United Airlines - Airline Terminology
2024/2025 Exam Questions and Correct
Answers | New Update
Board Mail - 🧠ANSWER ✔✔supplies, correspondence, equipment, etc
shipped within the company from one station or department to another
Charter Flights - 🧠ANSWER ✔✔flights that are operating with a sports
team or group that have exclusive use of the aircraft and are isolated from
the general public
Crew Resource Management / Threat & Error Management (CRM/TEM) -
🧠ANSWER ✔✔Interaction of flight crew members with the use of teamwork
and other skills to ensure standard procedures and communication signals
are used at all times
Continuing Qualification (CQ) - 🧠ANSWER ✔✔Annual training all flight
attendants must attend. In CQ flight attendants review and are evaluated
on all safety and security responsibilities
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 1
STATEMENT. ALL RIGHTS RESERVED
,Decompression - 🧠ANSWER ✔✔Either a slow or rapid release of air
pressure from the cabin
Evacuation (Evac) - 🧠ANSWER ✔✔Term used to describe the quickest
and most orderly method to exit customers from an aircraft in an
emergency situation
Extra Section - 🧠ANSWER ✔✔an additional flight, operating the same
route as a regularly scheduled flight, to accommodate customers
Ferry Flight - 🧠ANSWER ✔✔to transfer an aircraft from one point to
another, without customers
Electronic Flight Attendant Operations Manual (eFAOM) - 🧠ANSWER ✔✔A
manual for flight attendants containing regulations, standards and
procedures necessary to conduct flight attendant duties and responsibilities
on the aircraft
Gate - 🧠ANSWER ✔✔Area where passengers check-in before boarding
the aircraft
Hangar - 🧠ANSWER ✔✔a building where aircraft are kept and repaired
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 2
STATEMENT. ALL RIGHTS RESERVED
, Holding - 🧠ANSWER ✔✔A flight preparing to land, take-off, or wait for an
available gate
Hub - 🧠ANSWER ✔✔a large airport where an airline connects customers.
United operates hubs in EWR, IAH, CLE, ORD, IAD, DEN, LAX, SFO,
GUM & NRT
Inbound - 🧠ANSWER ✔✔Customers or aircraft flying into a station
Jetway - 🧠ANSWER ✔✔A walkway connecting the aircraft to the gate area,
also known as the jet bridge or loading bridge
A/C - 🧠ANSWER ✔✔Abbreviation for aircraft
Aft - 🧠ANSWER ✔✔The rear most section of the aircraft
Airspeed - 🧠ANSWER ✔✔The speed of an aircraft in relation to the air
through which it is passing; not the same as ground speed, which is actual
speed of the aircraft over the ground
Altitude - 🧠ANSWER ✔✔Distance above sea level, quoted in thousands of
feet, when an aircraft is in-flight
Auxiliary Power Unit (APU) - 🧠ANSWER ✔✔A small engine used to
operate a generator that supplies direct current power to an aircraft when
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 3
STATEMENT. ALL RIGHTS RESERVED
2024/2025 Exam Questions and Correct
Answers | New Update
Board Mail - 🧠ANSWER ✔✔supplies, correspondence, equipment, etc
shipped within the company from one station or department to another
Charter Flights - 🧠ANSWER ✔✔flights that are operating with a sports
team or group that have exclusive use of the aircraft and are isolated from
the general public
Crew Resource Management / Threat & Error Management (CRM/TEM) -
🧠ANSWER ✔✔Interaction of flight crew members with the use of teamwork
and other skills to ensure standard procedures and communication signals
are used at all times
Continuing Qualification (CQ) - 🧠ANSWER ✔✔Annual training all flight
attendants must attend. In CQ flight attendants review and are evaluated
on all safety and security responsibilities
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 1
STATEMENT. ALL RIGHTS RESERVED
,Decompression - 🧠ANSWER ✔✔Either a slow or rapid release of air
pressure from the cabin
Evacuation (Evac) - 🧠ANSWER ✔✔Term used to describe the quickest
and most orderly method to exit customers from an aircraft in an
emergency situation
Extra Section - 🧠ANSWER ✔✔an additional flight, operating the same
route as a regularly scheduled flight, to accommodate customers
Ferry Flight - 🧠ANSWER ✔✔to transfer an aircraft from one point to
another, without customers
Electronic Flight Attendant Operations Manual (eFAOM) - 🧠ANSWER ✔✔A
manual for flight attendants containing regulations, standards and
procedures necessary to conduct flight attendant duties and responsibilities
on the aircraft
Gate - 🧠ANSWER ✔✔Area where passengers check-in before boarding
the aircraft
Hangar - 🧠ANSWER ✔✔a building where aircraft are kept and repaired
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 2
STATEMENT. ALL RIGHTS RESERVED
, Holding - 🧠ANSWER ✔✔A flight preparing to land, take-off, or wait for an
available gate
Hub - 🧠ANSWER ✔✔a large airport where an airline connects customers.
United operates hubs in EWR, IAH, CLE, ORD, IAD, DEN, LAX, SFO,
GUM & NRT
Inbound - 🧠ANSWER ✔✔Customers or aircraft flying into a station
Jetway - 🧠ANSWER ✔✔A walkway connecting the aircraft to the gate area,
also known as the jet bridge or loading bridge
A/C - 🧠ANSWER ✔✔Abbreviation for aircraft
Aft - 🧠ANSWER ✔✔The rear most section of the aircraft
Airspeed - 🧠ANSWER ✔✔The speed of an aircraft in relation to the air
through which it is passing; not the same as ground speed, which is actual
speed of the aircraft over the ground
Altitude - 🧠ANSWER ✔✔Distance above sea level, quoted in thousands of
feet, when an aircraft is in-flight
Auxiliary Power Unit (APU) - 🧠ANSWER ✔✔A small engine used to
operate a generator that supplies direct current power to an aircraft when
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY 3
STATEMENT. ALL RIGHTS RESERVED