WGU C215 OPERATION MANAGEMENT
OA/WGU C215 OBJECTIVE ASSESSEMENT
EXAM 2025 WITH ACTUAL CORRECT
QUESTIONS AND VERIFIED DETAILED
ANSWERS |FREQUENTLY TESTED
QUESTIONS AND SOLUTIONS |ALREADY
GRADED A+|LATEST UPDATE |GUARANTEED
PASS
What are two strategic objectives for every member of the supply chain?
becoming more efficient
reducing production and delivery times
How does the status of overall customer satisfaction support supply chain objectives?
it measures efficency
What is the name of the model that has been created to examine the four different supply chain
perspectives of reliability, flexibility, expenses, and asset/utilization?
SCOR (Supply Chain Operations Reference)
The annual cost of goods sold for a company is $8,400,000 and the average inventory is
$1,200,000.
What is the number of weeks of supply?
7
A manufacturing firm uses warehouses and shippers in their supply chain.
At which stage of the firm's inventory management system would the statement "percentage of
the line items shipped on schedule" be used?
1|Page
,finished goods
How does inventory management differ for manufacturing organizations compared to service
organizations?
manufacturing organizations must keep a large amount of product on hand at all times,
regardless of demand
What is one advantage of a periodic review system?
less inventory is needed to protect against stockouts
A company's monthly widgets demand has been consistent for the past few years but now a
variable shift in demand is forecasted.
The demands are predicted to be:
-Jan 20,000 units
-Feb 17,000 units
-Mar 19,000 units
-Apr 21,000 units
-May 22,000 units
June 24,000 units
Beginning inventory of 10,000 units should be maintained.
What is the average monthly new widget production demand for the company?
20,500
A company suddenly finds demand has increased to 140% of its previous capacity. It has been
able to hire only a fraction of the employees previously laid off, and a warehouse fire destroyed
80% of its inventory.
Which two options does the company have to rapidly meet the new demand?
subcontract a portion of production capacity
hire temporary workers
What are two reasons a company might be hesitant to provide overtime as a capacity-based
option?
2|Page
,overtime is not a long term solution
overtime is typically a 50% wage premium
Why might a company avoid using demand-based options such as inventory and backorders
over a long period of time?
it is more risky
Which element is part of a financial plan?
budget projections
Why is the marketing plan essential to the creation of the aggregate plan?
the marketing plan provides insight into operations goals and activities for the year
What is meant by "duration of the change"?
the length of time one expects to need the different level of capacity
Which type of aggregated plan is preferable when a company produces custom or special
purpose equipment, one of a kind, or highly perishable products?
a chase aggregated plan
What are two common drawbacks of implementing an enterprise resource planning (ERP)
solution?
it requires extensive , often complex, training
it takes a long time to implement and to see any benefits
What is the primary purpose in using the master production schedule (MPS) in the marketing
department of an organization?
to identify new product demand
A company is experiencing an unusual amount of deliveries that are either late or an incorrect
quantity.
Which type of system is used to identify and manage this typ of problem?
CRP (capacity requirements planning)
Which statement is true about capacity requirements planning (CRP)?
3|Page
, production capacity is created for future production time
Why is capacity requirements planning (CRP) important?
it provides the ability to compare available production capabilities to the planned workload
Which project life cycle phase includes identifying the need for a project?
conception
A company decides and makes plans to enter into a new market.
Which project life cycle phase does this strategy relate to?
feasibility analysis
Which definition is used for quality evaluates how well a product performs its intended
function?
Fitness for use
Which total quality management (TQM) process was developed to stress management's
responsibility for quality?
14 points for quality improvement
Which total quality management (TQM) process consists of 13 published standards and
guidelines?
ISO 9000
A company manufactures shoes using a quality management system. The company needs to put
a process in place to measure any defects. The company would like to measure the number of
defects and observe the number of occurrences to isolate the particular defect.
Which quality tool should the company use to focus on correcting this particular issue?
checklist
Which quality control tool should be used to monitor the current status or end result of a
process?
Flowchart
Which group of keywords or phrases describes the crucial role that marketing plays in the total
quality management (TQM) process?
4|Page
OA/WGU C215 OBJECTIVE ASSESSEMENT
EXAM 2025 WITH ACTUAL CORRECT
QUESTIONS AND VERIFIED DETAILED
ANSWERS |FREQUENTLY TESTED
QUESTIONS AND SOLUTIONS |ALREADY
GRADED A+|LATEST UPDATE |GUARANTEED
PASS
What are two strategic objectives for every member of the supply chain?
becoming more efficient
reducing production and delivery times
How does the status of overall customer satisfaction support supply chain objectives?
it measures efficency
What is the name of the model that has been created to examine the four different supply chain
perspectives of reliability, flexibility, expenses, and asset/utilization?
SCOR (Supply Chain Operations Reference)
The annual cost of goods sold for a company is $8,400,000 and the average inventory is
$1,200,000.
What is the number of weeks of supply?
7
A manufacturing firm uses warehouses and shippers in their supply chain.
At which stage of the firm's inventory management system would the statement "percentage of
the line items shipped on schedule" be used?
1|Page
,finished goods
How does inventory management differ for manufacturing organizations compared to service
organizations?
manufacturing organizations must keep a large amount of product on hand at all times,
regardless of demand
What is one advantage of a periodic review system?
less inventory is needed to protect against stockouts
A company's monthly widgets demand has been consistent for the past few years but now a
variable shift in demand is forecasted.
The demands are predicted to be:
-Jan 20,000 units
-Feb 17,000 units
-Mar 19,000 units
-Apr 21,000 units
-May 22,000 units
June 24,000 units
Beginning inventory of 10,000 units should be maintained.
What is the average monthly new widget production demand for the company?
20,500
A company suddenly finds demand has increased to 140% of its previous capacity. It has been
able to hire only a fraction of the employees previously laid off, and a warehouse fire destroyed
80% of its inventory.
Which two options does the company have to rapidly meet the new demand?
subcontract a portion of production capacity
hire temporary workers
What are two reasons a company might be hesitant to provide overtime as a capacity-based
option?
2|Page
,overtime is not a long term solution
overtime is typically a 50% wage premium
Why might a company avoid using demand-based options such as inventory and backorders
over a long period of time?
it is more risky
Which element is part of a financial plan?
budget projections
Why is the marketing plan essential to the creation of the aggregate plan?
the marketing plan provides insight into operations goals and activities for the year
What is meant by "duration of the change"?
the length of time one expects to need the different level of capacity
Which type of aggregated plan is preferable when a company produces custom or special
purpose equipment, one of a kind, or highly perishable products?
a chase aggregated plan
What are two common drawbacks of implementing an enterprise resource planning (ERP)
solution?
it requires extensive , often complex, training
it takes a long time to implement and to see any benefits
What is the primary purpose in using the master production schedule (MPS) in the marketing
department of an organization?
to identify new product demand
A company is experiencing an unusual amount of deliveries that are either late or an incorrect
quantity.
Which type of system is used to identify and manage this typ of problem?
CRP (capacity requirements planning)
Which statement is true about capacity requirements planning (CRP)?
3|Page
, production capacity is created for future production time
Why is capacity requirements planning (CRP) important?
it provides the ability to compare available production capabilities to the planned workload
Which project life cycle phase includes identifying the need for a project?
conception
A company decides and makes plans to enter into a new market.
Which project life cycle phase does this strategy relate to?
feasibility analysis
Which definition is used for quality evaluates how well a product performs its intended
function?
Fitness for use
Which total quality management (TQM) process was developed to stress management's
responsibility for quality?
14 points for quality improvement
Which total quality management (TQM) process consists of 13 published standards and
guidelines?
ISO 9000
A company manufactures shoes using a quality management system. The company needs to put
a process in place to measure any defects. The company would like to measure the number of
defects and observe the number of occurrences to isolate the particular defect.
Which quality tool should the company use to focus on correcting this particular issue?
checklist
Which quality control tool should be used to monitor the current status or end result of a
process?
Flowchart
Which group of keywords or phrases describes the crucial role that marketing plays in the total
quality management (TQM) process?
4|Page
