QUESTIONS STRUCTURED|100% PASS
ANSWERS
1. Which one of the following is a primary
role of an emergency manager?
C
a. Incident commander.
Sample Certification Exam Questions -
b. Joint Information Center coordinator.
The Emergency Manager
c. Program coordinator.
d. Shelter manager.
2. What would the emergency manager's
role in mass care be?
a. Distributing emergency supplies.
b. Ensuring the proper organization pro- B
vides meals. Sample Certification Exam Questions -
c. Inspecting temporary housing facili- The Emergency Manager
ties.
d. Supervising physical security for con-
gregate shelters.
3. You are leading and influencing when
you are doing all of the following except
:
a. Encouraging someone else to assume
the leadership role in the group.
D
b. Establishing partnerships with neigh-
Sample Certification Exam Questions -
boring communities to share resources.
Leadership & Influence, Part 1
c. Inviting other members of the emer-
gency management team to discuss
common goals.
d. Telling them that it is your way or not
at all.
4. Effective delegation involves
.
a. Determining that all credit goes to the
team leader.
C
b. Ensuring that all tasks are equally dis-
Sample Certification Exam Questions -
tributed.
Leadership & Influence, Part 1
c. Ensuring that the person has the nec-
essary authority to do the job properly.
d. Guaranteeing all employees have a
chance to do the same task.
, AEM CERTIFICATION EXAM QUESTIONS AND ANSWERS 2025-2026|WELL
QUESTIONS STRUCTURED|100% PASS
ANSWERS
5. What should a leader do when setting
up implementation structures to facilitate
change?
a. Focus on interim systems because
there will be time later to deal with
long-term impact.
C
b. Consider primarily long-term impacts
Sample Certification Exam Questions -
because the short-term will take care of
Leadership & Influence, Part 2
itself.
c. Include representatives of all key
stakeholder groups.
d. Place the greatest emphasis on how
the change will impact the highest levels
of management.
6. During times of change, it is important
for leaders to :
a. Make sure that they put the right spin
on the situation, especially when things
are going badly. D
b. Discourage stakeholders from ex- Sample Certification Exam Questions -
pressing their misgivings. Leadership & Influence, Part 2
c. Explain the situation once, then move
on - don't dwell on it.
d. Communicate first through actions,
then words.
7. Airing your concerns about taking on
a new commitment is likely to:
a. Build trust. A
b. Erode trust. Sample Certification Exam Questions -
c. Expand your capacity to trust. Leadership & Influence, Part 3
d. Reduce your responsibility but en-
hance your authority.
8. Demonstrating conviction, courage,
compassion, and community can:
A
a. Be used by a transformational leader
Sample Certification Exam Questions -
to build trust.
Leadership & Influence, Part 3
b. Diminish your capacity for trusting oth-
ers.
, AEM CERTIFICATION EXAM QUESTIONS AND ANSWERS 2025-2026|WELL
QUESTIONS STRUCTURED|100% PASS
ANSWERS
c. Make you vulnerable to your adver-
saries.
d. Undermine or erode trust.
9. The emergency manager's role for
media relations is to:
(a.) Ensure plans for this function are in A
place and up-to-date. Sample Certification Exam Questions -
(b.) Make all contacts with the media. Program Management, Part 1
(c.) Review and approve all releases.
(d.) Serve as the primary spokesperson.
10. If the community already has an
emergency operations plan, the emer-
gency manager should:
(a.) Assume the plan is probably outdat-
ed, and proceed to develop a new one.
(b.) Consider this part of the job done, C
and focus on other activities. Sample Certification Exam Questions -
(c.) Coordinate a unified effort with all Program Management, Part 1
those responsible to keep the plan up-
dated.
(d.) Let the people responsible for the
various sections decide when and if
changes are needed.
11. Documentation is a legal and ad-
ministrative requirement for an emer-
gency management organization. As an
emergency manager, you will document C
which of the following records, except: Sample Certification Exam Questions -
a. incident records. Program Management, Part 2
b. mutual aid activities.
c. routine staffing records.
d. situation reports.
12. Anticipated emergency operations is
a budget item consisting of estimates for
C
emergencies that may occur during the
Sample Certification Exam Questions -
budget cycle. What type of data may be
Program Management, Part 2
needed to support these estimates?
a. Emergency operations plan.