
Stakeholder management process - ANSWER IAPE
Identify
Assess
,Plan communications
Engage and influence
Benefits of stakeholder management - ANSWER Increase support for the project
Increase likelihood of acquiring resource
Minimising resistance allows you to focus on project
Better chance of deliverable acceptance
Enhanced decision making and communication
Content of the business case - ANSWER BOBCRT
Background
Options
Benefits
Costs
(A)
Risk
Timescales
Success factors - ANSWER Success factors are management practices that when
implemented, will increase the likelihood of success of a project, programme or
portfolio. The degree to which these practices are established and embedded within an
organisation indicates its level of maturity.
Senior management commitment
Clear project goals and objectives
Focus on Business Value
Proper project governance
Clear and timely communication
Capable and motivated team
Negotiation process - ANSWER PDPBAR
Planning
Discussing
Bargaining
Agreement
Review
Preparing/planning for a negotiation - ANSWER Consult with others
, Identify interests on both sides
Identify BATNA (Best Alternative To a Negogiated Agreement)
Balance of power
Negotiating strategy
Prepare your team
Tactics of negotiation - ANSWER Using real or fake deadlines
Good guy/bad guy
Limited authority
Auction
Silence
Problems with Estimating - ANSWER Optimism/pessimism
Social/political pressure
Lack of experience
Unclear scope
Inaccurate source data
Types of estimate - ANSWER Comparative
Parametric
Bottom-up
Three-point/PERT
PERT estimate formula - ANSWER
Time scheduling activities - ANSWER ICECAP-B
Identify all activities
Create a detaled logical model
Estimate duration activities
Calculate the critical path, overall duration and float
Apply and identify the milestones
Present findings
BASELINE
Total float definition - ANSWER The amount of time an activity can be delayed or
extended without affecting the project duration
Free float duration - ANSWER The amount of time an activity can be delayed without