Alaska Airlines Training Study Guide / Actual Exam Questions with Certified Solutions / Newest

Practice questions for this set Terms in this set (35) AFT tail, or rear of the aircraft Alternate an airport other than the scheduled airport where the aircraft is to land. Base The station a flight attendant is assigned to by seniority. Captain The pilot in command of the aircraft and its crew members, sits in the left seat in the flight deck. Catering Provides the food, beverages, and service equipment for flights. Code of Federal Regulations (CFR's) A set of standards to which each airline must conform. The regulations are required to be met, and if violated, carry substantial fines and penalties to both the airline and the individual crew member. crew scheduling Responsible for ensuring all flights are staffed with the correct number of flight attendants and flight deck crew members. Customer Service Agents (CSA's) Sell tickets, check in customers, board flights and assist customers with other requests while on the ground.