Management,f10ef(Robbins)
Chapterf1f f IntroductionftofManagementfandfOrganizations
1) Today'sfmanagersfarefjustfasflikelyftofbefwomenfasftheyfarefmen.fAn
swer:f TRUE
Diff:f2
PagefRef:f4fTopic:
f WhofArefManagers?
Skill:f AACSB:fMulticulturalfandfDiversity
2) Managementfaffectsfemployeefmoralefbutfnotfafcompany'sffinancialfperformance.fA
nswer:f FALSE
Diff:f1
PagefRef:f5fTopic:
f WhofArefManagers?
Skill:f AACSB:fCommunication
3) Inforderftofbefconsideredfafmanager,fanfindividualfmustfcoordinatefthefworkfoffothers.fAn
swer:f TRUE
Diff:f2
PagefRef:f5fTopic:
f WhofArefManagers?
4) Supervisorsfandfforemenfmayfbothfbefconsideredffirst-
linefmanagers.fAnswer:f TRUE
Diff:f2
PagefRef:f6fTopic:
f WhofArefManagers?
5) Effectivenessfrefersftofthefrelationshipfbetweenfinputsfandfoutputs.fA
nswer:f FALSE
Diff:f2 PagefRef:f7
Topic:f WhatfIsfManagement?
6) Effectivenessfisfconcernedfwithfthefmeansfoffgettingfthingsfdone,fwhilefefficiencyfisfco
ncernedfwithfthefattainmentfofforganizationalfgoals.
Answer:f FALSEfDiff:
f2 PagefRef:f7
Topic:f WhatfIsfManagement?
7) Afgoalfoffefficiencyfisftofminimizefresourcefcosts.fA
nswer:f TRUE
Diff:f2 PagefRef:f7
Topic:f WhatfIsfManagement?
8) Efficiencyfisfdescribedfasf"doingfthingsfright."f
Answer:f TRUE
Diff:f2 PagefRef:f7
Topic:f WhatfIsfManagement?
1
Copyrightf©f2009fPearsonfEducation,fInc.fPublishingfasfPrenticefHall
,9) Managersfwhofarefeffectivefatfmeetingforganizationalfgoalsfalwaysfactfefficiently.fA
nswer:f FALSE
Diff:f3 PagefRef:f7
Topic:f WhatfIsfManagement?
10) Theffourfcontemporaryffunctionsfoffmanagementfarefplanning,forganizing,fleading,fandfco
ntrolling.
Answer:f TRUE
Diff:f1 PagefRef:f8
Topic:f WhatfDofManagersfDo?
11) Determiningfwhofreportsftofwhomfisfpartfoffthefcontrollingffunctionfoffmanagement.fAn
swer:f FALSE
Diff:f1 PagefRef:f8
Topic:f WhatfDofManagersfDo?
12) Directingfandfmotivatingfarefpartfoffthefcontrollingffunctionfoffmanagement.fA
nswer:f FALSE
Diff:f2 PagefRef:f8
Topic:f WhatfDofManagersfDo?
13) Fayol'sfmanagementffunctionsfarefbasicallyfequivalentftofMintzberg'sfmanagementfroles.fA
nswer:f FALSE
Diff:f2 PagefRef:f8-9
Topic:f WhatfDofManagersfDo?
14) Thefrolesfofffigurehead,fleader,fandfliaisonfarefallfinterpersonalfroles.fA
nswer:f TRUE
Diff:f3 PagefRef:f9
Topic:f WhatfDofManagersfDo?
15) DisturbancefhandlerfisfonefoffMintzberg'sfinterpersonalfroles.fA
nswer:f FALSE
Diff:f3 PagefRef:f9
Topic:f WhatfDofManagersfDo?
16) Mintzberg'sfinformationalfmanagementfrolefinvolvesfreceiving,fcollecting,fandfdisseminatingfin
formation.
Answer:f TRUE
Diff:f2 PagefRef:f9
Topic:f WhatfDofManagersfDo?
17) Mintzberg'sfresourcefallocationfrolefisfsimilarftofFayol'sfplanningffunctionfbecausefitfin
volvesfthefcoordinationfoffemployee'sfactivities.
Answer:f TRUE
Diff:f3 PagefRef:f8-9
Topic:f WhatfDofManagersfDo?
2
Copyrightf©f2009fPearsonfEducation,fInc.fPublishingfasfPrenticefHall
,18) Resourcefallocationfandfdisturbancefhandlingfarefbothfconsideredfdecisionalfroles.fA
nswer:f TRUE
Diff:f2 PagefRef:f9
Topic:f WhatfDofManagersfDo?
19) AffinancefmanagerfwhofreadsfthefWallfStreetfJournalfonfafregularfbasisfwouldfbefperf
ormingftheffigureheadfrole.
Answer:f FALSEfDiff:
f2 PagefRef:f9
Topic:f WhatfDofManagersfDo?
20) Katzfconcludedfthatfmanagersfneedfthreefessentialfskills:ftechnical,fhuman,fandfconceptual.fAn
swer:f TRUE
Diff:f3 PagefRef:f10-
11fTopic:f WhatfDofManagersfD
o?
21) Technicalfskillsfbecomeflessfimportantfasfafmanagerfmovesfintofhigherflevelsfoffma
nagement.
Answer:f TRUE
Diff:f2 PagefRef:f10
Topic:f WhatfDofManagersfDo?
22) Conceptualfskillsfbecomeflessfimportantfasfafmanagerfmovesfintoftopfmanagement.fAn
swer:f FALSE
Diff:f1 PagefRef:f11
Topic:f WhatfDofManagersfDo?
23) Humanfskillsfisfthefabilityftofworkfwellfwithfotherfpeople.fA
nswer:f TRUE
Diff:f2 PagefRef:f11
Topic:f WhatfDofManagersfDo?
24) Coachingfandfbudgetingfarefskillsfcloselyfrelatedftofthefmanagementffunctionfoffleading.fAn
swer:f FALSE
Diff:f3 PagefRef:f8
Topic:f WhatfDofManagersfDo?
25) Inftoday'sfworld,forganizationalfmanagersfatfallflevelsfandfinfallfareasfneedftofencouragefthei
rfemployeesftofbefonftheflook-outfforfnewfideasfandfnewfapproaches.
Answer:f TRUE
Diff:f2 PagefRef:f13
Topic:f WhatfDofManagersfDo?
26) Onlyffirst-linefmanagersfandfemployeesfneedftofbefconcernedfwithfbeingfcustomer-
fresponsive.
Answer:f FALSE
Diff:f2 PagefRef:f13
Topic:f WhatfDofManagersfDo?
3
Copyrightf©f2009fPearsonfEducation,fInc.fPublishingfasfPrenticefHall
, 27) Innovationfisfonlyfimportantfinfhigh-
techffirms.fAnswer:f FALSE
Diff:f2 PagefRef:f15
Topic:f WhatfDofManagersfDo?
28) Afdistinctfpurposefisfimportantfinfdefiningfanforganization.fA
nswer:f TRUE
Diff:f1 PagefRef:f14
Topic:f WhatfIsfanfOrganization?
29) Afnon-
profitforganization,fsuchfasfthefUnitedfWay,fcannotfbefconsideredfanforganization.fAnswer:f FAL
SE
Diff:f2 PagefRef:f14
Topic:f WhatfIsfanfOrganization?
30) Whichfofftheffollowingfstatementsfregardingfmanagersfinftoday'sfworldfisfaccurate?
A) Theirfagefrangefisflimitedftofbetweenf30fandf65.
B) Theyfareffoundfonlyfinflargefcorporations.
C) Theyfcanfbeffoundfexclusivelyfinffor-profitforganizations.
D) Thefsinglefmostfimportantfvariablefinfemployeefproductivityfandfloyaltyfisfthefqualityfoffthefrela
tionshipfbetweenfemployeesfandftheirfdirectfsupervisors.
Answer:f D
Diff:f1
PagefRef:f5fTopic:
f WhofArefManagers?
31) Someonefwhofworksfwithfandfthroughfotherfpeoplefbyfcoordinatingftheirfworkfactivitiesfinford
erftofaccomplishforganizationalfgoalsfisf .
A) anfassemblyflinefworker
B) aflaborer
C) afmanager
D) afsalespersonf
Answer:f C
Diff:f1
PagefRef:f5fTopic:
f WhofArefManagers?
32) Infthefpast,fnonmanagerialfemployeesfwerefviewedfasfemployeesfwhof .
A) reportedftoftopfexecutives
B) reportedftofmiddlefmanagers
C) supervisedfothers
D) hadfnofothersfreportingftofthemf
Answer:f D
Diff:f1
PagefRef:f5fTopic:
f WhofArefManagers?
4
Copyrightf©f2009fPearsonfEducation,fInc.fPublishingfasfPrenticefHall
Chapterf1f f IntroductionftofManagementfandfOrganizations
1) Today'sfmanagersfarefjustfasflikelyftofbefwomenfasftheyfarefmen.fAn
swer:f TRUE
Diff:f2
PagefRef:f4fTopic:
f WhofArefManagers?
Skill:f AACSB:fMulticulturalfandfDiversity
2) Managementfaffectsfemployeefmoralefbutfnotfafcompany'sffinancialfperformance.fA
nswer:f FALSE
Diff:f1
PagefRef:f5fTopic:
f WhofArefManagers?
Skill:f AACSB:fCommunication
3) Inforderftofbefconsideredfafmanager,fanfindividualfmustfcoordinatefthefworkfoffothers.fAn
swer:f TRUE
Diff:f2
PagefRef:f5fTopic:
f WhofArefManagers?
4) Supervisorsfandfforemenfmayfbothfbefconsideredffirst-
linefmanagers.fAnswer:f TRUE
Diff:f2
PagefRef:f6fTopic:
f WhofArefManagers?
5) Effectivenessfrefersftofthefrelationshipfbetweenfinputsfandfoutputs.fA
nswer:f FALSE
Diff:f2 PagefRef:f7
Topic:f WhatfIsfManagement?
6) Effectivenessfisfconcernedfwithfthefmeansfoffgettingfthingsfdone,fwhilefefficiencyfisfco
ncernedfwithfthefattainmentfofforganizationalfgoals.
Answer:f FALSEfDiff:
f2 PagefRef:f7
Topic:f WhatfIsfManagement?
7) Afgoalfoffefficiencyfisftofminimizefresourcefcosts.fA
nswer:f TRUE
Diff:f2 PagefRef:f7
Topic:f WhatfIsfManagement?
8) Efficiencyfisfdescribedfasf"doingfthingsfright."f
Answer:f TRUE
Diff:f2 PagefRef:f7
Topic:f WhatfIsfManagement?
1
Copyrightf©f2009fPearsonfEducation,fInc.fPublishingfasfPrenticefHall
,9) Managersfwhofarefeffectivefatfmeetingforganizationalfgoalsfalwaysfactfefficiently.fA
nswer:f FALSE
Diff:f3 PagefRef:f7
Topic:f WhatfIsfManagement?
10) Theffourfcontemporaryffunctionsfoffmanagementfarefplanning,forganizing,fleading,fandfco
ntrolling.
Answer:f TRUE
Diff:f1 PagefRef:f8
Topic:f WhatfDofManagersfDo?
11) Determiningfwhofreportsftofwhomfisfpartfoffthefcontrollingffunctionfoffmanagement.fAn
swer:f FALSE
Diff:f1 PagefRef:f8
Topic:f WhatfDofManagersfDo?
12) Directingfandfmotivatingfarefpartfoffthefcontrollingffunctionfoffmanagement.fA
nswer:f FALSE
Diff:f2 PagefRef:f8
Topic:f WhatfDofManagersfDo?
13) Fayol'sfmanagementffunctionsfarefbasicallyfequivalentftofMintzberg'sfmanagementfroles.fA
nswer:f FALSE
Diff:f2 PagefRef:f8-9
Topic:f WhatfDofManagersfDo?
14) Thefrolesfofffigurehead,fleader,fandfliaisonfarefallfinterpersonalfroles.fA
nswer:f TRUE
Diff:f3 PagefRef:f9
Topic:f WhatfDofManagersfDo?
15) DisturbancefhandlerfisfonefoffMintzberg'sfinterpersonalfroles.fA
nswer:f FALSE
Diff:f3 PagefRef:f9
Topic:f WhatfDofManagersfDo?
16) Mintzberg'sfinformationalfmanagementfrolefinvolvesfreceiving,fcollecting,fandfdisseminatingfin
formation.
Answer:f TRUE
Diff:f2 PagefRef:f9
Topic:f WhatfDofManagersfDo?
17) Mintzberg'sfresourcefallocationfrolefisfsimilarftofFayol'sfplanningffunctionfbecausefitfin
volvesfthefcoordinationfoffemployee'sfactivities.
Answer:f TRUE
Diff:f3 PagefRef:f8-9
Topic:f WhatfDofManagersfDo?
2
Copyrightf©f2009fPearsonfEducation,fInc.fPublishingfasfPrenticefHall
,18) Resourcefallocationfandfdisturbancefhandlingfarefbothfconsideredfdecisionalfroles.fA
nswer:f TRUE
Diff:f2 PagefRef:f9
Topic:f WhatfDofManagersfDo?
19) AffinancefmanagerfwhofreadsfthefWallfStreetfJournalfonfafregularfbasisfwouldfbefperf
ormingftheffigureheadfrole.
Answer:f FALSEfDiff:
f2 PagefRef:f9
Topic:f WhatfDofManagersfDo?
20) Katzfconcludedfthatfmanagersfneedfthreefessentialfskills:ftechnical,fhuman,fandfconceptual.fAn
swer:f TRUE
Diff:f3 PagefRef:f10-
11fTopic:f WhatfDofManagersfD
o?
21) Technicalfskillsfbecomeflessfimportantfasfafmanagerfmovesfintofhigherflevelsfoffma
nagement.
Answer:f TRUE
Diff:f2 PagefRef:f10
Topic:f WhatfDofManagersfDo?
22) Conceptualfskillsfbecomeflessfimportantfasfafmanagerfmovesfintoftopfmanagement.fAn
swer:f FALSE
Diff:f1 PagefRef:f11
Topic:f WhatfDofManagersfDo?
23) Humanfskillsfisfthefabilityftofworkfwellfwithfotherfpeople.fA
nswer:f TRUE
Diff:f2 PagefRef:f11
Topic:f WhatfDofManagersfDo?
24) Coachingfandfbudgetingfarefskillsfcloselyfrelatedftofthefmanagementffunctionfoffleading.fAn
swer:f FALSE
Diff:f3 PagefRef:f8
Topic:f WhatfDofManagersfDo?
25) Inftoday'sfworld,forganizationalfmanagersfatfallflevelsfandfinfallfareasfneedftofencouragefthei
rfemployeesftofbefonftheflook-outfforfnewfideasfandfnewfapproaches.
Answer:f TRUE
Diff:f2 PagefRef:f13
Topic:f WhatfDofManagersfDo?
26) Onlyffirst-linefmanagersfandfemployeesfneedftofbefconcernedfwithfbeingfcustomer-
fresponsive.
Answer:f FALSE
Diff:f2 PagefRef:f13
Topic:f WhatfDofManagersfDo?
3
Copyrightf©f2009fPearsonfEducation,fInc.fPublishingfasfPrenticefHall
, 27) Innovationfisfonlyfimportantfinfhigh-
techffirms.fAnswer:f FALSE
Diff:f2 PagefRef:f15
Topic:f WhatfDofManagersfDo?
28) Afdistinctfpurposefisfimportantfinfdefiningfanforganization.fA
nswer:f TRUE
Diff:f1 PagefRef:f14
Topic:f WhatfIsfanfOrganization?
29) Afnon-
profitforganization,fsuchfasfthefUnitedfWay,fcannotfbefconsideredfanforganization.fAnswer:f FAL
SE
Diff:f2 PagefRef:f14
Topic:f WhatfIsfanfOrganization?
30) Whichfofftheffollowingfstatementsfregardingfmanagersfinftoday'sfworldfisfaccurate?
A) Theirfagefrangefisflimitedftofbetweenf30fandf65.
B) Theyfareffoundfonlyfinflargefcorporations.
C) Theyfcanfbeffoundfexclusivelyfinffor-profitforganizations.
D) Thefsinglefmostfimportantfvariablefinfemployeefproductivityfandfloyaltyfisfthefqualityfoffthefrela
tionshipfbetweenfemployeesfandftheirfdirectfsupervisors.
Answer:f D
Diff:f1
PagefRef:f5fTopic:
f WhofArefManagers?
31) Someonefwhofworksfwithfandfthroughfotherfpeoplefbyfcoordinatingftheirfworkfactivitiesfinford
erftofaccomplishforganizationalfgoalsfisf .
A) anfassemblyflinefworker
B) aflaborer
C) afmanager
D) afsalespersonf
Answer:f C
Diff:f1
PagefRef:f5fTopic:
f WhofArefManagers?
32) Infthefpast,fnonmanagerialfemployeesfwerefviewedfasfemployeesfwhof .
A) reportedftoftopfexecutives
B) reportedftofmiddlefmanagers
C) supervisedfothers
D) hadfnofothersfreportingftofthemf
Answer:f D
Diff:f1
PagefRef:f5fTopic:
f WhofArefManagers?
4
Copyrightf©f2009fPearsonfEducation,fInc.fPublishingfasfPrenticefHall